360 Beach Residence

Hotels
8.1 (195 reviews)
No 1/96, Fortuna enterprises, Lewis place Negombo, Sri Lanka , Negombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast
Helpful staff
Cons:
Cleanliness issues
No elevator

Categories

Cleanliness
6.65
Reviews indicated cleanliness issues in rooms, with comments about unclean beds and bathrooms.
Service
9.15
Service was highlighted as excellent in several reviews, with staff being accommodating and helpful.
Location
9.15
The locations mentioned were convenient and nearby attractions, contributing positively to overall satisfaction.
Room Quality
7.65
Room size was positively noted, though some mentioned it lacked certain amenities like elevators.
Amenities
7.15
Amenity availability was mixed, with some issues raised about air conditioning and no fans.
Value for Money
8.15
Generally seen as value for money with notable satisfaction through reviews.
Food and Beverage
8.65
Breakfast and food options were consistently rated positively, indicating good quality.
Overall Experience
8.25
Overall experience reflects mixed feelings; issues with management overshadowed positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:40

Property Description

Convenient Location and Facilities:

  • Situated just 300 meters from Negombo Beach
  • Offers shared lounge, free parking, terrace, and restaurant

Comfortable Accommodation:

  • Well-equipped guest rooms with TV, fridge, coffee machine, and free toiletries
  • 24-hour front desk, room service, and concierge service available

Exciting Activities and Nearby Attractions:

  • Guests can enjoy canoeing and cycling around Negombo
  • Proximity to Wellaweediya Beach and Poruthota Beach offers more exploration options.
Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 195 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.25
P
Paul • family_with_children • de
7
Pros:

Die Unterkunft hat eine sehr gute Lage, direkt an einer Meile mit tollen Cafés, Restaurants und in Nähe des Strandes.
Die Betreiberin ist sehr nett und freundlich und die Unterkunft hat ein super Preis Leistungsverhältnis.

Cons:

Als wir da waren hatten wir leider keinen guten Wasserdruck in der Dusche und es kann ein wenig laut sein, wir fanden es aber in Ordnung

2026-03-20 • via Nuitee
O
Oline • couple • dk
6
Man får hvad man betaler for, men med rare værter.
Pros:

Det ligger godt. Rare mennesker.

Cons:

Man får hvad man betaler for.

2026-03-18 • via Nuitee
G
Georges • family_with_children • fr
10
Pros:

La patronne de l'hôtel est très gentille elle a accepté de nous héberger 13 jours de plus car notre vol a été annulé 2 fois en raison des événements sans profiter de la situation pour augmenter le prix et nous ne pouvons que la remercier Le séjour c'est très bien passé le petit-déjeuner est très copieux

2026-03-18 • via Nuitee
B
balasooriya • couple • lk
10
This place is calm and clean place and the staff is very helpfull and professional.
Pros:

This place is comfortable, calm and clean place. Close to negambo browns beach.

2026-03-18 • via Nuitee
R
Remigiusz • family_with_children • pl
10
2026-03-11 • via Nuitee
B
Beatriz • extended_group • pt
6
Boa relação qualidade preço
Pros:

Localização

Cons:

Poucas tomadas e comodidades dentro do quarto.

2026-03-10 • via Nuitee
S
Simon • family_with_children • lk
8
Pros:

Sehr gutes Frühstück

Cons:

Es war teilweise schon lauter da die Unterkunft an Hauptstraße liegt.

2026-03-07 • via Nuitee
S
Saundarya • family_with_children • lk
9
2026-02-25 • via Nuitee
R
RIA • family_with_children • de
7
2026-02-25 • via Nuitee
P
Pauluge • couple • lk
4
Wasn’t great
Pros:

Close to beach

Cons:

Not great

2026-02-23 • via Nuitee
G
Giulia • family_with_children • ch
8
Pros:

Colazione buona, vicinanze al centro e mare ,

2026-02-13 • via Nuitee
C
Celina • couple • se
5
Underlig incheckning
Pros:

Frukosten var liten men helt okej.

Cons:

Lät som motorvägen gick rakt genom sovrummet (precis utanför låg en trafikerad väg). Personalen sa att ”vi kunde förhandla om tiden för utcheckning” dagen efter, men efter vi betalat sa de att andra gäster väntade och då var de inte lika tillmötesgående och villiga att låta oss stanna en stund längre.

Tips! Du checkar in genom att gå in i kiosken som ligger till vänster om ingången till hotellet (ej första kiosken utan den andra).

2026-02-13 • via Nuitee
G
Gimhan • couple • lk
9
2026-02-11 • via Nuitee
G
Georges • family_with_children • fr
10
2026-02-08 • via Nuitee
C
Chalie • solo_traveller • gb
8
Better price hotel in central Negombo.
Pros:

The staff were friendly and attended to my requirements promptly and without hesitation.

Cons:

The main entrance door was locked when i reach the hotel at night without any warning and I was unable to get in or receive a response from the call bell. I was briefly stuck outside but eventually managed to enter through the door opening, which was a relief. Partly my fault, as I did not carry my mobile phone for safety reasons.

2026-01-27 • via Nuitee
S
Sawani • couple • lk
1
2026-01-26 • via Nuitee
A
Arunava • family_with_children • in
9
Pros:

Nice and comfortable stay.. Rooms were clean and hygienic.. Staff were very polite.. Loved the breakfast.. Will definitely recommended the hotel to my friends and family

Cons:

Only 1 litre of water was given per day.. 2 litres per day would have been better

2026-01-26 • via Nuitee
M
Mukta Das • solo_traveller • bd
3
2026-01-24 • via Nuitee
C
Corinne • family_with_children • fr
4
Pros:

La chambre était presque correcte contrairement à la salle de bain dont la porte trop abîmée pour fermer. Personnelles agréable et réactif

Cons:

La salle de bain. Pas de café ni de thé au petit déjeuner

2026-01-21 • via Nuitee
J
Jackie • solo_traveller • gb
1
So sad
Cons:

I initially withdrew my original review after the management assured me that they were sincerely sorry for the inconvenience and committed to refunding the nights I was unable to stay. However, after five days of continued correspondence, it became apparent that this assurance was merely a delaying tactic intended to persuade me to remove my review and withdraw my complaint lodged with Booking.com. I have now been ignored so will be opening a new case with booking.com and submitting this review.

Upon contacting Booking.com, I was informed that they had sent the property six separate emails, none of which received any response. Furthermore, although I was initially offered a full refund, this offer was later reduced by $50, which the property claimed was a “fine/commission” payable by me. This reasoning is, in my view, wholly unreasonable and without precedent.

In addition, the accommodation provided was not as advertised. The facilities, condition, and overall standard fell significantly short of the description and images presented on the booking platform, which contributed to my decision to leave early. Everything smelt of mothballs, shower head hanging off the wall, toilet positioned that my knees where against the wall ( I am 5ft). The kettle in the room was burnt on the bottom inside and I had to ask them to change it. The fridge in the room was filthy and I had to clean it before storing anything inside it .I had to use my clothes to cover the pillows due to the smell. I paid for a room that came with breakfast, to be offered an omelette and toast everyday was not what I believed to be a satisfactory breakfast. If you want somewhere to rest your head for 1 night while transiting then maybe this would be ok, however please manage your expectations in regards to the description and pictures advertised on booking.com everything is incorrect.
I truly hoped that I wouldn't' have to write this or re raise my case with booking.com.

2026-01-18 • via Nuitee