Albergo Penza

Hotels
8.2 (94 reviews)
82 Piazza Roma , Piedimonte Matese , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Hiking
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast selection

Categories

Cleanliness
7.53
The cleanliness of the room was lacking.
Service
9
Friendly and helpful staff provided good service.
Location
9.04
Great location in the city center with fantastic views.
Room Quality
7.99
Spacious rooms with decent amenities.
Amenities
8.02
Adequate amenities though breakfast choices could be improved.
Value for Money
7.98
Fair value considering the location and service, but can find better options for similar price.
Food and Beverage
7.53
Breakfast options were limited, could use more variety.
Overall Experience
8.5
Overall enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:34

Property Description

City Views and Modern Comforts
Albergo Penza, nestled in Piedimonte Matese, offers stunning views of the city. The 3-star hotel boasts air-conditioned rooms with free WiFi and private bathrooms. Enjoy the convenience of room service and an ATM during your stay.

Comfortable Rooms with Balconies
Each room at Albergo Penza is thoughtfully equipped with a wardrobe, desk, and flat-screen TV. Some units even feature a charming balcony, perfect for relaxing and taking in the cityscape.

Multilingual Staff and Nearby Attractions
Our friendly staff, fluent in English, Spanish, French, and Portuguese, are ready to assist you with local tips and recommendations. Explore nearby attractions like Caserta Train Station and Seconda Università degli Studi di Napoli easily accessible from the hotel.

Experience city living at its best - book your stay at Albergo Penza today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 94 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
G
giada extended_group it
10
2026-08-22 via Nuitee
F
Filippini family_with_children it
7
2026-08-21 via Nuitee
L
lucia solo_traveller it
10
Pros:

La posizione centrale

2026-08-17 via Nuitee
D
Dolci solo_traveller it
1
Feci nel water, mutande sporche nel cestino, gestori maleducati
Pros:

Niente

Cons:

Non c' era nessuno alla reception, la porta era semplicemente aperta in balia di chiunque. Abbiamo telefonato al numero esposto e ci hanno risposto come se nulla fosse, dicendoci che potevamo andare dietro il bancone e prenderci le chiavi da soli. Inoltre la colazione, compresa nel prezzo, non sarebbe stata servita perché il bar non era funzionante. Saliti in camera, la porta risultava aperta, c' era una gran puzza e nel water, in bella vista, c'erano delle feci, addirittura le macchie arrivavano al bordo. La doccia era piena di peli, c' erano delle mutande nel secchio e della carta sporca di feci. Sul divanetto una grande macchia di cui non vorrei scoprire l' origine. Abbiamo utilizzato un piccolo asciugamano per asciugarci le mani dopo averle lavate, l' unico servizio di cui abbiamo usufruito. Siamo andati via subito dopo e ora l' host ci contesta, per il rimborso, che avendo usato l' asciugamano non ne abbiamo diritto. Inoltre insinua che abbiamo fatto la doccia... Incommentabile. Lo sconsiglio vivamente a tutti, soprattutto per la maledizione dei gestori.

2026-08-17 via Nuitee
M
Michele solo_traveller it
5
2026-08-16 via Nuitee
P
pascal solo_traveller fr
6
Très moyen
Cons:

Pas d’ascenceur
Beaucoup de bruit à l’extérieur de l’hôtel…c’était la fête

2026-08-09 via Nuitee
N
Nadia solo_traveller it
8
Buon pernottamento
Pros:

Posizione centralissima, gentilezza, stanza arredata in modo moderno in palazzina storica, stanza ampia e insonorizzata adeguatamente, presente un piccolo frigorifero. A pochi passi bar, pizzeria, gelateria e tanti servizi. Parcheggio nelle immediate vicinanze anche gratuito. Colazione classica brioches e cappuccino/caffè. Noi siamo stati in settimana quindi nessun problema con la Ztl.

Cons:

L'edificio è storico quindi non è presente l'ascensore. Ci sono le scale per raggiungere le stanze.

2026-08-06 via Nuitee
G
Gabriele solo_traveller it
10
2026-08-02 via Nuitee
A
Anna solo_traveller au
3
Only good thing aircon
Cons:

Second floor old building very hard for a 70 year old not to talk about luggage upstairs bathroom poor not even a shelf for shampoo or soap in shower toilet bowl unstable

2026-07-21 via Nuitee
C
Carmen solo_traveller it
7
2026-07-16 via Nuitee
M
Marco solo_traveller it
10
2026-07-14 via Nuitee
M
Marco solo_traveller it
10
2026-07-09 via Nuitee
Y
Yoshiko solo_traveller gb
9
Charming character hotel in the heart of Piedimonte Matese
Pros:

Overall I had a very pleasant stay. The building itself is beautiful and full of character. I believe it is an older property, and the grand stone staircase at the entrance gives it a really elegant, historic feel.

Although there was a reception desk but no staff on site, check-in was straightforward. I was given an entry code for the main door, and collected my room key from the café next door without any issues.

The room was very spacious and comfortable. The bathroom was particularly lovely, with a powerful rainfall shower that was excellent after a day of exploring. Breakfast was typically Italian, with a selection of sweet pastries, all of which were fresh and delicious. The staff were also exceptionally friendly and helpful throughout my stay, making me feel very welcome.

Cons:

The property doesn’t have a lift, so guests should be aware that luggage needs to be carried up the beautiful stone staircase. The room was comfortable but a little dated in places, and one of the curtain rails was slightly tilted. Breakfast only offered sweet Italian pastries, with no savoury options, so those who prefer a more substantial breakfast may find the selection a little limited.

2026-07-03 via Nuitee
A
Anna couple it
8
2026-07-01 via Nuitee
C
capasso couple it
10
Pros:

persone super accoglienti

2026-06-29 via Nuitee
F
François solo_traveller fr
10
2026-06-29 via Nuitee
M
Mariantonia solo_traveller it
10
2026-06-29 via Nuitee
D
Donald couple it
10
Una Parola: "FANTASTICO"
Pros:

Tutto, personale eccellente, proprietario super disponibile, ci ha spiegato i luoghi di interesse e da visistare a Piedimonete Matese, addirittura ci ha lasciato il suo contatto personale per chiamarlo in caso di necessità, una piccola attenzione ma super apprezzata.

Stanza super pulita e rifornita di tutto l'essenziale, silenziosa e fornita di tutti i comfort.

Letto super comodo, camera fresca anche se in piena estate.

Colazione eccellente e molto buona.

Cons:

Nulla, non c'è stata una nota negativa in tutto il soggiorno.

2026-06-28 via Nuitee
R
Raffaele family_with_children it
6
Positivo
Pros:

Buona

Cons:

Purtroppo per arrivare alle camere bisogna salire due piani abbastanza scomodi

2026-06-28 via Nuitee
C
Carlo couple it
9
2026-06-26 via Nuitee