Suning Universal Hotel ALL-SUITES

Hotels
8.3 (108 reviews)
No.188, Guangzhou Road, Gulou District , Nanjing , cn

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Convenient location
Spacious and comfortable rooms
Cons:
Worn furniture
Inconsistent service quality

Categories

Cleanliness
7.66
Generally clean with good quality amenities, but some guests noted furniture was worn.
Service
8.13
Mixed experiences noted; some staff were helpful while others were less so.
Location
9.17
Conveniently located near subway and city attractions.
Room Quality
8.62
Spacious and comfortable rooms with good amenities.
Amenities
8.15
Nice amenities including a pool, although some guests found the pool not as expected.
Value for Money
8.61
Good value for the quality provided, though some felt misled about room conditions.
Food and Beverage
7.66
Breakfast is average, could be more continental.
Overall Experience
8.43
Overall a positive stay with notable strengths in location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:48

Property Description

Luxurious All-Suite Accommodation
Located in the heart of Nanjing, Suning Universal Hotel ALL-SUITES offers a luxurious stay with free WiFi, on-site dining, and complimentary parking. The spacious suites feature modern amenities including flat-screen TVs and private bathrooms with baths.

Convenient Location
Situated just a short distance from Xuanwu Lake, Confucius Temple, and Qinhuai River, our hotel provides easy access to Nanjing's top attractions. Guests can explore nearby landmarks such as Nanjing University and Nanjing Wutaishan Sports Centre.

Exceptional Service
With 24-hour room service and a dedicated front desk, we strive to make your stay as comfortable as possible. Whether you're here for business or leisure, Suning Universal Hotel ALL-SUITES ensures a memorable experience.

Ready to experience luxury and convenience in Nanjing? Book your stay at Suning Universal Hotel ALL-SUITES now!

Important information:

The air conditioning will be unavailable until the 4th of Nov. 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 108 reviews
Cleanliness: 7.66
Service: 8.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
G
GIYONG family_with_children kr
6
Pros:

교통이 편리함

Cons:

수영장 공사로 인하여 아쉬웠네요...
예약시 미리 공지를 남겼으면 좋았을텐데...ㅠㅠ

2026-01-20 via Nuitee
N
Nathalie extended_group fr
9
Travaux à part, un hotel confortable
Pros:

Un hotel de standing très bien équipé
Bien situé dans Nankin, proche commerce et restau

Cons:

Un peu éloigné de la station de métro mais une station toute proche est en cours de construction
Des travaux sur l'ascenseur durant notre séjour donc du bruit à partir de 9h et attente pour prendre l'ascenseur (28 étages)

2026-01-19 via Nuitee
V
Valmai Edna extended_group au
10
Too short a stay as we were very busy sightseeing
Pros:

Comfort of the room

2026-01-19 via Nuitee
M
mohamed couple tn
5
2026-01-09 via Nuitee
L
Lutz solo_traveller hk
8
2026-01-01 via Nuitee
F
FIRDAVS extended_group ru
7
2025-12-15 via Nuitee
E
Esther family_with_children my
7
Nice and helpful staffs
Pros:

During our stay, most staffs I met at the hotel, including housekeeping staffs are very responsive and helpful, especially staff at front desk 石依婷 and 陈浩, both are very helpful, friendly, caring and proactive.

Cons:

Sadly the queen size bed seem smaller than a standard queen size or else it could have been more comfy. Also, throughout our stay, the air conditioning system of the building was under maintenance but we were only informed about it when we arrived to check in, so our room is a bit stuffy. And it would be much more convenient if the room has coffee cups or mugs provided.

2025-12-11 via Nuitee
Y
Yan family_with_children fr
8
2025-12-07 via Nuitee
K
Ka Fee family_with_children au
7
Family holiday
Pros:

It is close to the metro station. It has free self-service laundry, two washing machines and two dryers. The staff at the front desk is generally helpful.

Cons:

We booked the room for 3 people which is supposed to have 3 beds including a sofa bed. But when we checked in, one of the reception ladies kept telling us they have no room with a sofa bed and asked us to have a room with a 2 seater instead. Interestingly she kept saying she will provide us a room matching those pictures in booking.com which they didn't show a sofa bed; until i showed them the booking did mention 3 beds. So at the end we were offered 2 double beds with 1.5m each.

Not sure if this is an issue with the booking.com or ?? But the reception was a bit grumpy. Other than that, most other people are helpful.

The hotel only owned a few floors with the lower floors being office space for other companies. I was allocated a room next to their event function room. I feel a lack of privacy and not as safe. They were also under renovation and so the carpet along the corridor is not as clean and the room is opposite to the exit stairs which the staff keep having it open which i had never had that experience with any other hotels i have been too. The elevator the reception took me up to the room seems to be a bit weird but then there are other lifts available.

2025-12-03 via Nuitee
A
Andrei extended_group by
9
2025-12-03 via Nuitee
D
Desmond extended_group my
9
2025-11-22 via Nuitee
Y
YAN family_with_children pf
6
2025-11-20 via Nuitee
G
Gimchau extended_group nl
9
2025-11-01 via Nuitee
C
Corentin extended_group fr
8
2025-10-29 via Nuitee
S
Sara extended_group pt
8
Pros:

Quartos extremamente espaçosos e confortáveis.

Cons:

Poucos utensílios para comer/pequeno almoço no quarto, apesar de mesa, frigorífico e chaleira

2025-10-20 via Nuitee
N
Nina Sophie solo_traveller de
10
2025-10-14 via Nuitee
T
Temirlan extended_group kz
10
Excellent hotel with good location
2025-09-10 via Nuitee
S
sook chien couple my
8
2025-09-06 via Nuitee
L
Laura extended_group it
9
2025-09-04 via Nuitee
G
GALINA solo_traveller ru
7
Ресепшен нужно перевести на 1 этаж. В общем очень неплохой отель: постель и удобства чистые ( это для меня важно)
Pros:

В номере чисто, хорошие косметические принадлежности, все качественное, порадовали халаты, тапочки , полотенца - все идеально чистое. Завтрак хороший , европейцу будет что поесть. Вид из окна просто огонь!!!

Cons:

Мебель в номере сильно обшарпанная, но не разваливается(уже хорошо)). Ресепшен находится на третьем (!) этаже здания. Никто из персонала не говорит ни на каком языке, кроме китайского. Я за 3 дня не встретила никого кто хотя бы понимал английский.

2025-09-03 via Nuitee