Caphill Hotel

Hotels
7.3 (40 reviews)
Mombasa Road Caphill Hotel , Syokimau , ke

Facilities

Offsite parking discounted rates available
Restaurant
Luggage storage
Fax/photocopying
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cooperative staff
Close to the airport
Cons:
Small and somewhat dirty rooms
Limited food variety

Categories

Cleanliness
6.41
Rooms described as small and somewhat dirty.
Service
8.38
Staff is cooperative and kind enough to support the guest.
Location
7.92
Quite close to the airport, which is convenient for travelers.
Room Quality
6.37
Rooms are good but small in size.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
7.86
Standard quality for this hotel tier.
Food and Beverage
6.41
Limited food options based on local culture.
Overall Experience
7.18
Mixed feelings; strengths in service but weaknesses in cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:13

Property Description

Convenient Location
Situated in Syokimau, Caphill Hotel offers easy access to key attractions like Kenyatta International Conference Centre and Nyayo Stadium, making it an ideal choice for travelers.

Comfortable Accommodation
Each room at Caphill Hotel features a desk, private bathroom with shower, and cozy slippers, ensuring a comfortable stay for guests. The rooms also come equipped with a wardrobe for added convenience.

Modern Amenities
Guests can enjoy free WiFi, a shared lounge, complimentary private parking, a restaurant, and a bar during their stay. The hotel's 24-hour front desk and concierge service cater to all guest needs promptly.

Experience convenience and comfort at Caphill Hotel. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 40 reviews
Cleanliness: 6.41
Service: 8.38
Location: 7.92
Room Quality: 6.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 7.18
M
Morine solo_traveller ke
10
Pros:

The rooms are neat,
The staff are friendly and welcoming
Breakfast well served

2026-02-12 via Nuitee
R
Rudi solo_traveller be
1
HORRIBLE
Pros:

Nothing

Cons:

Sometimes food restaurant smells,spoiled food/day night noise church,music,people shout around in hotel and road/tracy woman reception cheat me with 14000 kes,2500 for wash little clothes, cut my hair 2500 ,give 2500 fir pay samsung charger,give me copy of 300,Tracey is cheater,director select side of that woman/ again tracy send me sexworker in my room/customers use Marijuana/no security outside/no wifi/no remote tv/problems electricity, someday all night no electricity

2025-12-15 via Nuitee
R
Rudi solo_traveller be
3
Pros:

Nothing

Cons:

No wifi,no remote tv,regular all night no electricity, reception woman tracy cheat me 14000 kes,sale Marijuana

2025-12-08 via Nuitee
A
Anand solo_traveller in
9
Pros:

Staff is cooperative and kind enough to support the guest. Rooms are good but small in size.

Cons:

Food available is only as per local foodiing culture. Need to improve on varieties so that other nationals planning to stay can easily select the hotel.

2025-11-28 via Nuitee
M
MWAKALINDILE couple tz
10
Pros:

Privacy

Cons:

Service and care

2025-09-28 via Nuitee
M
Marco couple it
5
Hotel per chi si accontenta.
Pros:

Il personale molto gentile, ci ha aspettato tutta la notte.
Abbastanza vicino all'aeroporto, 10 minuti di taxi.

Cons:

Camere molto piccole, un po' sporche.

2025-09-11 via Nuitee
A
Aytekin family_with_children tr
1
2025-07-20 via Nuitee
F
Fanice review category business travellers ke
5
It was not impressed with the room size
Pros:

The location is good

Cons:

The room was too small, and on booking.com, it indicated the room had two beds when in the real sense, it only had one bed.

2025-04-16 via Nuitee
S
Said solo traveller ke
10
Exceptional
Pros:

Very good staff

2025-01-04 via Nuitee
S
Simon young couple ke
10
Exceptional
Pros:

Everything is cool rooms very clean,with the conducive ambiance

2024-12-03 via Nuitee
S
Samuel young couple ke
10
Exceptional
Pros:

Welcoming and very friendly receptionist. The room was very clean and neat

2024-11-05 via Nuitee
W
Wangari young couple ke
3
Poor
2024-10-28 via Nuitee
A
Alfie young couple ke
5
Passable
Pros:

Cleanness of the room was better
We received a warm welcome
No restrictions at all

Cons:

Breakfast was a bit little
Didn't enjoy the internet

2024-10-06 via Nuitee
A
Albert with friends es
3
Poor
2024-08-23 via Nuitee
J
Jacqueline review category business travellers ke
10
Exceptional
Pros:

The manager has a warm heart ❤️ she made me feel at home 🏡. Plus the cook he's always smiling 😆 lol.Thankyou I would love to visit again.

2024-06-29 via Nuitee
A
Ambrose review category business travellers ke
8
Very good
2024-05-09 via Nuitee
A
Acro family with young children it
8
Very good
2024-03-16 via Nuitee
S
Scholten group de
9
Superb
2024-01-17 via Nuitee
A
Atieno young couple de
7
Good
Pros:

The cleanliness the commodity

Cons:

Security wasn't perfect

2024-01-01 via Nuitee
H
Haro review category business travellers ke
8
Very good
2023-11-29 via Nuitee