Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast
Location by the lake
Friendly staff
Cons:
Room size issues
Maintenance concerns
Noise from outside
Mixed experience with cleanliness

Categories

Cleanliness
6.3
Overall cleanliness was decent but noted issues in several reviews about the maintenance of the building.
Service
7.3
Service was generally satisfactory but noted some concerns regarding accessibility and lack of staff.
Location
7.8
Location by the waterfront is a plus, although some reviews mentioned maintenance issues in the area.
Room Quality
6.8
Rooms received mixed feedback on size and smoke odor; some guests found them comfortable, but others noted issues.
Amenities
7.8
Amenities like the free drink bar and breakfast were positively received, though some issues with facilities were noted.
Value for Money
6.8
The value was considered acceptable, though some aspects like room conditions and amenities could be improved.
Food and Beverage
7.8
Positive feedback on food quality, particularly breakfast, though some guests had mixed experiences.
Overall Experience
7
The overall experience was pleasant, with some positive highlights overshadowed by minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

Luxurious Hot Spring Hotel Near Suwa-Lake

Relaxing Hot Spring Bath: Unwind in our rejuvenating hot spring bath after a day of exploring Suwa-Lake, just 0.5 km away.

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with free WiFi, TV, and private bathrooms equipped with complimentary toiletries and a convenient microwave.

Delicious Continental Breakfast: Start your day with a scrumptious continental breakfast served daily at our hotel.

Experience comfort and relaxation at its finest at 天然個室温泉 HOTEL Lafontaine 諏訪. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 461 reviews
Cleanliness: 6.3
Service: 7.3
Location: 7.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 7
T
Takashi • couple • jp
7
駅から距離があるのでタクシー代が別にかかった。
Pros:

お風呂が温泉だったこと

Cons:

お風呂の時間制限があったこと

2026-06-04 • via Nuitee
A
Alem Kadić • couple • my
8
Pros:

Room size is great, and a private bath is also nice. There's also a free soda machine in the halway.

Cons:

Check-in at 4PM is difficult as it's a bit too late. There's no one at the reception since it's a self check in.

2026-06-03 • via Nuitee
S
Sabine • couple • de
7
Pros:

Eigener Parkplatz, direkt am Lake Suwa gelegen. Promenade am See, Restaurants in fußläufiger Entfernung

Cons:

Das Zimmer war sehr klein, mit alten Möbeln und nicht gut ausgestattet. Das "Frühstück" bestand aus einem merkwürdigen French Toast.

2026-05-31 • via Nuitee
Y
Yvonne • family_with_children • de
5
It’s not the nicest place to stay but if you’re on a budget, you could probably overlook the negative parts.
Pros:

It’s spacious and looks alright. The toilet is nice and clean. They provide amenities.

Cons:

Though they said it was renovated, there’s still a slight lingering tobacco smell. The shower head barely has a stream of water. The bed is very old and cheap - the middle of it sinks down and moving moves the whole bed. There are parts of the wall in the bathroom that are curling and rotten looking. There wasn’t any place to hang used towels to dry. We booked for 3 people and received only 2 towels on the first night. No front desk person readily available. One of the two staff we came across was exceptionally unfriendly.

2026-05-27 • via Nuitee
T
takashi • solo_traveller • jp
3
安かろう悪かろうの典型
Pros:

低価格
個室温泉は良かった
室内設備は必要十分
無人受付システムは全く問題無し

Cons:

・室内外共に一目見て元ラブホ見え見え
・タバコ臭が酷い(予約の際、禁煙条件で検索したはずなのに！)
・エアコンつけると更に悪化
空気清浄機も同様(全く効かない)
・朝食申し込みが繋がらなかった。
味も脂っこくて最悪
・ドリンク飲み放題は美味しくない
(特にカフェオレは不味くて飲めなかった)

2026-05-26 • via Nuitee
A
Amblard • solo_traveller • fr
8
2026-05-25 • via Nuitee
伊藤 • solo_traveller • jp
6
Pros:

飲み物が自由に飲めて良かったです。

Cons:

部屋の中の段差が多くて動きにくかったです。

2026-05-24 • via Nuitee
N
Nikolai • solo_traveller • ru
2
2026-05-23 • via Nuitee
横川 • solo_traveller • jp
8
Pros:

部屋と浴室が広く、温泉が出ることが何よりでした。

Cons:

ベッドのマットが厚さ2cmの木のボードに乗っていますが、一部かマットより少し長く飛び出していて、素足の時に2〜3度当たって出血。最低限の処置をしましたが、帰宅して患部を見たら化膿していました。他のお客様も怪我をする可能性大です。改善してください。

2026-05-21 • via Nuitee
P
Pongpitch • solo_traveller • th
7
2026-05-20 • via Nuitee
G
Gael • solo_traveller • nc
9
Pros:

L'emplacement trés prés du lac tout en étant tres calme. Il y a un parking et un distributeur de boissons et de quelques plats trés pratique. L'hôtel est proche de la ville également.

Cons:

Éventuellement, un manque de rideaux plus occultants.

2026-05-17 • via Nuitee
M
Michal • solo_traveller • sk
9
2026-05-16 • via Nuitee
T
taichi • solo_traveller • jp
10
2026-05-12 • via Nuitee
隆志 • couple • jp
8
2026-05-08 • via Nuitee
R
Ririka • couple • jp
5
良かったけどWiFi環境をどうにかして欲しい。
Pros:

安かった。近くにご飯屋、コンビニが近かったので利用しやすかった。

Cons:

WiFiが弱くて、動画とか見れない時が多々あった。

2026-05-05 • via Nuitee
Y
YUNXIN • couple • jp
7
2026-05-03 • via Nuitee
O
Ousuke • couple • jp
4
2026-05-02 • via Nuitee
T
tsukasa • couple • jp
7
2026-05-01 • via Nuitee
S
Syoichi • solo_traveller • jp
7
Pros:

飲み物が自由に飲める事に感謝しました。

Cons:

温泉の温度が少し低いと思います。

2026-04-25 • via Nuitee
S
sachiyo • solo_traveller • jp
6
Pros:

朝食のエッグトーストは熱々で美味しかったです。時間どおりに届けてもらえました。

2026-04-24 • via Nuitee