Hotel Santana

Hotels
8.4 (67 reviews)
Lakeside Road , Pokhara , np

Free
Children allowed

Facilities

Offsite parking discounted rates available
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Currency exchange
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Well-maintained rooms
Cons:
Limited staff visibility
Lack of desk/workstation in rooms
Inconsistent internet connection

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
7
Service was generally appreciated, although some guests complained about limited visibility of staff.
Location
8.3
The hotel is well-located and offers easy access to key landmarks with a peaceful setting.
Room Quality
8.3
Rooms are well-maintained, comfortable, and equipped with necessary amenities.
Amenities
7.7
Satisfactory amenities provided, including a rooftop terrace and access to refill water bottles.
Value for Money
7.2
Mixed reviews about the value for money, with some guests finding it beneficial and others expecting more for the price point.
Food and Beverage
7.3
Breakfast and food options received positive feedback, although some guests desired more variety.
Overall Experience
7.6
Most guests had a positive overall experience at the hotel and appreciated the friendly and accommodating staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 21:05

Property Description

Luxurious Accommodation
Hotel Santana, nestled in Pokhara just 200m from Fewa Lake, offers a tranquil retreat with a restaurant, free parking, a bar, and a shared lounge. The rooms boast private bathrooms, ensuring a comfortable stay for guests.

Scenic Surroundings and Convenient Amenities
Surrounded by attractions like World Peace Pagoda and International Mountain Museum, guests can unwind in the garden or on the terrace. The shared kitchen, room service, and currency exchange add convenience to the stay.

Exciting Outdoor Activities
For adventure enthusiasts, the hotel offers bike and car hire to explore the popular cycling routes nearby. After a day of exploration, guests can indulge in a delicious American breakfast. Book your stay at Hotel Santana for a memorable experience.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 67 reviews
Cleanliness: 8
Service: 7
Location: 8.3
Room Quality: 8.3
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 7.6
Y
Yasuhiko solo_traveller np
8
Pros:

friendly

2026-02-08 via Nuitee
D
Daisy young couple gb
10
Amazing place, amazing people
Pros:

A perfect place to stay in lakeside Pokhara. The owners are very friendly and kind. We came back 3 times inbertween treks and they always let us keep our extra luggage safely with them and always kept a room available for our return. It’s quite and just off the main road so is peaceful and has a view of the lake on the roof terrace which is also a bonus!

2025-04-15 via Nuitee
K
Koshmic review category business travellers np
7
Good
2025-03-21 via Nuitee
S
Shane solo traveller gb
9
Great budget option for north lakeside.
Pros:

It's always a pleasure to stay at Santana when I'm in Pokhara. Surya, the owner, is very helpful and professional, and the place is very clean.

It's a great budget option in North Lakeside. It's a little away from the main road, so it's quieter at night than many options.

There's a rooftop terrace. You can fill water your water bottle in their kitchen too. The water is solar-heated but there is an option to ask the owner to turn on the geyser.

Bear in mind it's a budget option so don't expect a 5-star hotel, but all you'd expect/want from a budget option.

There is no food option, but you have no shortage of those around here.

The owner and his family and lovely and totally trustworthy. You can feel safe and looked after at Santana.

Cons:

Maybe a desk/workstation in the room would be nice, but that's asking a lot for this price. There is always the roof terrace and a place next to the office if you need to work at a table. The rear windows in my room need replacing I think and some of the beds are hard. The internet can be a little slow and even on and off depending on where you are in the guesthouse.

2025-03-15 via Nuitee
M
Manon young couple fr
6
Pleasant
Pros:

Good price
Well located

Cons:

Showers and toilets not clean
You barely see the staff

2025-02-17 via Nuitee
G
Grace solo traveller gb
8
Lovely rooms and always cleaned
Pros:

Lovely rooms, decent price, and experienced tours available. Overall a very good hotel in an excellent location. I only left because I found an apartment with 'low season deal' (access to a kitchen!).

2025-02-04 via Nuitee
D
Dhakal young couple np
7
Good
2025-01-14 via Nuitee
S
Sandip solo traveller in
7
Good
2025-01-07 via Nuitee
L
Luitel solo traveller np
10
Exceptional
2025-01-01 via Nuitee
W
Wei solo traveller us
7
Good
2024-12-31 via Nuitee
R
Rohan young couple np
4
Disappointing
2024-12-27 via Nuitee
K
Kiran solo traveller gb
2
Very poor
2024-12-23 via Nuitee
M
Martijn solo traveller np
8
Very good
2024-12-13 via Nuitee
E
Elienne solo traveller nl
10
Fantastic!
Pros:

The family of the hostel was incredible kind and helpful . Always a smile and wishing me a beautiful day. The room was clean and if I needed something they arranged it for me immediately. Very happy with the location, only a view minutes from the lakeside with all the restaurants.

Cons:

Nothing :)

2024-12-03 via Nuitee
M
Mb solo traveller fr
8
Good place for the price
Pros:

Good value for the price (I took a private room with common bathroom)
The owner is very nice
I booked a bus ticket back to Pokhara through him (company Newroad travels & tours) and everything went fine

2024-09-19 via Nuitee
Y
Yog-raj with friends np
7
Good
2024-09-15 via Nuitee
F
Farhad solo traveller az
10
Exceptional
Pros:

Nice room, comfortable bed, beautiful view from terrace on rooftop

2024-06-26 via Nuitee
S
Sitha young couple at
10
Best hotel so far!
Pros:

The perfect place to stay for a few days or longer! The rooms are comfortable, clean and very quiet! You can spend time on the roof terrace without having to consume anything. The owners will help you with everything you need. The lake, restaurants and shops are just a few meters away. Opposite is a small climbing garden. We came with our bikes and were able to store them safely here. It was the best hotel so far on our trip through Nepal. You can stay here very comfortably and beautifully for very reasonable prices! Thank you very much for everything!

2024-05-29 via Nuitee
E
Eva solo traveller ee
10
Exceptional
Pros:

This place became my home in Pokhara for almost 2 weeks. A simple and very affordable room, friendly and helpful family, plenty of privacy, excellent location. The room has a fan, shower has hot water. The terrace has nice views over the lake and there's a monastery that offers yoga classes just up the hill. One-two minute walk to several great breakfast places that offer healthy and organic food. The owner is happy to have a chat with you and can also arrange different activities and tickets for you, such as Annapurna cable car and bus tickets, very convenient! I am happy I stayed there.

Cons:

Sometimes the hot water can only be available during day time (happened once during my stay), and the WiFi is not very reliable. The restaurants nearby have good WiFi though if something has to be done.

2024-05-22 via Nuitee
V
Van solo traveller au
10
Highly recommended anyone to stay here! Also rock climbing gym is across the road which is great.
Pros:

Amazing staff. Family owned and operated. They are so welcoming and loving. Hot water and shower is great!

Room is perfect size and I personally love a harder bed which this place had so happy with that.

Easy to organise guides, cars etc.

Cons:

Not much to say! The place is great. There was a slight scent in my bathroom which I didn’t love but no real complaints.

2024-05-05 via Nuitee