Hotel Marel

Hotels
8.4 (31 reviews)
Boulevard. Adolfo Ruiz Cortinez 1905, Col, Mexico , Veracruz , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable
Pool
Cons:
Cleanliness
Internet issues
Pests

Categories

Cleanliness
6.68
Several reviews mention cleanliness issues, indicating a need for improvement.
Service
8.15
Mixed references to service quality; some found it below standard.
Location
9.69
Repeatedly praised for its central location, ideal for access and sightseeing.
Room Quality
8.14
Some guests noted issues like pests and maintenance in rooms.
Amenities
7.67
Basic amenities available, but minor lacks like no glasses in the room noted.
Value for Money
8.63
Generally considered reasonable pricing for the offered services.
Food and Beverage
9.18
Not explicitly mentioned, assumed standard for this hotel tier.
Overall Experience
9.05
Overall experience felt satisfactory despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:11

Property Description

Luxurious Accommodations Hotel Merel in Poza Rica offers modern rooms with air conditioning, cable TV, and comfortable linen for a relaxing stay.

Dining Experience Indulge in international cuisine at the hotel's restaurant or explore nearby dining options in the bustling commercial area just minutes away.

Convenient Amenities Enjoy a refreshing dip in the outdoor pool, stay active at the fitness centre, and make use of the meeting facilities and tour desk for a seamless stay.

Book your stay at Hotel Merel now to experience the perfect blend of comfort and convenience during your visit to Poza Rica, Veracruz!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 31 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
J
JOSE ANTONIO • family_with_children • mx
4
No me quedo de otra
Cons:

El servicio y el aseo es pésimo

2026-03-25 • via Nuitee
J
Juarez • family_with_children • mx
9
2026-03-24 • via Nuitee
R
Rueda • family_with_children • mx
9
2026-03-21 • via Nuitee
B
BENITO • couple • mx
9
2026-03-05 • via Nuitee
B
BENITO • family_with_children • mx
9
2026-03-02 • via Nuitee
J
Julio César • family_with_children • mx
9
2026-01-30 • via Nuitee
R
Ramirez • extended_group • mx
9
2026-01-25 • via Nuitee
C
cruz • family_with_children • mx
8
2026-01-25 • via Nuitee
A
Alfonso • family_with_children • mx
10
Pros:

Muy limpio el personal muy amable

Cons:

No había agua caliente por la noche

2026-01-23 • via Nuitee
A
Alfonso • family_with_children • mx
10
Pros:

Muy limpio el personal muy amable

Cons:

Por la noche no había agua caliente para bañarme

2026-01-23 • via Nuitee
A
Abel • extended_group • mx
7
Solo fue para descansar per no cumplió mi expectativa
Pros:

Ubicación

Cons:

Cucarachas en las habitaciones

2026-01-16 • via Nuitee
G
Gerardo • couple • mx
5
buen hotel excelente trato, pero el servicio del agua caliente del baño pesimo
Pros:

Las habitaciones son comodas el hotel esta limpio, buen servicio

Cons:

Que no hay agua caliente todo el tiempo hay que estar hablando a recepción para este servicio y tardan mucho tiempo en atenderte

2026-01-15 • via Nuitee
S
salas • family_with_children • mx
10
Buen servicio e instalación
Pros:

La limpieza y la ubicación

Cons:

Que las camas tuvieran un recubrimiento de plástico las hacía muy ruidosas y un poco incomodas

2026-01-05 • via Nuitee
L
Luis • family_with_children • mx
6
Pésimo internet
Pros:

Su ubicación

Cons:

No tenía internet

2025-12-14 • via Nuitee
R
Rosalba • family_with_children • mx
7
Pros:

Ubicación

Cons:

Sin servicio de internet
No tv
Aun así te dan control???

2025-12-11 • via Nuitee
O
Oscar • family_with_children • mx
7
Pros:

Ubicación

Cons:

Hay cucarachas en el cuarto

2025-12-10 • via Nuitee
G
Guerrero • extended_group • mx
3
Malo
Pros:

Nada

Cons:

Cucarachas en el cuarto
Sin wifi
Aire acondicionado falla
La televisión no funciona sin wifi

2025-12-05 • via Nuitee
M
Morales Aburto • solo_traveller • mx
9
Bueno a mi parecer
Pros:

La ubicación

2025-11-23 • via Nuitee
D
DOLORES GUADALUPE • family_with_children • mx
10
2025-10-10 • via Nuitee
S
said henoc • family_with_children • mx
2
2025-10-05 • via Nuitee