Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast
Location by the lake
Friendly staff
Cons:
Room size issues
Maintenance concerns
Noise from outside
Mixed experience with cleanliness

Categories

Cleanliness
6.3
Overall cleanliness was decent but noted issues in several reviews about the maintenance of the building.
Service
7.3
Service was generally satisfactory but noted some concerns regarding accessibility and lack of staff.
Location
7.8
Location by the waterfront is a plus, although some reviews mentioned maintenance issues in the area.
Room Quality
6.8
Rooms received mixed feedback on size and smoke odor; some guests found them comfortable, but others noted issues.
Amenities
7.8
Amenities like the free drink bar and breakfast were positively received, though some issues with facilities were noted.
Value for Money
6.8
The value was considered acceptable, though some aspects like room conditions and amenities could be improved.
Food and Beverage
7.8
Positive feedback on food quality, particularly breakfast, though some guests had mixed experiences.
Overall Experience
7
The overall experience was pleasant, with some positive highlights overshadowed by minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

Luxurious Hot Spring Hotel Near Suwa-Lake

Relaxing Hot Spring Bath: Unwind in our rejuvenating hot spring bath after a day of exploring Suwa-Lake, just 0.5 km away.

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with free WiFi, TV, and private bathrooms equipped with complimentary toiletries and a convenient microwave.

Delicious Continental Breakfast: Start your day with a scrumptious continental breakfast served daily at our hotel.

Experience comfort and relaxation at its finest at 天然個室温泉 HOTEL Lafontaine 諏訪. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 422 reviews
Cleanliness: 6.3
Service: 7.3
Location: 7.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 7
P
Purkuti couple jp
6
Perfect location
Pros:

All are good..

Cons:

Nothing

2026-01-31 via Nuitee
W
Wangwenting extended_group cn
8
各方面都比较满意
Pros:

就在湖边,还提供温泉,综合评价不错。

2026-01-29 via Nuitee
T
takaaki extended_group jp
9
Pros:

部屋も綺麗で快適でした。
温泉が気持ち良かった。

Cons:

階段がのぼりにくかった。

2026-01-26 via Nuitee
O
oh solo_traveller cn
8
很不错,推荐
Pros:

房间非常干净,离湖边很近,服务人员也很好

Cons:

没有一次性拖鞋,空调不是很好用

2026-01-23 via Nuitee
N
Nagisa couple jp
7
2026-01-20 via Nuitee
S
shiho family_with_children jp
6
快適
Pros:

朝食はおいしく頂きました
フリードリンクはサイコ~でした

Cons:

設備不備がありました

2026-01-19 via Nuitee
K
Kunyuan couple cn
10
很好
Pros:

房间环境很好,也很安静,浴室很干净。一楼有自动贩卖机可以购买一些吃的,二楼有免费的咖啡和果汁。离湖边很近,301房间开窗可以直接看到诹访湖,很美。

Cons:

楼道有一点奇怪的味道。

2026-01-19 via Nuitee
M
MIYOKO couple jp
8
2026-01-19 via Nuitee
K
Kazumi couple jp
8
Cons:

お風呂が雑巾臭い

2026-01-19 via Nuitee
K
Katsunuma solo_traveller jp
8
快適でした。
Pros:

個室で温泉が出たところ。
ドリンク飲み放題。

Cons:

ホテルの近くにコンビニがなく、知っていたら駅で買ってきたのにと思いました。

2026-01-19 via Nuitee
S
Suzuka extended_group jp
5
ゆっくり休めた
Pros:

近くに諏訪湖があるのが良かった。アメニティが充実していた。

Cons:

特になし

2026-01-19 via Nuitee
Y
Yulin solo_traveller cn
9
2026-01-19 via Nuitee
A
akira family_with_children jp
7
2026-01-19 via Nuitee
T
TETSUO couple jp
5
満足しました。
Cons:

旅行目的でした。荷物を持っての2Fに移動は
階段が狭かったです。

2026-01-19 via Nuitee
D
Destriana family_with_children jp
8
Great experience
Pros:

Room is huge and spacious. Amenities are complete. Checkin and checkout are very easy.

Cons:

The distance from nearest station is still bit far

2026-01-16 via Nuitee
S
Simon couple dk
8
Very comfortable experience, perfect for a one-night stay
Pros:

Nice sizes of rooms, both bedroom and bathroom, tasty breakfast, and location right at the waterfront.
The free soft drink bar is a nice touch as well.

Cons:

This side of the lake is not the most well-maintained. Maybe it was a consequence of coming in January.

2026-01-10 via Nuitee
P
Purkuti couple jp
5
Pros:

Only bed

Cons:

Room is so small

2026-01-10 via Nuitee
Y
Yamamoto solo_traveller jp
9
2026-01-07 via Nuitee
T
TZU-JUNG solo_traveller tw
9
2026-01-06 via Nuitee
T
Tsutomu solo_traveller jp
9
部屋の広さとお風呂の広さは今まで泊まってきた中でもダントツの一位です。
Pros:

安い事とチェックイン・アウトが全て事前に送られてくるコードのみという方法が、時間に縛られないのでとても良いと思います。

Cons:

温泉がぬるめで湯量が少ないため、バスタブになかなかお湯がたまらない事と、たまっても石張の内装がすぐに冷やしてしまう。
強力な換気扇があるので夏は快適でしょうが冬はちょっと寒いです。

2026-01-04 via Nuitee