CAPS LOCK Future Hotel

Hotels
8.6 (178 reviews)
г.Нур-Султан, ул.Кунаева д.29/1 , Astana , kz

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Noise issues
Cleanliness not up to standard
Ventilation problems

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues such as dirty bedding and the need for general cleaning.
Service
9.2
Several reviews praised the friendly and helpful staff, particularly highlighting the positive interaction with receptionists.
Location
9.24
Guests appreciated the central location of the hostel, making it easy to access attractions.
Room Quality
7.69
Reviews indicated issues with ventilation, noise, and overall comfort during the stay.
Amenities
8.72
General positive feedback on available amenities, but some mentioned the need for better maintenance.
Value for Money
8.68
Overall considered good value for the central location and price.
Food and Beverage
8.73
Not specifically mentioned, assigned standard quality for this hotel tier.
Overall Experience
8.8
Despite some issues, most guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Modern Capsule Accommodation
Located in the heart of Astana, CAPS LOCK Future Hotel offers a unique stay experience with futuristic capsule rooms. Guests can enjoy the convenience of a shared kitchen and lounge, as well as complimentary WiFi throughout the property.

Comfort and Convenience
Each capsule room is equipped with a TV, kitchen, safety deposit box, and stunning city views. The hotel provides bed linen and towels for a hassle-free stay.

Prime Location
Situated near major attractions like Bayterek Monument and Ak Orda Presidential Palace, our hotel is the perfect choice for travelers interested in exploring the city. With multilingual staff at the reception, guests can feel at ease during their stay.

Experience innovation and comfort at CAPS LOCK Future Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 178 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
W
WONJONG solo_traveller kr
2
A bad experience
Pros:

Just location

Cons:

I had a very bad experience. They provided me a bad bed even though many capsules were empty because there were not many guests. The middle of mattress was a sagging deeply, while the sides were still firm. So I couldn't sleep at all. I told the front desk about 3 a.m. that I was uncomfortable and she checked the bed. She told me that she would change the room after 2 p.m. When I came back in the evening after I went out during the day, the front desk worker was changed and he tried to give me the same bed again. He said he didn't get any words from the night worker. After the altercation, he checked the bed again and the capsule was replaced. He was very unkind and there was no apology in the process. I couldn't understand why they were providing such a defective mattress to the guest.

2026-05-10 via Nuitee
A
Amina solo_traveller kz
9
2026-05-10 via Nuitee
A
AF.0579 solo_traveller it
9
2026-05-07 via Nuitee
K
Kenta solo_traveller jp
8
2026-05-06 via Nuitee
K
Kim solo_traveller at
10
Pros:

The caps future hotel is the ideal setting for a first time stay in Astana, the futuristic capital of Kazakhstan. The communal areas and rooms are kept very clean, with staff continuously cleaning throughout the day. You receive a towel and toothbrush/tooth at check-in, together with slippers (as noone is allowed to walk around with street shoes). The location is also excellent, in walking distance from the Baiterek Tower.

2026-05-05 via Nuitee
M
Mukaev solo_traveller kz
8
Pros:

В центре, место проживания, цена. Очень уютно.

Cons:

Нету такого. Всё было хорошо.

2026-05-04 via Nuitee
W
WEI TING solo_traveller tw
9
Pros:

環境很舒服

Cons:

房客寄放行李要收費,有點奇怪

2026-04-29 via Nuitee
B
Bethwyn solo_traveller au
9
2026-04-28 via Nuitee
K
Ka Wing solo_traveller hk
8
Pros:

the staff at the reception helped a lot: eg. cuisine advice, sightseeing tips, public transport card charging and so on, above all, sharing views of kaz culture and history ...

Cons:

not all staff could speak english - only one young receptionist guy can communicate in english

2026-04-27 via Nuitee
Наталья solo_traveller kz
10
2026-04-19 via Nuitee
Руслан solo_traveller kz
7
Отель находится в центре города, относительно недорогой
Pros:

Приемлемая цена

Cons:

Постель раньше меняли каждый день, сейчас не уверен

2026-04-18 via Nuitee
T
Teymur solo_traveller ua
10
2026-04-15 via Nuitee
Азамат solo_traveller kz
2
2026-04-08 via Nuitee
Ернур couple kz
7
2026-04-05 via Nuitee
Серікбай solo_traveller kz
10
2026-04-01 via Nuitee
Азамат solo_traveller kz
2
Ужасссное прибывание! Вместе со мной жили толпа парней (спортсмены) лет 15-16, с 22.00 начался голдеж, драка, хай вай, и
2026-03-31 via Nuitee
S
Shairo Monica solo_traveller ph
10
2026-03-28 via Nuitee
S
Shairo Monica solo_traveller ph
10
Pros:

Last year i stayed during my holiday break. And now for another holiday break, though there are new staff's working, they are good and hospitable as the ones before. That's why i love staying here in Caps lock, it's because people that are working are friendly and all areas are clean and well maintained.

2026-03-27 via Nuitee
T
Tatijna couple kz
10
2026-03-24 via Nuitee
L
Lazzat solo_traveller kz
10
Pros:

Местоположение очень хорошее, в центре города, персонал очень приветливый. Я бронировала три номера, но по итогу один гость остался у родственников, мне сделали возврат за одного человека без лишних хлопот. Останавливаемся здесь уже второй раз, как всегда все отлично.

2026-03-23 via Nuitee