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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Shared kitchen
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
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Property Description
Convenient Location
Located in the Ernakulam district of Cochin, OYO Flagship Shalom Palace is strategically positioned near major attractions like Kochi Biennale and Cochin Shipyard, making it an ideal choice for travelers looking to explore the city.
Comfortable Accommodation
The 3-star hotel offers air-conditioned rooms with free WiFi, a shared kitchen, and room service, ensuring a comfortable stay for guests. Each room is equipped with a TV for entertainment and relaxation.
Nearby Entertainment
Guests can easily access entertainment options such as Q Cinemas and Rajiv Gandhi Indoor Stadium, adding to the convenience and enjoyment of their stay at OYO Flagship Shalom Palace.
Book your stay now at OYO Flagship Shalom Palace for a memorable experience in Cochin!
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
good and silent place to stay with family and friends, good staff, nice ambiance and silence
Breakfast was agreed while booking but not provided.
Many cockroaches inside the bathroom
Contact number wrong in mail
Place identification not clear
An experienced taxi driver in the locality couldn't locate the property as explained by the property holder and I had wasted 400 rupees as taxi fare.
I will never again look for this and recommend to anybody 🙆😡🥵
I hate it
Nothing
Everything , the property didn’t pick the call and after cancellation the fund is not refunded .
Hotel Staff makes Excellent Food.
Wrong location. It is nowhere close to Lake shore hospital. It is located in NETOOR, hotel is also known as Shalom Palace (Previously,)
We had the very worst experience in this stay. Rude behaviour from the hotel person named Arun.
He drunk and knocking on the door during night time. Continuously using Abusive words annoyed us for no reason.
The accomodation was not at all good for the price.
1. Finding the accomodation was really difficult as there was no proper name board for the accomodation. My family couldn't find the accomodation on the first day of travel.
2. The location given in the location map was false.
3. The second day when I arrived we have searched to find the accomodation for almost an hour and somehow found the accomodation.
4. We did the paper work and after seeing the room we decided not to stay because the room was not clean, it was smelling too bad from smoking, The bed was not comfortable and everthing seemed to off and unsafe.
5. We have been asking for a refund since then and the concerned people are not responding for almost a month.
6. Please do not select this accomodation if you have a choice.
Thanks & Regards
I had booked a room at Hotel O Nettoor, but instead, I was accommodated at Shalom Palace (a service apartment). The air conditioning and fans were not working, and there was a musty smell as the room had not been properly cleaned. I would advise against booking here, as the experience was disappointing and far below expectations.
I had booked a room at Hotel O Nettoor, but instead, I was accommodated at Shalom Palace (a service apartment). The air conditioning and fans were not working, and there was a musty smell as the room had not been properly cleaned. I would advise against booking here, as the experience was disappointing and far below expectations.
Nothing.
I didn’t stay there. I confirmed my arrival multiple times- a week before, two days before, the same day! And two hours before arrival they called to say that everything is booked. How is that make sense?
When I called customer service they offered me other hotels which all had really bad reviews. Thankfully I was able to find a much better place.
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