Hotel São Francisco

Hotels
7.2 (731 reviews)
Rua Conselheiro Medeiros, 13 , Horta , PT
+351 292 200 980

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Pets allowed
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.53
Reviews mention cleanliness as an issue, specifically some rooms being dirty.
Service
8
Most reviews highlight friendly and helpful staff.
Location
9.04
Guests frequently praise the central location and proximity to attractions.
Room Quality
5.99
Some reviews indicate that rooms were not well maintained.
Amenities
7.02
Comments suggest limited amenities but adequate for short stays.
Value for Money
7.48
Guests generally find the pricing acceptable for the quality received.
Food and Beverage
7.03
Breakfast quality received mixed reviews, with some praising it and others finding it lacking.
Overall Experience
6.5
Overall sentiment indicates various positives but significant drawbacks also affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:21

Property Description

Stunning Sea Views and Modern Comfort

Luxurious Amenities: Hotel São Francisco offers a range of luxurious amenities to ensure a comfortable stay for guests. From the TV with satellite channels in every room to the free WiFi access, every detail is designed to enhance your experience.

Multilingual Staff: Our dedicated team at the 24-hour front desk speaks English, Spanish, French, and Portuguese to cater to your every need. Feel at ease knowing that communication will not be a barrier during your stay.

Convenient Location: Situated just 1.2 km from Praia da Conceição and with easy access to Praia de Porto Pim, Hotel São Francisco provides the perfect base to explore the beauty of Horta. Book now and indulge in a memorable seaside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 731 reviews
Cleanliness: 6.53
Service: 8
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 6.5
S
Steffen • solo_traveller • de
3
Pros:

Die Aussicht (Balkon mit Meerblick) ist super.

Cons:

Das Bad entspricht in keinem Fall heutigen Ansprüchen.Badewanne ist sowas von Out heutzutage.Meine Frau weigerte sich zu duschen.
Das Mobiliar ist einfach abgewohnt.

2026-09-18 • via Nuitee
I
Irene • couple • es
10
Mejores vista imposible
2026-09-18 • via Nuitee
V
Víctor • solo_traveller • es
10
2026-09-17 • via Nuitee
O
oliveira • solo_traveller • pt
6
2026-09-14 • via Nuitee
F
FRANCISCO JAVIER • solo_traveller • es
10
Bastante bien
Pros:

Vistas a Pico

Cons:

Hacia calor

2026-09-14 • via Nuitee
W
wewe • solo_traveller • ch
7
Pros:

Zentrale Lage, einzelne Zimmrr ruhig, andere gegen Strasse nicht

Cons:

Keine Duschmittel im Bad, Frühstück ok, aber kein Joghurt

2026-09-13 • via Nuitee
F
Francesca • extended_group • it
7
2026-09-11 • via Nuitee
M
maria • couple • it
9
2026-09-10 • via Nuitee
A
ana • solo_traveller • fr
9
2026-09-10 • via Nuitee
L
Linda • solo_traveller • pt
6
2026-09-08 • via Nuitee
H
Helen • solo_traveller • gb
10
Perfect.
Pros:

Perfect place. Staff were wonderfully helpful and lovely. Spacious room, comfy bed and nice bathroom.

2026-09-08 • via Nuitee
M
Marcos R Roque • solo_traveller • pt
8
2026-09-06 • via Nuitee
C
Carina • solo_traveller • pt
8
Pros:

A localização é excelente, no centro da Horta, muito perto de várias zonas de interesse. Com um passeio a pé, é possível ir desde a gare marítima, passando pelo mercado, e a poucos metros da marina e do Peter's Café Sport. A vista mar é incrível, com o Pico ao fundo. O anfitrião foi muito amável e ajudou-nos a organizar uma visita à ilha em pouco tempo.

2026-09-06 • via Nuitee
A
Antonio • couple • it
8
Buon alloggio, in posizione fantastica, a un ottimo prezzo.
Pros:

Camera essenziale, ma ampia e funzionale. Ottima posizione in centro, che consente di raggiungere tutto a piedi. Buona la colazione, non troppo variegata, ma soddisfacente. Prezzo imbattibile.

Cons:

Tra i servizi è indicato "Reception 24 ore su 24", ma non sempre c'era qualcuno al desk. I letti, inoltre, non erano comodissimi, ma per pochi giorni possono andar bene. In generale, l'intera struttura gioverebbe di una rinfrescata.

2026-09-02 • via Nuitee
J
Javier • extended_group • es
7
Pros:

El desayuno tipo buffet está bastante bien.

Cons:

Falta de aire acondicionado o ventiladores de techo en las habitaciones. Armarios grandes pero sin perchas

2026-09-01 • via Nuitee
A
Aleksandrs • couple • lv
6
Central location
Pros:

Central location. Guy on the recepcion was very helpfull.

Cons:

We arrived quite late and unfortunatelly faced few cockroaches on the floor in the room which was not very pleasant.

2026-09-01 • via Nuitee
M
Marta • couple • pl
8
2026-09-01 • via Nuitee
N
Nikita • couple • dk
7
Dejligt ophold og særligt til prisen!
Pros:

Stedets placering er fantastisk! Lige midt i byen. Jeg havde værelse med en lille balkon ud til havnen og havet og det var så hyggeligt.
Personalet var hjælpsomme med en ny stol til balkonen da den ene var knækket, dog trængte stolene derude til en udskiftning.
Morgenmaden var ikke den største men så fin og har det man har brug for.
Vil klart anbefale værelserne med havudsigt og udsigt over Pico.

Cons:

Stedet trænger lidt til en opfriskning. Rust nogle steder på badeværelset og virker gammelt men virkede som om de var i gang.
Døren til balkonen kunne ikke låses og jeg spurgte i receptionen og det kunne de ikke gøre noget ved. Jeg boede på 2 sal så det gjorder ikke så meget men burde stadig ordnes så man kan låse.

2026-08-31 • via Nuitee
C
Carlos • family_with_children • pt
6
2026-08-28 • via Nuitee
P
Patrícia • extended_group • pt
8
2026-08-28 • via Nuitee