Sky Luxe Hotel

Hotels
7.9 (88 reviews)
Dostyk Street, 13, VP 12 , Astana , kz

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Lack of amenities
No breakfast provided

Categories

Cleanliness
6.86
Mixed reviews; some complaints about the cleanliness and condition of linens.
Service
9.33
Positive mentions of staff attentiveness and helpfulness.
Location
9.37
Excellent location; close to major attractions and restaurants.
Room Quality
7.32
Rooms were clean but some guests noted issues with linens and room amenities.
Amenities
7.85
Basic amenities provided, but some guests noted lack of essentials like a kettle.
Value for Money
7.81
Good value for the location, but some concerns due to cleaning and service quality.
Food and Beverage
6.36
Negative sentiment about the absence of breakfast and limited amenities.
Overall Experience
8.33
Overall positive experience, with notable service and location helping to enhance the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:03

Property Description

Luxurious Accommodations:
The modern rooms at Sky Luxe Hotel offer comfort and style with amenities like flat-screen TVs and minibars. Some rooms even feature a relaxing spa bath for added luxury.

Convenient Location:
Situated near iconic landmarks like Ak Orda Presidential Palace and Astana Bayterek Tower, Sky Luxe Hotel offers easy access to must-see attractions. Plus, a variety of shops and restaurants are just a short walk away.

Exceptional Service:
With a 24-hour reception and free Wi-Fi, guests can enjoy convenience and connectivity throughout their stay. The hotel also offers shuttle services to Astana Train Station and Airport for added ease.

Ready to experience luxury and convenience in Astana? Book your stay at Sky Luxe Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 88 reviews
Cleanliness: 6.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 8.33
E
ERTÜRK • solo_traveller • tr
10
Check out Mini bar ücret talebi
Pros:

Merkezi bir lokasyon. Lokasyon da pekçok restaurant bulmak mümkün. Ulaşım kolay
Sessizce dinlenme fırsatı
Gürültü ve kaos yok
Rahatsız eden yok

Cons:

Mini bar ücretsiz olduğunu düşündüm.
Check in esnasında ücretli olduğunu söylemediler.
Fakat mini bar için check out yaparken ücret talep edildi . Yüksek bir ücret ödedim. Bunu sevmedim . İçecekler ve birkaç çikolata ücreti pahalı
Mini buzdolabı sürekli su akıtıyor.
Bu benim için problem değil

2026-06-13 • via Nuitee
O
Oleg • solo_traveller • kz
10
Отличные чистые номера, проживание прошло хорошо.
Pros:

Очень удобная локация, в двух шагах Дом министерств, кто отправляется по делам рекомендую.

2026-06-11 • via Nuitee
J
Joo-yup • solo_traveller • ca
8
Pros:

The two young staff members were both friendly and helpful. I am grateful to them for helping me print my documents, and they even kept the luggage that I had accidentally left behind. The hotel room was spacious, and the location was excellent.

Cons:

There was a problem with the shower drain and the water would not go down (went down very very slowly), so I could not take a proper shower during my four-day stay. This issue was never fixed during my time there. Since the hotel rooms are located up a steep flight of stairs, guests with heavy luggage should be prepared for this in advance.

2026-06-10 • via Nuitee
M
Mislidinov 2 • couple • uz
6
2026-06-06 • via Nuitee
B
BEXULTAN • couple • kz
6
2026-06-05 • via Nuitee
E
Elina • extended_group • de
4
Schlechte Ausstattung, schmutzige Fenster und perfekte Lage!
Pros:

Die Lage ist perfekt!

Cons:

Die Ausstattung ist marode und alt. Kaputte Bettwäsche und Möbeln. Schmutzige Fenster.

2026-06-03 • via Nuitee
S
Stefano • solo_traveller • fr
7
Pros:

The room is awesome, perfect for a romantic couple, or a short stay. The position of the hotel is in the very center of Astana, and surrounded with good restaurants.

Cons:

No breakfast, no room service, no kettle, old bed linen, the mattress is very comfortable but old.

2026-06-01 • via Nuitee
M
Mishra • solo_traveller • kz
1
Cons:

Бронировала заранее в итоге сказали что свободных номером нет

2026-06-01 • via Nuitee
A
Aidar • solo_traveller • kz
1
2026-05-26 • via Nuitee
K
Katharina • couple • de
9
2026-05-25 • via Nuitee
N
Nik • couple • kz
5
2026-05-22 • via Nuitee
Y
Yuliya • couple • us
7
Расположение 10/10. Остальное - 4/10. Персонал приветливый, поэтому не буду комментировать условия в номере.
2026-05-18 • via Nuitee
A
AirBG • family_with_children • bg
9
Pros:

The hotel is in an ideal location! It is very close to the tower and near the airport shuttle stop. The staff is very helpful and responsive.

Cons:

The facilities are a bit dated and in need of renovation. Everything else was just adorable!

2026-05-07 • via Nuitee
Миронов • couple • ru
4
Pros:

Крутая лестница на 2 этаж - с нее начинается гостиница. Лифта нет. Все обшарпанное. В 8-9 вечера долбит перфоратор.

2026-05-02 • via Nuitee
Тимур • solo_traveller • kz
8
2026-05-01 • via Nuitee
S
Sizov • solo_traveller • kz
9
2026-04-29 • via Nuitee
Эйгерд • solo_traveller • kz
5
2026-04-29 • via Nuitee
G
Galina • extended_group • kz
4
Pros:

Место расположения отеля.

Cons:

Номер заявлен как люкс- но хотелось бы отметить, отсутствие туалетных принадлежностей; туалетная бумага небольшие остатки видимо от предыдущих проживающих ; в ванной плохо уходит вода; Один халат, хотя номер бронировался на двоих.

2026-04-24 • via Nuitee
R
Ruslan • couple • kz
9
Pros:

Рсаположение отеля супер

Cons:

Матрас обернут в целофан это достовлял дискомфорт, для вашей инфо есть специальные на матрасники

2026-04-19 • via Nuitee
M
Marko • couple • pl
7
2026-04-09 • via Nuitee