Abrol residency

Hotels
7.7 (105 reviews)
New bus stand tea garden katra New bus stand tea garden katra , Katra , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good staff
Very Good
Facilities are up to the mark
Cons:
Good staff
Clean
everything was bad

Categories

Cleanliness
5.91
Cons: Clean.
Service
8.88
Pros: Good staff. Staffs are very helpful.
Location
7.92
Standard quality for this hotel tier.
Room Quality
7.37
Pros: Room is clean.
Amenities
7.4
Cons: Wi fi was not working at side room.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
7.91
Standard quality for this hotel tier.
Overall Experience
7.88
It was fine.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:06

Property Description

Convenient Location
Situated just 2.4 km from the renowned Vaishno Devi shrine, Abrol Residency in Katra offers free WiFi and parking. Modern Amenities
Enjoy room service, a 24-hour front desk, and tour assistance during your stay at Abrol Residency. Easy Access
With Jammu Tawi Station 45 km away and Jammu Airport 46 km away, traveling to and from the hotel is a breeze. Book your stay at Abrol Residency now for a seamless and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 105 reviews
Cleanliness: 5.91
Service: 8.88
Location: 7.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 7.88
P
Pravar • family_with_children • in
4
It was okay, but wouldn't go there again.
Pros:

Location was a bit off, the roads around were all muddy, rough and not good at all.
Hotel staff was polite, decent and welcoming.
Bathroom was nice in terms of cleanliness, we got hot water.
Room cleanliness wasn't good, the blankets didn't have a cover when we arrived, they covered it upon request, the wardrobe and table had dust.

Cons:

The room service was very slow, took 40 minutes for tea/coffee, so we didn't even want to order food.
We asked for tea/coffee at 7am and it wasn't available, so not sure by what time they expect guests to have their morning tea.
There should have been charging points on both sides of the room as we took 2x double bed room for 4 guests. there were only 2 charging points on one end of the room, they should add power points in between both beds for convenience.

2026-10-28 • via Nuitee
R
RAJ • extended_group • in
8
2026-10-27 • via Nuitee
K
kamlendu • family_with_children • in
8
Pros:

Staff behaviour

Cons:

location

2026-10-26 • via Nuitee
L
LAXMI • extended_group • in
10
2026-06-20 • via Nuitee
S
Shailender • solo_traveller • in
5
2026-05-28 • via Nuitee
A
Ajay Kumar • extended_group • in
8
Good
Pros:

Water supply not proper

Cons:

Tape pressure very slowly

2026-05-19 • via Nuitee
S
Sai Krishna • solo_traveller • in
9
Good hotel
Pros:

Rooms are spacious, staff person very friendly

Cons:

Location is a bit far from everything

2026-05-03 • via Nuitee
V
Vijayendra Mohan • solo_traveller • in
10
2026-05-03 • via Nuitee
S
Sumit • extended_group • in
7
2026-05-02 • via Nuitee
C
Chiranjeevi • solo_traveller • in
10
Pros:

It was nice and staff is very polite and helpful

2026-04-27 • via Nuitee
M
meghna • family_with_children • in
10
2026-04-17 • via Nuitee
S
Shashikant • extended_group • in
4
Rooms should be clean @ tidy
Pros:

NA

Cons:

Bedding and cleanliness

2026-04-02 • via Nuitee
P
Prashant • family_with_children • in
8
Excellent staff and services
Pros:

The staff was very good and cooperative , helpful and quick
Recommend this hotel

Cons:

Nothing much except the access road but this is not hotel issue but civic administration issue. Hope they take attention.

2026-03-15 • via Nuitee
K
Kailash • family_with_children • in
8
Average
Pros:

Hospitality

Cons:

Nothing

2026-03-10 • via Nuitee
K
Krish • couple • in
8
Good
Pros:

Room and staff and manager. Very helpful manager. My wife got sick while reaching there, he arranged everything from auto to hospital and with his help and by God's grace we returned home safely.
Thank you manager from me and my wife.

Cons:

Location is bit inside from main road, like 600m.

2026-01-27 • via Nuitee
S
singh • family_with_children • in
10
Pros:

Nice experience

2026-01-24 • via Nuitee
S
Sharma • family_with_children • in
8
Everything was nice
Pros:

Good

Cons:

Good

2026-01-18 • via Nuitee
N
Nitin • couple • in
7
2026-01-10 • via Nuitee
S
Sanjay • family_with_children • in
10
2026-01-06 • via Nuitee
M
Manoj • extended_group • in
1
Pros:

All promises are froud very poor quality bad hospitality 420 promises

2026-01-05 • via Nuitee