Hotel São Francisco

Hotels
7.2 (626 reviews)
Rua Conselheiro Medeiros, 13 , Horta , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Shared lounge/TV area
Hand sanitizer in guest room and key areas
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.53
Reviews mention cleanliness as an issue, specifically some rooms being dirty.
Service
8
Most reviews highlight friendly and helpful staff.
Location
9.04
Guests frequently praise the central location and proximity to attractions.
Room Quality
5.99
Some reviews indicate that rooms were not well maintained.
Amenities
7.02
Comments suggest limited amenities but adequate for short stays.
Value for Money
7.48
Guests generally find the pricing acceptable for the quality received.
Food and Beverage
7.03
Breakfast quality received mixed reviews, with some praising it and others finding it lacking.
Overall Experience
6.5
Overall sentiment indicates various positives but significant drawbacks also affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:21

Property Description

Stunning Sea Views and Modern Comfort

Luxurious Amenities: Hotel São Francisco offers a range of luxurious amenities to ensure a comfortable stay for guests. From the TV with satellite channels in every room to the free WiFi access, every detail is designed to enhance your experience.

Multilingual Staff: Our dedicated team at the 24-hour front desk speaks English, Spanish, French, and Portuguese to cater to your every need. Feel at ease knowing that communication will not be a barrier during your stay.

Convenient Location: Situated just 1.2 km from Praia da Conceição and with easy access to Praia de Porto Pim, Hotel São Francisco provides the perfect base to explore the beauty of Horta. Book now and indulge in a memorable seaside getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children 10 years old stay for € 10 per person per night when using an existing bed.
    People 10 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 626 reviews
Cleanliness: 6.53
Service: 8
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 6.5
P
Paulo • family_with_children • pt
6
2026-02-12 • via Nuitee
R
Rafael • solo_traveller • pt
8
2026-01-22 • via Nuitee
C
Catherine • solo_traveller • pt
3
It's a great location
Pros:

The property was clean. The staff helpful and friendly

Cons:

The property is in great need of refurbishment

2026-01-19 • via Nuitee
T
Tânia Sofia • family_with_children • pt
5
Pros:

O colchão era confortável

Cons:

O odor

2026-01-19 • via Nuitee
M
Marília • family_with_children • pt
8
Pros:

Limpeza, simpatia e proximidade dos locais a visitar.

2026-01-19 • via Nuitee
A
Antonio • solo_traveller • pt
8
2026-01-19 • via Nuitee
P
Paulo • extended_group • pt
9
2026-01-19 • via Nuitee
J
Joana • solo_traveller • pt
8
2026-01-19 • via Nuitee
J
João • solo_traveller • pt
9
2026-01-02 • via Nuitee
G
Gerard • extended_group • fr
4
Sommes parti 1 jour plus tôt pour cause d'ouragan... oufff
Pros:

Rien!

Cons:

Tout!

2025-12-21 • via Nuitee
E
Eliana • couple • pt
10
2025-12-03 • via Nuitee
M
Mare • family_with_children • pt
10
Pros:

Like was a place it's all I didn't know that's really calm down and in this hotels is really clean and you don't have too much noise and then you have breakfast in the morning and it's really cheap and people are really nice and good condition

Cons:

Prior lake this one was I sleep very well ever sleep very well and it was a comfortable bed nice shower the people that work there is really good people doing respects nice and clean

2025-12-01 • via Nuitee
S
Sanjeev • family_with_children • pt
10
Pros:

It's good hotel

Cons:

I like everything

2025-11-25 • via Nuitee
S
Shakeel • family_with_children • de
10
Pros:

very calm and helping receptionist

Cons:

Nothing to say bad.

2025-11-11 • via Nuitee
M
MauDR1980 • family_with_children • es
10
2025-11-06 • via Nuitee
J
Jean Louis • family_with_children • fr
8
Pros:

Charme de l'ancien, personnel souriant, emplacement centre-ville

Cons:

Ras

2025-11-06 • via Nuitee
C
Christopher • couple • de
7
Man weiß was man bekommt
Pros:

Preis-Leistung war völlig Okay. Frühstück und Sauberkeit gegeben und dem Preis angemessen. Die Lage war wirklich sehr gut. Alles in Laufweite

Cons:

Keine Klimaanlage.

2025-11-05 • via Nuitee
J
Jacqueline • couple • ch
9
Pros:

The hotel is located right at the seafront with a great view on Pico island. There is a nice and well shielded balcony. The breakfast was quite rich and the staff is very helpful.

Cons:

The bed was very narrow (120 cm) for two people.

2025-11-04 • via Nuitee
S
Sónia • solo_traveller • pt
7
Pessoal simpático e muita limpeza
Pros:

Localização

Cons:

Decoração

2025-11-04 • via Nuitee
T
Tavares • solo_traveller • pt
8
2025-11-01 • via Nuitee