CHÂTEAU: Upscale Suites in Bucharest's Historical Center!

Hotels
7.3 (167 reviews)
Strada Arcului 14A , Bucharest , ro

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Complimentary items on arrival
Cons:
Poor cleanliness
Unresponsive management

Categories

Cleanliness
5.26
Multiple complaints about unclean rooms and inadequate cleaning.
Service
8.23
General satisfaction with service, but noted delays in room issue response.
Location
8.77
Positive feedback on proximity to the center.
Room Quality
6.72
Issues with room cleanliness and comfort directly mentioned.
Amenities
7.75
Positive notes on available amenities, though some were criticized.
Value for Money
7.21
Mixed opinions regarding overall worth, considering the cleanliness issues.
Food and Beverage
7.26
Single mention of complimentary snacks, but no extensive reviews.
Overall Experience
7.23
Overall mixed reviews with significant issues impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:37

Property Description

Luxurious Suites in Historical Center:
Located in Bucharest's Sector 2 district, CHÂTEAU offers upscale suites near Revolution Square. Enjoy the convenience of a terrace and a washing machine during your stay.

Modern Amenities:
Experience comfort with air conditioning, flat-screen TVs, and fully equipped kitchens in every suite. The 24-hour front desk, shared kitchen, and free WiFi add to the convenience.

Prime Location:
Explore nearby attractions such as Bucharest National Theater TNB and Stavropoleos Church. With the city center just a short distance away, CHÂTEAU is the perfect base for your Bucharest adventures.

Ready to experience luxury and convenience in Bucharest? Book your stay at CHÂTEAU: Upscale Suites in Bucharest's Historical Center now!

Important information:

Guest are required to send a clear copy of their photo ID before their check in date.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for 25 lei per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 167 reviews
Cleanliness: 5.26
Service: 8.23
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 7.23
C
Comi family_with_children it
8
Pros:

la stanza è molto comoda

Cons:

pochi servizi al cliente

2026-04-06 via Nuitee
P
Paul couple de
4
Pros:

Nimica

Cons:

Parkplatz inbegriffen inseamna Parcare inclusa.Nu a fost cazul....I am trimis propietarului o captura de ecran cum a fost descrierea cand am rezervat si el mi a trimis alta in care scria ca este pe strada....inclusiv la Booking.com am trimis si astept returnarea banilor pt ca eu am plecat dupa 30 de min de discutii cu propietarul si cu Booking....
Si in plus "Suita" din prezentare era decat o camera simpla....care as fi acceptato pana la urma daca aveam si parcare.Si in plus pe hol mirosea cand am ajuns puternic a mancare gatita.....

2026-04-06 via Nuitee
I
Ioan solo_traveller ca
4
An okay place but poor customer service
Pros:

Location is very central and the place itself is okay although a but rundown (in need of a paint job)

Cons:

I have had a bad experiențe: there was no heating upon arrival for hours on end untill I had to leave and book another place:( The property said that it was beyond their control (gas failure) but they will fix it. However it was getting late and outside was full blown winter (-10 degrees). Getting a refund was a nightmare with the property making all attempts to avoid that:( So “customer service” was a solid no go:)

2026-04-05 via Nuitee
S
Stein solo_traveller es
1
2026-03-28 via Nuitee
A
Attila family_with_children ro
8
2026-03-25 via Nuitee
H
Huk couple ua
9
2026-03-09 via Nuitee
H
Huk couple ua
9
2026-03-09 via Nuitee
M
Martin couple ro
10
2026-03-08 via Nuitee
A
Adrian couple ro
9
2026-03-07 via Nuitee
R
Rosen couple bg
1
Не ми хареса
Pros:

Нищо не ми хареса

Cons:

Нямаше парно място и рецепция,беше мръсно

2026-02-23 via Nuitee
L
Lucian solo_traveller ro
9
2026-02-12 via Nuitee
D
Denys couple ro
6
Я его никому не порекомендую!!!
Pros:

Рядом с центром города

Cons:

Темная парадная, ключи в разных местах, постельное белье не чистое, такое впечатление что оно не менялось, нет масленого холодильника, номер был прокуренный. Кровать сломана!!

2026-01-20 via Nuitee
D
Daniel solo_traveller us
8
Clean spacious rooms in a quiet neighborhood.
Pros:

Clean spacious rooms in a nice neighborhood with plenty of restaurants around and a supermarket three block away. The neighborhood is quiet. The hosts were particularly helpful in assisting me in retrieving something I left behind. Thank you!

Cons:

No complaints, but would recommend an dish rack for air drying dishes.

2026-01-19 via Nuitee
J
Jordi solo_traveller es
9
2026-01-19 via Nuitee
S
Smith couple au
8
Pros:

Location, quiet, facilities, comfortable

Cons:

Bit difficult checking in, ironing board cheap and nasty

2026-01-15 via Nuitee
R
Romulus solo_traveller br
10
2026-01-08 via Nuitee
M
Martyn solo_traveller gb
8
2026-01-06 via Nuitee
B
Benedetta couple it
1
Pros:

L’unico e solo lato positivo é che é a 15 minuti a piedi dal centro

Cons:

Non siamo soliti fare recensioni negative ma in questo caso é di dovere per i futuri clienti.
In apparenza pulita ma in realtà era sporca. Gli asciugamani che ci sono stati dati avevano delle macchie marroni, tende sporche, ci sono stati dati quattro cuscini due senza federe e due sporchi con delle macchie nere. Asciugacapelli/phon non funzionante, messo in presa emetteva fumo ed odore di bruciato. La doccia si allagava. Informazioni non molto chiare su come accedere alla struttura, ci siamo fatti aiutare da altri clienti dello “chateaux” che anch’essi il giorno precedente avevano avuto il nostro stesso problema. Abbiamo dormito una notte qui ma sopra le coperte perché il letto era sporco, per 72€ a notte ci si può aspettare di meglio. Consiglio di prestare attenzione alla pulizia e alla sicurezza del cliente vista anche la problematica del asciugacapelli.

2026-01-04 via Nuitee
J
Jessica couple it
3
Cons:

La completa assenza di assistenza

2025-12-17 via Nuitee
P
Pamela couple it
1
Pessimo!!!
Cons:

La stanza era molto sporca, abbiamo dovuto chiedere che ci venissero cambiate le lenzuola in quanto piene di peli, e evidentemente sporco, servizio per niente tempestivo. Asciugamani idem, per fortuna avevamo le nostre. In bagno ci siamo ritrovati anche qualche scarafaggio. Esperienza davvero deludente. Assolutamente sconsigliato!!!

2025-12-15 via Nuitee