Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor cleanliness
Inadequate room service
Delay in breakfast

Categories

Cleanliness
4.01
Rooms having foul smell of water seepage and no proper cleaning done by staff.
Service
7.98
The host was very friendly and helped with AC issues.
Location
9.02
The location of the hotel is excellent, with a view of the Ganges from the window.
Room Quality
4.97
Room size was small with issues relating to amenities as promised.
Amenities
5
Lack of promised amenities, such as room service and flat screen TV.
Value for Money
3.96
Overall value diminished by cleanliness and service issues.
Food and Beverage
6.01
Breakfast was included but not given timely and up to mark.
Overall Experience
5.48
Mixed feelings due to location benefits overshadowed by several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:04

Property Description

Convenient Location and Comfortable Stay

Restaurant and Terrace: Enjoy delicious meals at the on-site restaurant and relax on the terrace with picturesque views.

Modern Amenities: Stay in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Some rooms feature a balcony for a more scenic experience.

Friendly Service: The multilingual staff is available 24/7 and ready to assist you in Bengali, English, Hindi, or Telugu.

Experience the charm of Varanasi at Hotel Shanti Inn near Amritara Suryauday Haveli. Book now for a memorable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 63 reviews
Cleanliness: 4.01
Service: 7.98
Location: 9.02
Room Quality: 4.97
Amenities: 5
Value for Money: 3.96
Food and Beverage: 6.01
Overall Experience: 5.48
N
Norman • family_with_children • al
9
Pros:

The location of the hotel is excellent, with a view of the Ganges from the window. The host was very friendly and helpful.

Cons:

The music was playing a little loud in the hallway, it could be heard well into the room.

2025-11-02 • via Nuitee
M
Mayur • family_with_children • in
1
Waste of Money
Pros:

Nothing except location...

Cons:

Rooms having foul smell of water seepage...No proper cleaning done by staff...Breakfast was included in package but not given timely and up to mark...No one listen when you say something...except location nothing is good for money....Network issues...

2025-10-31 • via Nuitee
E
Eurico • solo_traveller • br
2
2025-09-07 • via Nuitee
E
Eurico • solo_traveller • br
1
2025-09-07 • via Nuitee
玉珍 • extended_group • tw
7
2025-08-31 • via Nuitee
S
Sharma • review category business travellers • in
7
Good
Pros:

The location and the staff's help when AC stopped working in the middle of the night.
They gave me a new room where AC worked so that i could sleep well.

Cons:

The Room size was small plus no Room service and flat screen TV as promised prior to booking..

Just because of the manager's behaviour and staff's co-operation i give better rating..

Booking.com i hope u stop fooling people..

I know its u in collaboration with hotel owners just fooling people and extracting money from them while problems are left to be faced by customers like me and underpaid staffs

I am giving up booking.com fooling me since 2021

Thank you

2025-06-18 • via Nuitee
A
Alla • family with young children • ru
1
Bad
Pros:

Location was good

Cons:

Dirty. Everything is dirty! Dirty bed with spots, dirty floor, dirty everything!
The stuff say "ok" to everything and do nothing.
The price is extra high for such accommodation

2025-03-16 • via Nuitee
E
Elen • young couple • ee
3
there is probably no better location to spend the night by the Ganges River. but a very dirty hotel
Pros:

The only thing that matters about this accommodation is the location, down the stairs and right next to the rite. the rest is completely incomplete!
The terrace is a plus, with a direct view of the Ganges River!

Cons:

Dirt. completely untidy rooms, you need a brigade there!
the most disturbing thing is the dirty bed linen, specifically someone's footprint was on the blanket.

2025-03-06 • via Nuitee
D
Dmitry • solo traveller • ru
10
Exceptional
2025-02-27 • via Nuitee
H
Harsh • review category business travellers • in
10
Exceptional
Pros:

Amazing

2025-02-26 • via Nuitee
M
Masaaki • solo traveller • jp
9
Moving.
Pros:

Very nice view. Staffs are so kind. Meals were so nice.

Cons:

Nothing especially.

2025-02-21 • via Nuitee
R
Ravi • group • in
1
Bad
Pros:

The rooms

Cons:

The room shown in image different and the room is too small

2025-02-18 • via Nuitee
R
Rajeev • group • ae
7
Good
Pros:

The majestic view of river ganga from room and terrace. The staffs are very friendly and helpful. The food was amazing.

Cons:

Room service could have been better

2025-02-17 • via Nuitee
D
Daniel • solo traveller • us
8
No frills, basic accompdations at a great value in the best location with good food options in the upstairs restaurant.
Pros:

No frills, basic room steps away from the river. The location can’t be beat!

2025-02-12 • via Nuitee
G
Gianbattista • group • it
10
Exceptional
2025-02-05 • via Nuitee
R
Ravi • solo traveller • in
1
Bad
Pros:

The place is very shoddy and is not value for money

Cons:

Floor, bed, washroom were unclean. Bedsheets were stained. There was hair on bed and seemed like someone used it prior. There was no ventilation in the room and there were mosquitoes

2025-01-31 • via Nuitee
R
Raj • solo traveller • in
7
Good
Pros:

Location

Cons:

Room quality according to price

2025-01-30 • via Nuitee
G
Gupta • family with young children • in
3
Poor
2024-12-26 • via Nuitee
S
Sreekumar • family with young children • ae
6
Pleasant
Pros:

Food was good , cleaness is poor , attitude is very helpful and polite

2024-12-24 • via Nuitee
A
Adithya • family with young children • nl
7
Good
2024-12-24 • via Nuitee