ホテル チャペルスイート 神戸 三宮 元町

Hotels
7.6 (84 reviews)
Chuo-ku Yamamoto dori 5-3-38 , Kobe , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Lift / Elevator
Luggage storage
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness
Politeness of staff
Location convenience
Cons:
Additional fees
Cleanliness issues
Old furniture

Categories

Cleanliness
5.56
There were multiple mentions of cleanliness issues, particularly in terms of dust and bathroom conditions.
Service
9.03
Many reviews praised the politeness and helpfulness of the staff, indicating high service quality.
Location
8.57
Several reviews acknowledged the desired location of the hotel, noting it was convenient.
Room Quality
7.02
Reviews varied, with mentions of spaciousness but also some issues with old furniture and cleanliness.
Amenities
7.05
Some positive mentions, but complaints about lacking items and issues with amenities like temperature control were noted.
Value for Money
8.01
Generally seen as good value, but concerns about additional fees were raised.
Food and Beverage
7.06
The breakfast options received mixed reviews, with some positive mentions and some disappointments.
Overall Experience
8.53
Overall, guests had a good experience, despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:22

Property Description

Unique Love Hotel Experience
Hotel Chapel Sweet offers a vibrant and romantic atmosphere for adults, featuring colorful decors and a relaxing spa bath. The perfect getaway for couples looking to unwind and reconnect.

Convenient Amenities
Enjoy complimentary Wi-Fi, free Continental breakfast, and 24-hour reception services. The air-conditioned rooms are elegantly designed with modern amenities, including flat-screen TVs, cozy seating areas, and luxurious toiletries in the bathrooms.

Delicious Dining Options
Indulge in a variety of pastries, ice-creams, and light meals available for room service. Start your day right with a breakfast served in the privacy of your guestroom or request it by 05:00 for an early morning treat.

Experience luxury and comfort at Hotel Chapel Sweet. Book now for an unforgettable stay.

Important information:

This is an adult only hotel. Guests must be 18 years or older to stay. This hotel is not intended for families.

Bookings are only guaranteed until 23:00. Guests arriving later cannot be accommodated, and the full room fee will be charged.

The full amount of the reservation must be paid at check-in. The property does not offer early check-in.

Guests will have to change rooms every 2 nights. Please note there is no daily maid service for guests staying more than 1 night.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 84 reviews
Cleanliness: 5.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
小林 • couple • jp
10
2026-04-02 • via Nuitee
H
Hiroyuki • solo_traveller • jp
7
若いカップルにお勧めのホテル
Pros:

比較的に安かったこと

Cons:

カップル主体の宿だったこと

2026-03-31 • via Nuitee
Y
Yurikaeureka • family_with_children • jp
5
2026-03-29 • via Nuitee
A
Akari • couple • jp
10
満足
Pros:

アメニティが豊富でした。ヘアアイロンもあり助かりました。チェックイン前に荷物を預かっていただけて大変助かりました

Cons:

テレビのリモコンが途中から反応しなくなり、電源を落とせませんでした

2026-03-25 • via Nuitee
N
Negishi • couple • jp
9
2026-03-23 • via Nuitee
H
hiroto • couple • jp
7
よかった
Pros:

従業員の接客対応がとてもよかった。

Cons:

メニュー表の写真に比べて実物のパフェが見劣りしていた。

2026-03-23 • via Nuitee
K
kazunobu • family_with_children • jp
6
2026-03-22 • via Nuitee
R
Ryoya • couple • jp
10
Pros:

広い

2026-03-21 • via Nuitee
A
atsuya • couple • jp
8
2026-03-21 • via Nuitee
R
Rie • couple • jp
5
残念
Pros:

コスパ

Cons:

給水機のコンセントが入っておらず、お湯が出なかった。
いつもより部屋が狭かった。

2026-03-19 • via Nuitee
青木 • couple • jp
7
2026-03-19 • via Nuitee
W
Wataru • couple • jp
8
Cons:

テレビのホームページ切り替えがなかなかできない。すごく時間がかかるので壊れているのかとオンオフを繰り返したりしてしまう。　もっとはっきり反応するようにすべき

2026-03-11 • via Nuitee
T
Tadashi • couple • jp
8
2026-03-03 • via Nuitee
Y
Yoshihiro • couple • jp
10
2026-03-01 • via Nuitee
K
Kenichi • couple • jp
10
2026-02-23 • via Nuitee
龍亮 • couple • jp
7
2026-02-09 • via Nuitee
T
TANAKA • couple • jp
10
2026-02-08 • via Nuitee
Y
yoshinori • couple • jp
6
のんびりゆったり
Pros:

立地条件が良い

Cons:

ソファテーブルが小さい

2026-01-24 • via Nuitee
A
Aramaki • solo_traveller • jp
6
2026-01-20 • via Nuitee
A
Agata • couple • pl
10
Great time
Pros:

Free ice cream

Cons:

Coffee wasn’t free

2026-01-19 • via Nuitee