Hotel Summer Haven

Hotels
8.4 (80 reviews)
No. 99 Palugasdamana , Polonnaruwa , lk

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Garden
Spa/wellness center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious food
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.35
Multiple reviews highlighted issues with dirtiness and lack of cleanliness.
Service
9.35
Many reviews praised the friendly and helpful staff.
Location
8.85
Conveniently located near major attractions.
Room Quality
7.35
Some concerns about old facilities and uncomfortable beds.
Amenities
8.85
Positive mentions of pool and available services.
Value for Money
8.35
Overall satisfaction indicated value for what was paid.
Food and Beverage
9.35
Food was described as delicious with generous portions.
Overall Experience
8.75
General enjoyment expressed, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:25

Property Description

Luxurious Outdoor Amenities
Hotel Summer Haven offers a relaxing escape with its outdoor swimming pool and lush garden, perfect for unwinding under the sun. Guests can enjoy picturesque views of the pool while sipping on refreshing drinks.

Elegant Room Features
Each well-appointed unit at Hotel Summer Haven boasts modern amenities such as air conditioning, a flat-screen TV, and a coffee machine for your comfort. The private bathrooms are equipped with complimentary toiletries, ensuring a pleasant stay.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of American, British, and French cuisine. For health-conscious guests, vegetarian and vegan options are also available upon request.

Experience a blend of luxury and comfort at Hotel Summer Haven. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 80 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.75
S
Shihan • solo_traveller • lk
7
Average stay, fabulous foods
Pros:

Clean bathroom.
Very good and delicious breakfast which was above our expectations.
Staff was friendly and helpful. Quick at service.

Cons:

Our triple room mattress was very uncomfortable and had back aches when getting up because of metal wires or springs were broken in mattress as a result of inferior and cheap mattress.
There was a party at night and sound from speakers were very high. Booming bass and more than 100 decibels loud noise, they don't need such high noice for a private event and very annoying for guests. Hotel management should be more responsible for comfort of guests and lower volume of speakers at events. And drunkards were shouting loudly and walking all over at noon from a wedding event and we had to stay inside room until they leave. No wonder why this hotel has low ratings.

2026-07-25 • via Nuitee
B
Benoît • couple • be
5
La piscine sauve la mise
Pros:

La piscine

Cons:

* La moquette du sol de la chambre était très sale
* La douche est vieille et défectueuse
* Il y a une porte depuis l’espace cuisine qui donne sur la partie restaurant : cette porte frotte le sol avec un bruit à vous arracher les oreilles de la tête !!!
* cet hôtel organise des mariages ! Pas d’accès à la piscine pendant les événements !
* En fonction d’un événement ou non le personnel est soit trop présent soit pas assez !

2026-07-22 • via Nuitee
F
fabienne • extended_group • nl
6
Redelijk
Pros:

Het personeel was vriendelijk

Cons:

Het was niet schoon vieze lakens en oude handdioeken met vlekken

2026-07-15 • via Nuitee
A
AG • solo_traveller • lk
9
Food was delicious and hearty
Pros:

The food was delicious & the portion sizes were hearty. The management and the staff are very professional and attentive to the requests of the guests. The pool was clean and relaxing. There was running hot water and tea making facilities.

Cons:

There was too much sunlight coming to the room since the door had a half glass. The TV was not working in the room.

2026-07-13 • via Nuitee
J
Joya • couple • ch
7
2026-07-08 • via Nuitee
L
Lahiru De Silva • solo_traveller • lk
6
2026-06-28 • via Nuitee
C
Claire Keith • solo_traveller • au
9
Pros:

Nice, clean and quiet place to stay.
Kids enjoyed the pool.
Friendly staffs and great service.
Thank you for accomodating us.

2026-06-21 • via Nuitee
S
Shan Wijesinghe • family_with_children • lk
8
Averagely Good
Pros:

Super breakfast they offered

Cons:

The room was not 100% clean

2026-04-21 • via Nuitee
• family_with_children • lk
6
2026-04-21 • via Nuitee
C
Chathuranga • extended_group • lk
1
Pros:

Nothing to say

Cons:

Not answering any phone call so can’t contact them.

2026-03-20 • via Nuitee
R
Regan • family_with_children • lk
9
Pros:

Very good. They provided more than expected.
Highly recommended.

2026-03-15 • via Nuitee
D
Dilan • extended_group • ae
10
2026-03-10 • via Nuitee
A
Asumal • family_with_children • lk
10
Pros:

This is a very good place , Good staff, very good service, Delicious food and clean place. This is can recommend to stay 👌

2026-03-10 • via Nuitee
P
Pushpa Vidanalage Supun Chameera • extended_group • lk
4
2026-03-09 • via Nuitee
N
Nirmaji Jayathilake Laththuwahandi • couple • gb
8
Nice clean budget room for a short stay
Pros:

Staff were friendly and caring specially Saman was looking after us very well, situated in a good location close to plenty of shops and restaurants, hotel is kept clean and tidy

Cons:

Because of the glass doors too much light coming in to the room at night, beds were solid but the mattress wasn’t the best and breakfast could be improved

2026-02-13 • via Nuitee
N
Nimal • extended_group • gb
8
2026-02-10 • via Nuitee
J
Jule • couple • de
2
Far under our expectations
Cons:

- very, very dirty rooms (room was not vacuumed before arrival, spider webs everywhere, hair in shower, etc.)
- old facilities
- all kinds of insects and animals in the room
- uncomfortable, old mattresses
- bad shower (no hot water)
- no toilet paper in the room
- shower gel has previously been used by another guest

2025-10-02 • via Nuitee
A
Amith • couple • lk
7
Cons:

I found some hairs on the bedsheets. The carpet in the room has not been vacuumed, and there were some slips and bills under the bed. The refrigerator isn't there.

2025-09-18 • via Nuitee
D
dammika • family_with_children • lk
10
2025-09-15 • via Nuitee
S
Shylendren • family_with_children • lk
10
2025-08-28 • via Nuitee