Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Modern amenities
Cons:
Limited breakfast variety
Issues with room cleanliness

Categories

Cleanliness
8.43
General cleanliness concerns mentioned, though overall positive sentiment about room cleanliness.
Service
9.9
Staff received multiple compliments for their friendliness and helpfulness.
Location
9.44
Convenient location with easy access to local attractions and amenities.
Room Quality
9.39
Rooms described as spacious and modern, contributing to positive impressions.
Amenities
8.92
Swimming pool and breakfast positively mentioned, but some areas for improvement in breakfast offerings.
Value for Money
9.38
Good value for the amenities and service provided.
Food and Beverage
7.93
Breakfast had mixed reviews; some felt it was lacking variety.
Overall Experience
9.4
Overall experience was highly positive with hopes to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:11

Property Description

Welcome to Hotel Kroi, your perfect getaway in Ksamil!

Convenient Location: Located just 500 meters from Sunset Beach, our hotel offers easy access to popular beaches like Ksamil Beach, Coco Beach, and Bora Bora Beach.

Comfortable Stay: Enjoy our well-equipped rooms with city view balconies, a garden for relaxation, and a shared lounge to unwind.

Modern Amenities: Benefit from free WiFi, private parking, an ATM, and luggage storage facilities during your stay.

Experience the best of Ksamil at Hotel Kroi. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2027-04-15 until 2026-10-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 421 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 7.93
Overall Experience: 9.4
J
Jakub • family_with_children • pl
9
Comfortable
Pros:

Perfect location, clean, we could swimming pool after checkout, personnel welcoming and kind.

Cons:

There was nothing I could complain about

2026-07-17 • via Nuitee
R
Rayan • extended_group • fr
10
2026-07-16 • via Nuitee
M
Martin • solo_traveller • gb
10
Excellent, high quality, new hotel with pool
Pros:

Everything. The staff were amazing so helpful and friendly. Even made sure some breakfast was ready for us early one day as we were going on a boat trip. The whole hotel is new and kept very clean. The breakfast was so good. Lovely mini omelettes. I heard people moaning it was repetitive however there was so much choice, we were there 5 days and never felt like it was the same. You just have to mix it up. The rooms were spacious with good air-conditioning and cleaned every day ( even when I said it was ok ). They offer fresh beach towels everyday. Our balcony was large and lovely to sit out on ( when it was cool enough )
The location is perfect, on the main road but quiet and just far enough away from the very busy centre but close enough to walk. Approx 15 mins but plenty of bars and restaurants 5 mins and less. Would 100% recommend 👌

Cons:

Having to leave.....

2026-07-15 • via Nuitee
M
Md Ashikur Rahman • extended_group • bd
7
Cons:

No lift 🛗

2026-07-15 • via Nuitee
C
Camelia • family_with_children • ro
10
10 Bravo!
Pros:

Superb hotelul dotat cu tot confortul, modern utilat Camera mare, foarte curat, personalul foarte dragut. Piscina deosebita. Am facut baie inclusiv noaptea. Bravo. Va multumim mult pentru tot. Recomandam cu mare drag.

2026-07-15 • via Nuitee
M
Michelle • couple • gb
10
Amazing place so clean and friendly comfortable and the staff were amazing check what they charge you as they over charg
Pros:

Everything well apart from not having cable tv for the World Cup in our rooms

Cons:

Tv didn’t have the world up on

2026-07-14 • via Nuitee
D
Davi • family_with_children • br
10
Estão todos de parabéns!
Pros:

Conforto e localização impecáveis.

Cons:

Uma oportunidade de melhoria seria o café da manhã. Mais opções e com um horário mais alargado.

2026-07-13 • via Nuitee
S
Susana sandrina • family_with_children • fr
8
Pros:

Très belle chambre spacieuse et moderne.
L emplacement est idéal de plus vous pouvez vous garer devant l hôtel.
Le personnel etait très agréable, serviable et très accueillant.

2026-07-11 • via Nuitee
K
Kerli • solo_traveller • ee
9
Kokkuvõttes jäi meile hotellist väga hea mulje, eelkõige tänu eriti sõbralikule, hoolivale ja abivalmis personalile.
Pros:

Väike ja armas hotell väga sõbraliku personaliga. Hotell oli uus, puhas ja mõnusalt koduse olemisega. Basseiniala oli privaatne, rahulik ja väga mõnus.
Asukoht oli suurepärane – rannad, restoranid ja kaks toidupoodi olid kõik lähedal ning parkida sai mugavalt otse hotelli ees. Eriti meeldiv üllatus oli see, et meie pesu pesti ilma lisatasuta.
Hinna ja kvaliteedi suhe oli väga hästi paigas. Jäime hotelliga rahule ja soovitame seda kindlasti ka teistele!

