Kingsgate Hotel Deyar

Hotels
7.5 (10012 reviews)
Umm Salmah Bent Abi Umiah Street , Central Area , Al Madinah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Diverse Food Options
Cons:
Room Ventilation Issues
High Prices
Unprofessional Management

Categories

Cleanliness
6.64
Cleanliness was mentioned positively but overshadowed by other issues.
Service
8.61
Staff were described as friendly and helpful.
Location
9.15
Great location, very close to the mosque.
Room Quality
6.1
Issues with ventilation and temperature control affected room quality.
Amenities
7.63
Amenities were reasonable but some basic facilities were faulty.
Value for Money
6.09
General consensus was that the hotel was quite expensive.
Food and Beverage
8.14
Dining options were diverse and generally well received.
Overall Experience
7.61
Mixed feelings due to great location and food but significant issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:18

Property Description

Modern Accommodations
Jewar Al Saqefah Hotel in Medina offers contemporary rooms with free Wi-Fi. Just a 2-minute walk from Al Haram, it provides convenient access for guests.

Well-Equipped Rooms
Each room features a flat-screen TV, electric kettle, and minibar. The private bathrooms are equipped with complimentary toiletries and a hairdryer, ensuring a comfortable stay.

Convenient Location
Situated 2.9 km from Al Noor Mall, the hotel is easily accessible from Al Madinah Airport, only a 25-minute drive away.

To experience comfort and convenience in the heart of Medina, book your stay at Jewar Al Saqefah Hotel today.

Important information:

During Ramadan all bookings including breakfast will have full Suhur buffet instead. There will be no other breakfast served after sunrise, but non-fasting guests are welcome to explore the room services menu.

Parking is subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 10012 reviews
Cleanliness: 6.64
Service: 8.61
Location: 9.15
Room Quality: 6.1
Amenities: 7.63
Value for Money: 6.09
Food and Beverage: 8.14
Overall Experience: 7.61
H
Hamdy • solo_traveller • eg
10
الحمد لله ممتازه ولنا أعاده قريبا ان شاء الله
Pros:

الحمد لله كله تمام

Cons:

لا تعليق

2026-10-17 • via Nuitee
A
Abul • extended_group • sa
10
2026-10-17 • via Nuitee
A
Abdul Mugees • couple • pk
10
Pros:

Near to Masjid

2026-10-17 • via Nuitee
N
Noor • family_with_children • sa
10
Pros:

The service was good. Ali Hossen was very helpful. The service was fast and convenient.

Cons:

I liked everything.

2026-10-17 • via Nuitee
I
ij • family_with_children • pk
10
2026-10-16 • via Nuitee
S
Syed Jawwad • family_with_children • de
10
Superb
Pros:

House keeping
Close to Haram
Staff
Cleanliness
Jahangir from Housekeeping floor 11 took good care of us.

2026-10-16 • via Nuitee
A
Ahmed • couple • us
10
2026-10-16 • via Nuitee
A
Abida • couple • gb
10
2026-10-16 • via Nuitee
H
Hamed • solo_traveller • sa
10
محمد فاروق
Pros:

كانت اقاهة ممتعة لعدة اسباب:
السبب الاول وجود العامل محمد فاروق في خدمة الغرف افضل عامل قابلني في كل الفنادق التي سكنت فيه من قبل
السبب الثاني طاقم الاستقبال الاستاذة ايلاف والاستاذة ربى
السبب الثالث طاقم الامن كانوجدا ودودين
اشكركم جميعا

2026-10-15 • via Nuitee
مبارك • family_with_children • sa
5
Pros:

غرف صغيره وليست حسب المطلوب

2026-10-15 • via Nuitee
M
Mohammed Aadil • couple • sa
10
It was great stay in this hotel, they arrange parking for me as well inside the hotel.
Pros:

The hotel location was very near the Haram. Alhamdulillah, I stayed for 4 days and prayed all the salah inside the Haram. The hotel room service staff, Mr. Zubair and Md Arif, were excellent in their room service.

2026-10-15 • via Nuitee
W
Wida • couple • gb
10
A great experience
Pros:

We have been served with a very professional team specially tuba a girl with green eyes hope I don’t mistaken her name very helpful professional advice well known English I am very happy with the service of this hotel.

Cons:

Breakfast been served longer time and availability of everything till the last

2026-10-15 • via Nuitee
A
Abubaker • solo_traveller • sa
7
Pros:

الفندق قريب جدا من الحرم

Cons:

الغرفة ضيقة قليلا

2026-10-14 • via Nuitee
K
Khan • family_with_children • pk
7
Nice location, Good hospitality, clean and good
Cons:

All ok

2026-10-14 • via Nuitee
سهام • couple • sa
9
إقامة حميلة وممتعة
Pros:

القرب من الحرم النبوي 😍
واحترافية موظفي الاستقبال 👍

Cons:

لاشيء

2026-10-14 • via Nuitee
A
Ahmed • solo_traveller • eg
10
Pros:

Special Thanks to House keeping team Ali Hussain and Abusaleh for their exceptional services

2026-10-13 • via Nuitee
F
farooqui • solo_traveller • sa
1
Pros:

Extremely Disappointing Stay — Great Location, but Not Worth the Price

​"While the hotel’s location is excellent and conveniently close to the Haram, the rest of my stay was deeply disappointing. There was no proper room service, the Wi-Fi was completely non-functional, and both the reception and service departments consistently failed to answer phone calls. Paying a premium price for such a complete lack of basic service and communication is unacceptable. 0/10 overall satisfaction."

Cons:

Extremely Disappointing Stay — Great Location, but Not Worth the Price

​"While the hotel’s location is excellent and conveniently close to the Haram, the rest of my stay was deeply disappointing. There was no proper room service, the Wi-Fi was completely non-functional, and both the reception and service departments consistently failed to answer phone calls. Paying a premium price for such a complete lack of basic service and communication is unacceptable. 0/10 overall satisfaction."

2026-10-13 • via Nuitee
I
Ibrahim • solo_traveller • ng
7
It was just into late in the night when you are resting from a tedious day
Pros:

The daily room cleaning of floor 12

Cons:

Noise by the family next door from adult discussion and children playing

2026-10-12 • via Nuitee
S
seerat • couple • gb
5
2026-10-12 • via Nuitee
S
Shahena • family_with_children • gb
10
very helpful staff and very very close to the masjid.
Pros:

Room was spacious and the staff were very helpful.

Cons:

Nothing

2026-10-12 • via Nuitee