Gran Customa Isezakicho

Hotels
7.8 (1608 reviews)
Naka-ku Chojamachi 7-115 , Yokohama , JP
+81 45-315-7272

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Good value for money
Friendly staff
Tasty food options
Cons:
Cleanliness issues
Noisy guests

Categories

Cleanliness
6.38
Some reviews mentioned a lack of cleanliness in the bathrooms and concerns about towels.
Service
8.35
Staff was welcoming, helpful, and provided nice interactions.
Location
8.39
Well-located with good access and nearby amenities.
Room Quality
6.84
Capsule layout was decent, but some discomfort with mattresses was noted.
Amenities
7.87
Great amenities like a big bath and 24-hour free curry, though some features like the locker system confused guests.
Value for Money
8.33
Good pricing for the services offered, considered high cost performance by many guests.
Food and Beverage
7.88
Food quality was praised, particularly the curry, with some complaints about dining space.
Overall Experience
8.35
Guests generally had a positive experience, enjoying the stay and planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Modern Capsule Accommodation
Gran Customa Isezakicho in Yokohama offers a unique stay in modern capsule rooms. Each air-conditioned room is equipped with a TV, kettle, and complimentary slippers and toiletries for your convenience.

Convenient Amenities
Enjoy the on-site restaurant and the 24-hour front desk available to assist you during your stay.

Nearby Attractions
Explore Yokohama Marine Tower just 1.9 km away or visit Sankeien, which is 3.9 km from the property. With Tokyo Haneda International Airport only 18 km away, Gran Customa Isezakicho is the perfect choice for your stay in Yokohama.

Book now for an unforgettable experience at Gran Customa Isezakicho!

Important information:

Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.
Please note that late check-in is unavailable at this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 1608 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.35
Y
yasuo • solo_traveller • jp
8
2026-10-17 • via Nuitee
T
TOSHIHARU • solo_traveller • jp
10
2026-10-16 • via Nuitee
W
Wasamoto • solo_traveller • jp
6
安くて快適。カレーが美味い。
Pros:

カプセル内が落ち着く。入ったら出てきたくなくなる。

Cons:

６Ｆ男性エリアについて。エレベーターを降りた瞬間、人の足の臭いが充満していた（すぐに慣れたが)。正面に靴箱があるのと、不特定多数が素足で歩き回るなら当然そうなるかとは思う。あのカーペットが延々足裏の皮脂を吸い取るためかスーパー銭湯の脱衣所よりやや酷い程度だがまだ許容範囲内。カプセルエリア全館はスリッパ移動のほうがよいかもしれない。カプセル内のTVのヘッドホンのジャックの接触不良で、音がスピーカーからヘッドホンに移らないのでTVを観るのを止めた。カプセル内のシーツが若干湿り気味で最初不快（すぐに慣れたが）。

2026-10-15 • via Nuitee
梅zi • solo_traveller • ca
10
2026-10-14 • via Nuitee
K
Kan • solo_traveller • jp
9
ベストオブカプセル
Pros:

大浴場がゆっくりできてとても良かった。

2026-10-14 • via Nuitee
O
Oda • solo_traveller • jp
6
2026-10-12 • via Nuitee
ごん犬 • solo_traveller • jp
4
Pros:

アクセスは抜群でした

2026-10-11 • via Nuitee
M
MINORU • solo_traveller • jp
7
2026-10-10 • via Nuitee
Y
Yasuo • solo_traveller • jp
10
2026-10-10 • via Nuitee
H
HIDEYA • solo_traveller • jp
8
2026-10-09 • via Nuitee
L
LI TING • solo_traveller • jp
9
2026-10-09 • via Nuitee
西村 • solo_traveller • jp
8
2026-10-07 • via Nuitee
T
TAKAFUMI • solo_traveller • jp
10
2026-09-17 • via Nuitee
ユゥイ • solo_traveller • jp
8
2026-09-14 • via Nuitee
R
RYOTA • solo_traveller • jp
10
迷ったらココ
Pros:

食べ放題のカレー、充実した漫画や雑誌の数々、湯船のある浴場がとても良かった。

Cons:

特になし。

2026-09-10 • via Nuitee
N
NISHIMOTO • solo_traveller • jp
5
2026-09-09 • via Nuitee
E
edo • solo_traveller • jp
9
思ってたより広い！
Pros:

カプセルなのに、天井に余裕あり。

Cons:

ない。

2026-09-09 • via Nuitee
T
Tetsu • solo_traveller • jp
5
リピートはないな。
Pros:

1泊4千円と安く全体的に清潔だった。

Cons:

（初カプセルホテルという前提での感想ですが）スタッフにホスピタリティを求めてはいけないですね。不具合や不便さに関する対応がとても不親切な印象をもちました。カプセルホテルは、何処でも寝れる、かつ、安さを求めている人に適した宿だと思います。

2026-09-07 • via Nuitee
Y
Yoshiaki • solo_traveller • jp
8
2026-09-06 • via Nuitee
E
EMI • solo_traveller • jp
8
2026-09-05 • via Nuitee