CAPS LOCK Airport Hotel

Hotels
7.1 (28 reviews)
119 Qabanbay Batyr Avenue Международный аэропорт, Терминал 1, 1 этаж , Astana , kz

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Facilities

Non-smoking rooms
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Process in place to check health of guests
Front desk (limited hours)
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Great location
Cleanliness noted in one review
Polite staff
Cons:
Uncomfortable beds
Limited facilities
Issues with check-in process

Categories

Cleanliness
6.8
Guests mentioned issues with cleanliness in terms of limited facilities.
Service
8.1
Administrator was noted as polite, contributing positively to service.
Location
8.3
Location directly at the airport is a key positive aspect.
Room Quality
5.3
Capsule accommodations were criticized for being uncomfortable and not soundproof.
Amenities
6.3
Basic amenities mentioned; however, significant limitations in facilities.
Value for Money
7.3
Prices considered high relative to the room quality described.
Food and Beverage
7.3
Food options not explicitly mentioned; rated as average.
Overall Experience
7.4
Overall experience reflects mixed feelings due to positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:29

Property Description

Convenient Location and Access
Located just a few steps away from Nursultan Nazarbayev International Airport, CAPS LOCK Airport Hotel offers easy access to major attractions like Expo 2017 Astana and Bayterek Monument.

Comfortable Rooms and Amenities
Each room at the hotel is equipped with essential amenities including a desk, TV, and safety deposit box. Guests can also enjoy free WiFi throughout the property, ensuring a comfortable and connected stay.

Friendly and Helpful Staff
Our bilingual staff, fluent in English and Russian, are dedicated to providing top-notch service and valuable local tips to enhance your stay in Astana.

Book your stay at CAPS LOCK Airport Hotel now for a seamless travel experience in Astana!

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs KZT 1500 per day.

Location

Guest Reviews

7.1
Based on 28 reviews
Cleanliness: 6.8
Service: 8.1
Location: 8.3
Room Quality: 5.3
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 7.4
Ольга • solo_traveller • kz
10
Pros:

Отдыхала племянница..ей все понравилось..спасибо

2026-01-28 • via Nuitee
V
Viktoriia • solo_traveller • ru
10
2026-01-06 • via Nuitee
A
Anna • solo_traveller • ch
8
Comfortable for a few hours of sleep
Pros:

Clean, very friendly front desk lady. The capsule was spacious and comfortable.

Cons:

Little soundproofing meant I could hear people in the terminal, although it wasn’t as bad as I had imagined based on reviews.

2026-01-04 • via Nuitee
T
Tatyana • solo_traveller • kz
10
Pros:

Alles was super

2025-12-26 • via Nuitee
S
Svetlana • solo_traveller • kz
10
2025-12-22 • via Nuitee
L
Larissa • solo_traveller • kz
10
2025-12-04 • via Nuitee
S
Sergej • solo_traveller • de
7
2025-11-10 • via Nuitee
I
Irina • solo_traveller • kz
10
Pros:

Локация, чистота, вежливый администратор Алма. Спасибо

2025-11-08 • via Nuitee
S
Stanislav • solo_traveller • ru
1
Ужасно
Pros:

Находится прямо в аэропорту

Cons:

Я выкупил номер с 00:00 23 октября по 00:00 … 24 октября, но заселили меня только в 09:00 ( потому что администратор продал мой номер на 9 часов( это на букингкоме- мы можем бронировать посуточно- а там на месте они продают по часовую, и люди покупают на час на два)))!!! Туалета там нет ,нужно идти в здание аэропорта. Капсульный отель- это пластиковые гробы( размер 2 метра на 1,5 метра , в них стоять нельзя, !!!

2025-10-24 • via Nuitee
V
Valeriy • solo_traveller • kz
10
Pros:

Расположение

Cons:

Все хорошо

2025-10-12 • via Nuitee
V
Valentina • solo_traveller • ae
5
Cons:

was ok, too nosy, bed & pillow very uncomfortable but great convenient location

2025-09-16 • via Nuitee
O
Olga • solo_traveller • kz
9
2025-09-13 • via Nuitee
K
Kieran • solo_traveller • gb
6
2025-09-07 • via Nuitee
O
Olga • solo_traveller • fr
1
2025-08-28 • via Nuitee
J
Jeandre • solo_traveller • za
4
2025-08-19 • via Nuitee
A
Andrei • couple • us
6
2025-08-19 • via Nuitee
I
Irina • solo_traveller • ee
10
2025-08-15 • via Nuitee
B
Benjamin • solo_traveller • it
8
2025-07-27 • via Nuitee
M
MARCO • solo_traveller • it
3
you won't sleep: bed uncomfortable and capsule not soundproofed!
Cons:

not soundproofed, mattress very unconfortable, very expensive

2025-07-26 • via Nuitee
T
Thomas • solo traveller • ch
7
Camping in the Airport
Pros:

On offer are barebones sleeping quarters in the main arrivals hall of the airport--without any acoustic insulation from announcements and other ambient noise. The single shower with corroding installations is shared among all guests, while the airport toilets are shared with the general public. (Imagine walking in a pajama through a public space.) So overall, a stay here can be recommended only between flight connections or if one is really in the mood for a sojourn in what feels like an inner-city campground.

Cons:

Upon late-evening arrival there was no personnel for check-in, and calls to the provided phone number produced merely a recorded message (in Russian), so a line of people had to wait patiently for the return of the attendant, who must have been busy elsewhere.

2025-05-12 • via Nuitee