Cons:

Ainsad väiksemad miinused olid hommikusöögil pakutav filtrikohv, mis oli kahjuks külm. Cappuccinot sai juurde osta 200 leki eest. Samuti puudus hotellis lift, kuid õnneks oli personal väga abivalmis ja aitas meie kohvrid kolmandale korrusele viia.

2026-07-10 • via Nuitee
K
Khan • family_with_children • gb
10
Lovely stay and would recommend it 👍
Pros:

The property was spotlessly clean, and everything felt brand new. The location was excellent, with all of Ksamil’s main beaches just a short walk away.

Cons:

The only minor drawback was that the property didn’t have a lift. However, the staff were incredibly helpful and carried our luggage for us. They also kindly kept our baby’s pram at reception, so we didn’t have to carry it up and down the stairs each time. Their friendliness and willingness to help more than made up for the lack of a lift.

2026-07-10 • via Nuitee
B
B • family_with_children • fr
4
Pros:

L’emplacement et le petit jeune à l’accueil était très gentil

Cons:

Je me suis faite arnaquée 24h avant mon arrivée les 500e du séjour, si j’ai validé le paiement par carte c’est parce que toutes les données étaient justes (nom prénom, nom de l’hôtel, dates…) ils se sont donc fait pirater leurs informations, si la personne n’avait pas toutes les informations je n’aurai jamais validé le paiement, aucun geste de leur part et j’ai demandé à voir le directeur, je l’ai jamais vu, ce n’était juste pas leur problème….dommage
Oui c’est moi l’imbecile qui a validé le paiement mais c’est vous qui vous êtes fait pirater toutes mes données🤷🏼‍♀️ sans ça je n’aurai rien validé…

2026-07-10 • via Nuitee
V
Vasilios • family_with_children • gr
9
Pros:

Staff, pool, clean, spacious room

Cons:

Breakfast could have been better

2026-07-09 • via Nuitee
D
Daniele • family_with_children • it
9
fantastico
Pros:

ottima colazione , prevista sia per la classica colazione europea che americana , soddisfa in pieno le esigenze per qualità e genuinita dei prodotti .
posizione ideale vicino alle spiaggie piu' belle della zona

Cons:

migliorerei la pulizia in generale delle strutture esterne

2026-07-09 • via Nuitee
M
Maria Cristina • family_with_children • es
8
Pros:

Todo estaba bien, personal amable y atento, habitaciones grande y buena ubicación

Cons:

La zona de piscina, el suelo era muy resbaladizo, teníamos que tener mucho cuidado.

2026-07-09 • via Nuitee
B
Bruna Maria • family_with_children • it
8
Se dovessi tornare a Ksamil, soggiornerei di nuovo qui
Pros:

La gentilezza del personale, la posizione molto vicina al centro, la piscina calda

Cons:

Forse migliorerei la colazione e offrirei qualcosa di più variegato giorno per giorno

2026-07-08 • via Nuitee
M
michatbg • family_with_children • pl
10
2026-07-06 • via Nuitee
H
Humeyra • couple • tr
10
Pros:

We were absolutely delighted with our stay at this hotel! The staff were incredibly attentive and helpful, the pool was spotless, and the entire hotel was perfectly clean. On top of that, the location was amazing. We were extremely satisfied with everything and had a wonderful time. Highly recommended

2026-07-06 • via Nuitee
F
Florin • family_with_children • ro
10
Este o zonă frumoasă merită drumul .
Pros:

Locație nouă, curată . Aproape de plajă . Zonă liniștită .

Cons:

Singurul lucru care nu mi-a plăcut a fost micul dejun. A fost 6 zile același mic dejun . Cu puțin mai multă imaginație se poate schimba . Dar micul dejun a fost bun, dar la băiețel după 2 zile nu a mai vrut să mănânce.

2026-07-06 • via Nuitee
P
Paulina • extended_group • no
10
We enjoyed our stay a lot, and of all the travels around the world we have never met such a friendly smiling and helpful
Pros:

We loved the stuff. The guys were extremely friendly and helpful, we had a hundred questions and requests and they always met us with a smile and a yes to everything we asked for. The hotel was clean and cozy and the swimming pool lounge was amazing.

Cons:

The wardrobe, shelves could be bigger and easier accesible

2026-07-05 • via Nuitee
C
Cristina Violeta • solo_traveller • ro
10
Pros:

Cazare curată, frumoasă, curățenie făcută zilnic în camere, totul conform descrierii. Micul dejun același in fiecare zi, dar suficient și bun.

2026-07-05 • via Nuitee