Парк хотел Кюстендил

Hotels
8.4 (1120 reviews)
19 ulitsa "Kalosia" , Kyustendil , bg

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Food quality concerns
Some service complaints

Categories

Cleanliness
7.54
Multiple mentions of cleanliness issues and poor maintenance.
Service
9.51
Staff were described as friendly, although there were some issues with complaints not being handled well.
Location
9.55
The hotel is well-located with nice surroundings.
Room Quality
8.5
Rooms are spacious and clean, but some require maintenance.
Amenities
8.03
Amenities are described as good, but with some complaints about the spa facilities.
Value for Money
8.49
The hotel offers a decent experience considering the price, despite several mentioned drawbacks.
Food and Beverage
6.54
Significant complaints about food quality and handling.
Overall Experience
9.01
Overall a good experience but marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:30

Property Description

Luxurious Amenities
Парк хотел Кюстендил offers a range of luxurious amenities including a spa, sauna, hot tub, and a year-round outdoor pool. Guests can unwind and relax in style during their stay.

Family-Friendly Environment
With a kids' club on-site, this 4-star hotel is perfect for families looking for a fun and memorable vacation. Parents can enjoy some well-deserved relaxation knowing their children are entertained and taken care of.

Culinary Delights
Indulge in a culinary experience at the hotel's restaurant serving delicious European cuisine. Vegetarian and vegan options are also available for guests with specific dietary preferences.

Ready to experience the perfect blend of comfort and luxury? Book your stay at Парк хотел Кюстендил now and create unforgettable memories.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1120 reviews
Cleanliness: 7.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 9.01
G
Gergana • family_with_children • bg
8
Апартамент с прекрасна гледка към боровата гора!
Pros:

Храната е ок, има избор, ресторантът е просторен, и можеш са си пиеш кафето на тераската под външния басейн, с гледка към гората! Има място и за децата да играят, тичат, има мека мебел във фоайето също.

Cons:

Възглавниците бяха ужасни, меки, сплескани, сутрин ме болеше вратът, би трябвало да ги сменят поне веднъж годишно в хотелите! В стаята имахме 5 възглавници и нито една не ставаше!

2026-03-14 • via Nuitee
Красильников • couple • ua
10
2026-03-12 • via Nuitee
M
Marzev • couple • bg
8
2026-03-12 • via Nuitee
Z
Zorica • solo_traveller • de
9
2026-03-10 • via Nuitee
S
Slava • couple • bg
8
Pros:

Обстановката беше много дружелюбна и отпускаща

2026-03-09 • via Nuitee
Зорница • extended_group • bg
9
2026-03-09 • via Nuitee
R
Rositsa • couple • bg
8
2026-03-08 • via Nuitee
I
Ivan • couple • es
10
2026-03-08 • via Nuitee
D
Daniel • solo_traveller • bg
6
2026-03-08 • via Nuitee
G
Gonod • couple • fr
8
Pros:

La psicine d’eau minerale bien chaude chargé en souffre

2026-03-05 • via Nuitee
C
Christoph • solo_traveller • co
10
Pros:

Das Thermalbad ist super.

2026-03-05 • via Nuitee
Денчо Найденов • couple • bg
7
2026-03-04 • via Nuitee
O
Olga • couple • bg
10
2026-03-03 • via Nuitee
теодора • couple • bg
6
Pros:

Хареса ми местоположението на хотела, това, че има външен басейн с минерална гореща вода. Храната беше много и вкусна, на блок маса.

Cons:

Не ми хареса хигиената и това, че е разрешено пушенето в басейна, включително в детската част. Имам чувството, че всички посетители са държани без цигари и храна цял месец. Разбирам да пушат отвън на шезлонгите, но вътре в басейна е недопустимо и дори гнусно. Зависи от управата на хотела как да бъде.

2026-03-02 • via Nuitee
A
Aneta • couple • mk
9
2026-03-01 • via Nuitee
Елка • couple • bg
9
2026-03-01 • via Nuitee
S
Slava • couple • bg
10
Pros:

Чистотата в стаите.

2026-03-01 • via Nuitee
Магдалена • extended_group • bg
10
2026-02-28 • via Nuitee
Петя • couple • bg
9
2026-02-28 • via Nuitee
надя • couple • bg
10
Отличен
Cons:

Храната не е достатъчно разнообразна.жасейна може да работи до по късно и без това е без спасител

2026-02-26 • via Nuitee