Belltower CSheLi Suites Bantay - Vigan

Hotels
7.9 (70 reviews)
Zone 2, Real St., Bantay, Ilocos Sur , Vigan , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Responsive and kind staff
Good location
Cons:
Rude staff member
Elevator out of order

Categories

Cleanliness
6.6
The room had dusty aircon vents and outdated pillow covers.
Service
7.1
Some staff were friendly, but one staff member was extremely rude.
Location
9.1
Close to restaurants and tourist spots, conveniently located near the highway.
Room Quality
7.6
The beds were comfy, but there were issues with dust and presentation.
Amenities
8.1
Elevator issues were mentioned, but breakfast was noted positively.
Value for Money
8.1
Breakfast didn’t meet expectations for the price.
Food and Beverage
8.1
Breakfast was good, but the service surrounding it had some issues.
Overall Experience
8.5
A mix of positive experiences overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:41

Property Description

Convenient Location
Belltower CSheLi Suites, nestled in Vigan, offers a prime location just a stone's throw away from Calle Crisologo and Bantay Bell Tower, making it the perfect base for exploring the city's historic sites.

Comfortable Accommodation
Guests can unwind in the cozy air-conditioned family rooms equipped with modern amenities such as a flat-screen TV, fridge, and complimentary toiletries, ensuring a comfortable stay for all.

Exceptional Service
With a 24-hour front desk and concierge service, Belltower CSheLi Suites goes above and beyond to cater to guests' needs, providing a hassle-free and memorable experience.

Book your stay at Belltower CSheLi Suites now for a delightful blend of convenience, comfort, and top-notch service.

Important information:

Kindly be informed that currently, our property is unable to accommodate same-day booking due to a skeletal workforce.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 70 reviews
Cleanliness: 6.6
Service: 7.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.5
K
krizell family_with_children at
8
2026-01-24 via Nuitee
M
Mylene extended_group ph
7
2026-01-21 via Nuitee
L
Leila family_with_children ph
9
Pros:

The staff are responsive and kind. And they are a PWD friendly hotel.

2026-01-20 via Nuitee
J
John solo_traveller us
8
Pros:

Thr breakfast

Cons:

TV did not work

2026-01-19 via Nuitee
J
jessie family_with_children ph
5
2025-12-27 via Nuitee
M
Mr R. McD. extended_group gb
6
OK price, far from Old town, & they have really stretched the description of the word, "Suite" !
Pros:

Stayed here one night on a motorcycle tour, with a bunch of mates. The place was a bit hard to find, as the GPS location is wrong, but after asking a few locals, we eventually found it.
There was ample and relatively safe parking for our 5 bikes although cars might struggle. The location is OK and fairly quiet.
However, the word "suites" conjures up images of large room with all the facilities of home. This is far from the truth, and in reality you get a tiny room with just a bed and a shower. No kettle, no hair dryer, no table & chairs .... all a bit misleading really.
Its a long walk from the "Old Town" of Bantay, so expect to have to hire some taxis if you wish to see that bit - which is worth it. There is a choice of food close by, including a "Shakey's" which serves all sorts, and has a English menu. But if you don't venture out, apart from eating, there is not much else around the hotel.
In summary it was an "OK" hotel, cleanish, and not too expensive. Fine for a night if a bed is all you need. But if you are travelling to visit the sights, you would be better off paying a bit more, and finding something in the older historical part of the city.

Cons:

They have really stretched the description of a "Suite" !

2025-12-03 via Nuitee
K
Kate Rina couple ph
10
Awesome
Pros:

Friendly staff

2025-11-03 via Nuitee
R
Renalyn extended_group ph
4
2025-11-02 via Nuitee
G
Greg couple us
8
Cons:

Elevator was out of order. I have a bad hip and the stairs were difficult

2025-10-19 via Nuitee
E
Errol Nikko solo_traveller ph
9
The location of the hotel is close to restaurants and a minute walk to the highway for transpo.
Pros:

The staff and the owner addressed my requests with a smile. They changed my towels and cleaned my room EVERYDAY!

Cons:

I availed a breakfast once, didnt quite live up to my expectations for 250 pesos around 4USD.

2025-09-19 via Nuitee
F
froz1973 family_with_children ae
8
Good location
Pros:

Location is good near to tourist spots staffs are friendly and accommodating beds are comfy breakfasts is good and arranged on time kudos Ms Wendy.....

Cons:

Pillow covers bit outdated(off white) our room have lots rugs on the edge of the wall and windows (I think it was used and kept due from previous rain and storms) dusty aircon vent....

2025-08-11 via Nuitee
V
Valdrez family_with_children ph
8
2025-08-07 via Nuitee
A
Anthony family_with_children ph
8
2025-07-22 via Nuitee
W
WorldTraveler solo_traveller de
4
Extremely rude staff
Pros:

The breakfast was good. The location is good, and bed was comfortable.

Cons:

The staff (especially the main female employee) was so rude, never experienced such rudeness at the hotel. 1st they say they offer an airport shuttle, but they never answered my email where I requested one. 2nd, on the second day, the lady was like "YOU STILL NEED TO PAY FOR YOUR BOOKING!" and I was like "yeah, no problem, just the guy from yesterday didn't know how the credit card machine works". She was acting like I was trying to cheat them out of paying or something. So I pay, and go do my day of tourism, but when I get back she says the payment didn't go through and again with such an attitude like I was trying to cheat them. I was suspicious though because my card usually alerts me if there is an issue. Anyway, so she makes me pay again, claims again it didn't work and is just so rude towards me - like it is my fault. I said, sorry I don't know what the issue is and she says "tomorrow then". I go to my room and she actually after an hour or so comes to my room, knocking and wanting all of my credit card info. We'll, turns out, BOTH payments went through and she just had no clue what she was doing, and because she doesn't know what she is doing she couldn't refund my card, but had to give me cash (which she rounded up in favor of her hotel). That woman was a nightmare-so just because of her do not recommend this place.

2025-07-10 via Nuitee
N
Normandie with friends us
8
Very good
2025-06-02 via Nuitee
E
Eduard family with young children ph
3
Poor
2025-04-03 via Nuitee
R
Ros family with young children ph
9
Superb
2025-02-19 via Nuitee
R
Ruthmae family with young children ph
8
Very good
2025-01-27 via Nuitee
E
Emmylou review category business travellers ph
8
Very good
2025-01-22 via Nuitee
E
Emmylou review category business travellers ph
8
Very good
2025-01-15 via Nuitee