Smart Stay SHIZUKU Ueno Ekimae

Hotels
8.2 (2602 reviews)
Taito-ku Ueno 2-13-11 , Tokyo , JP
+81 3-6284-4414

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean and quiet facilities
Good value for money
Cons:
Small room size
Unpleasant room temperature
Paid breakfast

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness positively, but concerns about room temperature impact perception.
Service
8.7
Generally positive feedback on staff patience and assistance.
Location
8.7
Multiple reviews highlight the convenience of the location near Ueno station.
Room Quality
7.2
Reports of the capsule being tight and difficult to change in.
Amenities
8.2
Positive mentions of onsen and cleanliness, but some complaints about temperature of facilities.
Value for Money
8.7
Overall good value for the price regarding services offered.
Food and Beverage
7.7
The breakfast fee was highlighted as a downside.
Overall Experience
8.7
Many guests express a wish to return, indicating positive overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:32

Property Description

Central Location in Tokyo
Smart Stay SHIZUKU Ueno Ekimae offers a prime location in the heart of Tokyo, with key attractions like Ueno Royal Museum and Shinobazunoike Bentendo Temple just steps away.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms, free WiFi, a shared lounge, and an on-site restaurant. The hotel also features a sauna, 24-hour front desk, flat-screen TVs, and safety deposit boxes in each room.

Nearby Attractions and Accessibility
Explore Saigo Takamori Statue, Shitamachi Museum, and Atre Ueno Shopping Mall within walking distance. With Tokyo Haneda Airport just 22 km away, travel convenience is guaranteed.

Book your stay at Smart Stay SHIZUKU Ueno Ekimae for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 2602 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
D
Debby • solo_traveller • nl
7
Ik zou waarschijnlijk nog een keer boeken als ik weer in Tokyo ben.
Pros:

Alle amenities die je nodig hebt om te overnachten is er, je hoeft je koffer niet te openen om iets te pakken, bewijs van spreken.

Cons:

Dit is voor de eerste keer dat ik bij zo’n hotel slaap. Je hoort alles wat buiten je “capsule” gebeurt.
Als je een lichte slaper bent zou ik deze vorm van een hotel sterk afraden.

2026-10-24 • via Nuitee
S
shuichi • solo_traveller • jp
10
Pros:

チェックイン、アウトのスタッフの対応が笑顔で親切

2026-10-21 • via Nuitee
N
Nakata • solo_traveller • jp
8
2026-10-19 • via Nuitee
H
HIRAGA • solo_traveller • jp
5
人の動線が悪い
Pros:

お風呂

Cons:

通路やエレベーター前が荷物だらけ。
エレベーター移動が時間かかり過ぎる。
外に出るだけが、全ての受付が終わってからになるので20分くらい待たされた。

2026-10-18 • via Nuitee
S
Seth • solo_traveller • us
7
Pros:

Great location

2026-10-17 • via Nuitee
山崎 • solo_traveller • jp
8
Pros:

基本的には綺麗でお風呂も満足！アメニティもあったし洗濯機もあり良かった

Cons:

扇風機が埃まみれ

2026-10-15 • via Nuitee
T
Takeda • solo_traveller • jp
8
2026-10-14 • via Nuitee
S
sayo • solo_traveller • us
9
Pros:

Free slippers are nice. Excellent location.

Cons:

Wallpaper in washing area was old and dirty

2026-10-13 • via Nuitee
L
Lynn • solo_traveller • sg
8
Overall acceptable
Pros:

Clean and nice concept

Cons:

Communication problem and tattoo unfriendly

2026-10-09 • via Nuitee
S
Sasiwimon • solo_traveller • th
10
2026-10-09 • via Nuitee
C
Chun An • solo_traveller • tw
9
2026-10-08 • via Nuitee
P
Paula • solo_traveller • jp
10
Super indico, ótima localização!!
Pros:

Otima localização , lugar super movimentado a noite, muitos bares, cafes, restaurantes e conveniências super perto!! Fica a poucos minutos caminhando da estação Ueno!
Não pude usar o onsen porque tenho tatuagens ( espero que um dia essa politica sobre proibição porcausa de tatuagens mude porque isso não faz sentido) acabei pedindo o sanduíche p/ café da manhã porque eu tinha pressa em sair pra buscar meu carro e foi muito bom pq eu não perdi tempo procurando cafeterias , e o funcionário do café da manhã foi muito educado!! E o sanduíche BLT estava muito bom!!

2026-10-08 • via Nuitee
Y
yuan-hao • solo_traveller • tw
7
Pros:

位置極佳，環境乾淨

Cons:

剛好被安排在出入門口，隔音比較差

2026-10-08 • via Nuitee
A
Alona Soriano • solo_traveller • ca
10
2026-10-08 • via Nuitee
V
Valentina • solo_traveller • it
8
2026-09-19 • via Nuitee
P
Place • solo_traveller • us
10
2026-09-18 • via Nuitee
C
Calvin • solo_traveller • de
10
2026-09-18 • via Nuitee
M
masami • solo_traveller • jp
10
最高
Pros:

駅チカで何度も利用させてもらってます

2026-09-17 • via Nuitee
T
Takeshi • solo_traveller • jp
10
2026-09-15 • via Nuitee
A
ami • solo_traveller • jp
10
Pros:

カプセルホテルで安いが、大浴場、サウナ付きでお得。
歯ブラシ、コットン、乳液などのアメニティーも大変充実。他のカプセルホテルよりも1000円ほど高いが、また行くと思う。

Cons:

特になし

2026-09-14 • via Nuitee