Hotel São Francisco

Hotels
7.2 (631 reviews)
Rua Conselheiro Medeiros, 13 , Horta , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Shared lounge/TV area
Hand sanitizer in guest room and key areas
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.53
Reviews mention cleanliness as an issue, specifically some rooms being dirty.
Service
8
Most reviews highlight friendly and helpful staff.
Location
9.04
Guests frequently praise the central location and proximity to attractions.
Room Quality
5.99
Some reviews indicate that rooms were not well maintained.
Amenities
7.02
Comments suggest limited amenities but adequate for short stays.
Value for Money
7.48
Guests generally find the pricing acceptable for the quality received.
Food and Beverage
7.03
Breakfast quality received mixed reviews, with some praising it and others finding it lacking.
Overall Experience
6.5
Overall sentiment indicates various positives but significant drawbacks also affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:21

Property Description

Stunning Sea Views and Modern Comfort

Luxurious Amenities: Hotel São Francisco offers a range of luxurious amenities to ensure a comfortable stay for guests. From the TV with satellite channels in every room to the free WiFi access, every detail is designed to enhance your experience.

Multilingual Staff: Our dedicated team at the 24-hour front desk speaks English, Spanish, French, and Portuguese to cater to your every need. Feel at ease knowing that communication will not be a barrier during your stay.

Convenient Location: Situated just 1.2 km from Praia da Conceição and with easy access to Praia de Porto Pim, Hotel São Francisco provides the perfect base to explore the beauty of Horta. Book now and indulge in a memorable seaside getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children 10 years old stay for € 10 per person per night when using an existing bed.
    People 10 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 631 reviews
Cleanliness: 6.53
Service: 8
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 6.5
I
Ines1970 • solo_traveller • pt
7
Recomendamos. Boa relação qualidade preço.
Pros:

Localização, quarto e pequeno almoço excelentes. Tudo estava muito limpo. Anfitrião muitíssimo simpático e prestável.

Cons:

A casa de banho do nosso quarto precisa de ser renovada.

2026-04-17 • via Nuitee
P
Pedro • couple • pt
2
Péssima escolha
Pros:

Muito pouco.

Cons:

Reservei quarto com varanda e vista mar e de início atribuíram quarto interior e após funcionário dizer que não existiam outros disponíveis fiquei noutro quarto sem varanda, sem privacidade nenhuma e com pátio comum a outros quartos. Todo o tipo de insectos no quarto desde melgas mosquitos aranhas traças. A/c nojento e não deve funcionar há anos. Cortinados nojentos. Vidro da banheira preto e com bolor. Instalações ultrapassadas pelo tempo. (Fotos de tudo a comprovar). Residencial classificada como "Hotel" de 1 estrela.

2026-04-16 • via Nuitee
L
LUCIA • solo_traveller • pt
7
Boa
Pros:

Vista

Cons:

Instalação antiga e pequeno almoço com poucas opções

2026-04-15 • via Nuitee
S
Samiaelsheikh • solo_traveller • eg
9
2026-04-14 • via Nuitee
I
Ines1970 • family_with_children • pt
7
Pros:

Gostámos especialmente da localização e do preço.

Cons:

A casa de banho estava a precisar de manutenção.

2026-04-12 • via Nuitee
T
Tatiana • family_with_children • pt
8
Bom hotel
Pros:

A localização é óptima. Bem no centro e perto de tudo. Apesar de ser antigo é muito limpo. O pequeno almoço é bom.

2026-04-12 • via Nuitee
C
Christine • family_with_children • ca
4
Pros:

The hotel is older and need repairs, our bathroom had mould around the edge of the shower
The beds were uncomfortable and the bedding a low quality

2026-04-10 • via Nuitee
E
Edite • family_with_children • pt
7
2026-04-09 • via Nuitee
J
Jacques • extended_group • fr
10
2026-04-06 • via Nuitee
L
Ladine • solo_traveller • pt
10
2026-04-01 • via Nuitee
J
José • couple • pt
1
2026-03-27 • via Nuitee
J
Jose • extended_group • pt
8
relaxante e com vontade de voltar
2026-03-23 • via Nuitee
R
Ricardo • solo_traveller • pt
7
2026-03-22 • via Nuitee
E
Emília • family_with_children • pt
10
2026-02-23 • via Nuitee
P
Paulo • family_with_children • pt
6
2026-02-12 • via Nuitee
R
Rafael • solo_traveller • pt
8
2026-01-22 • via Nuitee
C
Catherine • solo_traveller • pt
3
It's a great location
Pros:

The property was clean. The staff helpful and friendly

Cons:

The property is in great need of refurbishment

2026-01-19 • via Nuitee
T
Tânia Sofia • family_with_children • pt
5
Pros:

O colchão era confortável

Cons:

O odor

2026-01-19 • via Nuitee
P
Paulo • extended_group • pt
9
2026-01-19 • via Nuitee
J
Joana • solo_traveller • pt
8
2026-01-19 • via Nuitee