Charming Moon Hotel

Hotels
10 (174 reviews)
Đinh Liệt 10F , Hanoi , vn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Helpfulness of the manager
Cons:
Noise issues
Cleanliness concerns
Limited room ventilation

Categories

Cleanliness
10
Mixed reviews; some cleanliness issues reported.
Service
10
Staff praised for accommodation and helpfulness.
Location
10
Excellent location with easy access to attractions.
Room Quality
10
Room comfort issues and noise problems mentioned.
Amenities
10
Generally adequate but could improve further.
Value for Money
10
Good balance between price and offered services.
Food and Beverage
10
No significant comments on food quality, but absence of breakfast service noted.
Overall Experience
10
Many positive points, but some issues also experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:33

Property Description

Convenient Location
Charming Moon Hotel is strategically situated in Hanoi, close to major attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake. With Trang Tien Plaza and Ha Noi Railway station nearby, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay with 3-star accommodation that includes air conditioning, flat-screen TV, and free WiFi. The hotel offers conveniences like a 24-hour front desk, airport transfers, and room service for a hassle-free experience.

Sightseeing Opportunities
Immerse yourself in the culture with popular landmarks such as Hanoi Old City Gate and St. Joseph Cathedral just a stone's throw away. Don't miss the chance to explore the vibrant city of Hanoi from the centrally located Charming Moon Hotel.

Book your stay at Charming Moon Hotel for an unforgettable experience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 174 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Denise family_with_children de
10
Charming stay with charming staff
Pros:

The manager Jay was sooooo helpful and kind! We cannot thank him enough. He had great advice on day trips but also good places to eat out with the kids

Cons:

Nothing

2026-04-25 via Nuitee
S
Silje couple no
8
2026-04-24 via Nuitee
S
Subhajit solo_traveller in
8
2026-04-22 via Nuitee
D
Debra solo_traveller nz
9
Old Town Hanoi for beginners.
Pros:

The balcony room that I stayed in was attractive and the bed was comfortable. Good hot shower and toiletries. Daily water was provided. The balcony was the bonus, I could watch the street below in the Old Town, fascinated. The location is ideal. Jay on reception was very chill and full of information when asked.

Cons:

I was happy with my stay.

2026-04-19 via Nuitee
L
leduc solo_traveller nc
10
Pros:

L'emplacement et le prix. Le personnel très aidant.

2026-04-18 via Nuitee
L
LENE solo_traveller fr
10
Pros:

Perfect location (so yes a little more expensive) and the kind and helpfull people working there.

2026-04-11 via Nuitee
C
Catriona couple de
9
Great place for exploring Hanoi
Pros:

- Very friendly and helpful staff - big thank you to Jay!
- great location if you like being right in the bustle and centre of everything.
- nice room, comfortable and calm - you don’t notice the crowds outside!

Cons:

- you notice that the furniture has seen a bit of wear and tear, and some corners could be cleaned better, but overall the room was in good shape!

2026-03-22 via Nuitee
S
Safa family_with_children fr
6
2026-03-20 via Nuitee
B
Bianca couple de
8
Pros:

Gute Lage, nettest Personal.

2026-03-19 via Nuitee
S
Sara couple it
10
2026-03-17 via Nuitee
I
Irene extended_group es
7
Pros:

La situación y la decoración

Cons:

La cama muy dura, tardaron en hacernos el desayuno

2026-03-16 via Nuitee
A
Alexander solo_traveller us
10
A rare find in this price and star category.
Pros:

Beautiful full balcony, comfy bed and great sheets/pillows. Nicely decorated.

Cons:

It can be a little noisy on the street below, but that’s part of the charm, and quiets down after 10 pm.

2026-03-15 via Nuitee
C
Czarina extended_group ph
8
Pros:

Near the restaurants

Cons:

The room is very small

2026-03-14 via Nuitee
N
Nick couple nl
9
2026-03-13 via Nuitee
N
Nick couple nl
9
Clean rooms and friendly staff in the middle of the Old Quarter
Pros:

Great hotel with clean rooms and very friendly staff. The location is absolutely perfect in the middle of the Old Quarter.

Cons:

It was a bit noisy but this was to be expected due the location near pubs and restaurants.

2026-03-13 via Nuitee
B
Bai solo_traveller my
9
Pros:

It was such a great place to stay, so close to everything and the staffs were so helpfull as well.

2026-03-13 via Nuitee
S
Sandra solo_traveller de
10
2026-03-08 via Nuitee
E
Emma couple fr
9
2026-03-06 via Nuitee
M
Matt solo_traveller ca
10
Pros:

Everything. Lovely place in Hanoi with amazing Sraff!

2026-03-03 via Nuitee
J
Joanna solo_traveller th
9
Ideal
Pros:

Lovely and helpful staff. Great location to explore the old quarter. Room was clean and comfortable

2026-02-23 via Nuitee