Парк хотел Кюстендил

Hotels
8.4 (1372 reviews)
19 ulitsa "Kalosia" , Kyustendil , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Food quality concerns
Some service complaints

Categories

Cleanliness
7.54
Multiple mentions of cleanliness issues and poor maintenance.
Service
9.51
Staff were described as friendly, although there were some issues with complaints not being handled well.
Location
9.55
The hotel is well-located with nice surroundings.
Room Quality
8.5
Rooms are spacious and clean, but some require maintenance.
Amenities
8.03
Amenities are described as good, but with some complaints about the spa facilities.
Value for Money
8.49
The hotel offers a decent experience considering the price, despite several mentioned drawbacks.
Food and Beverage
6.54
Significant complaints about food quality and handling.
Overall Experience
9.01
Overall a good experience but marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:30

Property Description

Luxurious Amenities
Парк хотел Кюстендил offers a range of luxurious amenities including a spa, sauna, hot tub, and a year-round outdoor pool. Guests can unwind and relax in style during their stay.

Family-Friendly Environment
With a kids' club on-site, this 4-star hotel is perfect for families looking for a fun and memorable vacation. Parents can enjoy some well-deserved relaxation knowing their children are entertained and taken care of.

Culinary Delights
Indulge in a culinary experience at the hotel's restaurant serving delicious European cuisine. Vegetarian and vegan options are also available for guests with specific dietary preferences.

Ready to experience the perfect blend of comfort and luxury? Book your stay at Парк хотел Кюстендил now and create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1372 reviews
Cleanliness: 7.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 9.01
Авимед • solo_traveller • bg
10
perfect
Pros:

cleanes , pool

2026-11-07 • via Nuitee
M
Mariana • extended_group • de
10
Pros:

Sehr gute Hotel. Gute warme Mineralwasser im Schwimmbad. Gute Restaurant

Cons:

-

2026-11-05 • via Nuitee
O
olga kamenova • couple • bg
10
2026-11-04 • via Nuitee
E
Eva • couple • at
8
2026-11-02 • via Nuitee
C
Cvetomira • solo_traveller • bg
8
2026-10-29 • via Nuitee
T
Temenujka • couple • bg
8
Кюстендил
Pros:

Минералната вода,персонала и ресторанта !

Cons:

Халатите- бяха скъсани и захабени! Вътрешния басейн още е в ремонт!

2026-10-28 • via Nuitee
G
Galabov • family_with_children • bg
8
Pros:

Страхотно местоположение, лесно паркиране, спа-то беше ок, храната беше топла, вкусна и напълно достатъчна (може би съм имал късмет съдейки по останалите коментари 😁).
Съотношение цена и качество - ок

Cons:

За жалост доста занемарена стая (305-та). Стените изронени, клатещи се контакти, откачени врати на душ кабината, наслоен прах по вентилатора, климатика е без дистанционно и ако си нисък - лошо 😁. Минимум канали на телевизора, скъсани халати, захабен и мръсен килим. На вечерята не се предлагат течности (дори и вода 🤦🏻‍♂️). Хотелът е с много потенциал, но трябва и много по-сериозна поддръжка!

2026-10-27 • via Nuitee
Красимир • couple • bg
5
Cons:

Стара и амортизирана стая

2026-10-26 • via Nuitee
M
Misel • couple • rs
5
2026-10-26 • via Nuitee
I
Iliana • solo_traveller • bg
10
2026-10-25 • via Nuitee
T
Tsvetislava Lakova • solo_traveller • bg
6
2026-10-20 • via Nuitee
K
Klavdia • family_with_children • bg
9
2026-10-12 • via Nuitee
E
Evgeni • solo_traveller • bg
8
Pros:

Минерален хотел.

Cons:

Стаята е без тераса.

2026-10-11 • via Nuitee
F
filippo • solo_traveller • it
7
2026-10-10 • via Nuitee
S
Stanimir • couple • pt
9
2026-10-08 • via Nuitee
E
Elisaveta • solo_traveller • bg
7
2026-10-07 • via Nuitee
C
Cenova • solo_traveller • bg
10
2026-09-18 • via Nuitee
K
Kostova • couple • bg
10
2026-09-18 • via Nuitee
P
Peter • couple • be
7
Pros:

het zwembad

Cons:

weinig variatie en beperkt eten

2026-09-18 • via Nuitee
Илиян • solo_traveller • bg
8
Pros:

Обслужването, удобствата, басейнът. Стаята е с адекватен размер.

Cons:

Мокегът е в ужасно състояние. Душ кабината е с липсваща врата и цялата баня се мокри при ползване. Минибара е много шумен.

2026-09-17 • via Nuitee