Charming Moon Hotel

Hotels
10 (188 reviews)
Đinh Liệt 10F , Hanoi , VN
+84 916 979 989

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Helpfulness of the manager
Cons:
Noise issues
Cleanliness concerns
Limited room ventilation

Categories

Cleanliness
10
Mixed reviews; some cleanliness issues reported.
Service
10
Staff praised for accommodation and helpfulness.
Location
10
Excellent location with easy access to attractions.
Room Quality
10
Room comfort issues and noise problems mentioned.
Amenities
10
Generally adequate but could improve further.
Value for Money
10
Good balance between price and offered services.
Food and Beverage
10
No significant comments on food quality, but absence of breakfast service noted.
Overall Experience
10
Many positive points, but some issues also experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:33

Property Description

Convenient Location
Charming Moon Hotel is strategically situated in Hanoi, close to major attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake. With Trang Tien Plaza and Ha Noi Railway station nearby, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay with 3-star accommodation that includes air conditioning, flat-screen TV, and free WiFi. The hotel offers conveniences like a 24-hour front desk, airport transfers, and room service for a hassle-free experience.

Sightseeing Opportunities
Immerse yourself in the culture with popular landmarks such as Hanoi Old City Gate and St. Joseph Cathedral just a stone's throw away. Don't miss the chance to explore the vibrant city of Hanoi from the centrally located Charming Moon Hotel.

Book your stay at Charming Moon Hotel for an unforgettable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 188 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Puteri • extended_group • my
8
All good property
Pros:

Good location

Cons:

Room a bit small for four person

2026-09-12 • via Nuitee
C
CORALIE • family_with_children • fr
10
2026-09-04 • via Nuitee
G
gian filippo • solo_traveller • it
10
2026-09-02 • via Nuitee
T
Thi Thuc Vien • extended_group • vn
7
2026-09-02 • via Nuitee
F
Farrah • couple • my
10
2026-08-16 • via Nuitee
T
Trương • extended_group • vn
10
2026-08-08 • via Nuitee
K
Kate • family_with_children • au
10
Great location and value for money
Pros:

Charming moon was a great location in the centre of everything. We only stayed 1 night and it was perfect for what we were after, group of 3 adults and 3 kids, we had 2 rooms on 1 level of the hotel so it worked very well for us. For a short stay it ticks all the boxes.

Cons:

The rooms were incredibly hot when we checked in; would have been very uncomfortable if we had planned to stay in the room, however we were able to use a key card to keep the aircon on while we headed out and upon our return the rooms had cooled to a comfortable level. We stayed during a heat wave so obviously this was a factor but easily overcome by leaving the air on.

2026-07-18 • via Nuitee
D
Delphine • solo_traveller • fr
10
Pros:

As the third time we come in hanoi in the Charming moon hotel, the personal is still very professional and attentive.
The room is very clean and practical.
The hotel is perfectly located in the old town but it is very quiet.
We highly recommand it!!

Cons:

Absolutly nothing

2026-07-10 • via Nuitee
D
Delphine • solo_traveller • fr
10
Pros:

L'accueil du personnel
La propreté de l'hotel
La situation dans la ville

Cons:

Rien du tout

2026-07-01 • via Nuitee
H
Hyc1023 • couple • tw
6
2026-05-16 • via Nuitee
M
Manuel • couple • ch
10
Pros:

Extrem gute Lage und schöner Blick vom Balkon

Cons:

Teilweise kam kein Wasser

2026-05-14 • via Nuitee
K
Kirstin • extended_group • nl
8
2026-05-05 • via Nuitee
J
Jasmine • couple • au
9
Pros:

Location was everything and this was just perfect! Close to all the popular attractions within walking distance. The receptionist was lovely and gave us many tips for food and must see places. Would stay again.

Cons:

Nothing

2026-05-04 • via Nuitee
D
Denise • family_with_children • de
10
Charming stay with charming staff
Pros:

The manager Jay was sooooo helpful and kind! We cannot thank him enough. He had great advice on day trips but also good places to eat out with the kids

Cons:

Nothing

2026-04-25 • via Nuitee
S
Silje • couple • no
8
2026-04-24 • via Nuitee
S
Subhajit • solo_traveller • in
8
2026-04-22 • via Nuitee
D
Debra • solo_traveller • nz
9
Old Town Hanoi for beginners.
Pros:

The balcony room that I stayed in was attractive and the bed was comfortable. Good hot shower and toiletries. Daily water was provided. The balcony was the bonus, I could watch the street below in the Old Town, fascinated. The location is ideal. Jay on reception was very chill and full of information when asked.

Cons:

I was happy with my stay.

2026-04-19 • via Nuitee
L
leduc • solo_traveller • nc
10
Pros:

L'emplacement et le prix. Le personnel très aidant.

2026-04-18 • via Nuitee
L
LENE • solo_traveller • fr
10
Pros:

Perfect location (so yes a little more expensive) and the kind and helpfull people working there.

2026-04-11 • via Nuitee
C
Catriona • couple • de
9
Great place for exploring Hanoi
Pros:

- Very friendly and helpful staff - big thank you to Jay!
- great location if you like being right in the bustle and centre of everything.
- nice room, comfortable and calm - you don’t notice the crowds outside!

Cons:

- you notice that the furniture has seen a bit of wear and tear, and some corners could be cleaned better, but overall the room was in good shape!

2026-03-22 • via Nuitee