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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location in Surat
Modern Amenities
Delicious Buffet Breakfast
Book your stay at Zip By Spree Hotels Surat for a comfortable and convenient experience. Enjoy modern amenities like free WiFi and room service, along with a delicious buffet breakfast. Conveniently located in Surat, this 3-star hotel is the perfect choice for both leisure and business travelers.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 11 years old stay for Rs. 1,000 per person per night when using an existing bed.
People 7 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room was spacious. Main road touch hotel.
They were doing partiality for the booking done via online platforms. They offered me different room because i booked online.
Room was in poor condition
Linen bedding and towels in poor conditions
Pillows very dirt
However no hot water in shower
Complain but nothing was actioned
Breakfast was very basic
Staff at reception Umi was extremely helpful in organising our taxi and ferry tickets
Overall rating 2 stars
Overall the hotel is a good one. Rooms are nice and spacious - which is the best part of this hotel especially if you are in for an extended stay. The room felt spacious even after we brought in our big bags as there is ample storage space for bags.
Cleanliness and customer service is average. Some rooms don't have a wall separating the rooms in the entry area. The gap is filled with a large closet. As a result there is not enough sound barrier and normal conversations can tend to disturb people in the other room and vice versa. I feel this should be addressed by the hotel but have not seen any traction on this in the last 2 years I stayed here.
Breakfast was good.
The location is good; rooms are large enough but not clean.
Sorry to say but restaurant was not up to the mark as we had a foreign guest with us & it was very uncomfortable for us to take him out of the hotel for food. The AC of the room took almost 10-15 minutes to work efficiently, also the room service was not up to the mark. KINDLY IMPROVE THIS.
Nothing special!
Here’s a more polished and professional version of your review:
While the staff at the hotel are warm and genuinely try their best to assist guests, the overall experience was disappointing. Despite the hotel being fully booked, there were only one or two bellboys available, leading to long wait times. The suite we stayed in was not well-maintained—switchboards were broken, the washroom was unclean, and basic amenities like tissue paper were missing, even after multiple requests. Additionally, there was no plug point near the tea/coffee station, making it inconvenient to use. Unfortunately, the food was also subpar. While the hospitality was commendable, the hotel needs significant improvements in maintenance, service efficiency, and dining quality.
Staff were very nice and breakfast was good variety.
Hotel is clean just needs modernising. The entrance needs to be more lighted up and welcoming.
nice stay
Property location is good. Not well maintained. Breakfast was so so.
Cleanliness and breakfast
I had an exceptional stay at Spree Hotel. The staff was incredibly attentive and friendly, making sure every need was met. The rooms were clean, modern, and very comfortable.
Nothing
Clean , great staff ,
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