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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Shared kitchen
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Stand-up comedy
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Supervised childcare/activities
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Scuba diving on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Snow sports gear
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Serviced Suites
HOtello guest suites in Jounieh provide a lavish stay with fully furnished suites and a cozy on-site bar. Enjoy the convenience of free WiFi and complimentary private parking during your stay.
Modern Amenities
Indulge in the comfort of separate living rooms, flat-screen TVs, kitchenettes with mini-bars, and private bathrooms with complimentary toiletries. Take advantage of the laundry services and start your day with a delicious breakfast at the Lobby restaurant.
Convenient Location
Located minutes away from the beach, restaurants, and Casino du Liban, HOtello guest suites offer easy access to popular attractions. Don't miss the chance to visit Our Lady of Harissa just 1.5 km away, with the airport a convenient 22 km from the property.
Book your stay at HOtello guest suites for a memorable and relaxing experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
I was greeted by Stephanie and had contact prior to my arrival via WhatsApp, check-in was very straight forward and I was directed up to my suite on the fourth floor.
Well proportioned, well appointed and a very good size with views of the sea and mountains and a nice balcony to watch the day pass whilst taking tea or coffee.
The bedroom was en-suite with a very large and comfortable bed at the rear with a nice living room to the front with small kitchen and prep area with replenished bottled water each day.
The staff were both incredibly helpful and polite with any issue or concern being resolved almost immediately, when raised.
Breakfast was delivered each morning to my room and I found the food both incredible and varied as each day was different during my week long stay.
HOtello is well located, with easy access to the freeway or just a fifteen minute walk to The Old Souk in Jounieh with many cafes, restaurants and shops to peruse during the day.
The mountains and villages I explored on foot and the scenery was stunning and the locals friendly and welcoming.
All in all I loved my stay at HOtello and thank you to Stephanie and all of her staff
for their kindness and hospitality.
Nothing
The hotel staff was very friendly with me at all times, the room is comfortable and pleasant, I recommend 🥰
My stay at this hotel was truly exceptional from start to finish. Everything was well organized, clean, and thoughtfully managed. The room was not only comfortable but also beautifully maintained, offering all the comfort and relaxation I needed. The staff went above and beyond to make me feel welcomed and cared for — always smiling, helpful, and professional.
I would like to give a special thanks to the manager, Stephany, whose warmth, attention to detail, and personal touch made all the difference. She made sure everything ran smoothly and checked in with such sincerity — it left a lasting impression.
The location was perfect, the atmosphere was peaceful, and the service was top-notch. It truly felt like a home away from home. I highly recommend this place to anyone looking for comfort, quality, and outstanding hospitality. I’ll definitely be coming back!"*
كلو تمام
Everything was very good :) Thank you
Service basique, place de parking disponible.
Personnel non formé et service d'accueil de mauvaise qualité., payement uniquement au check in. C'est comme ça ou sinon vous pouvez aller voir ailleurs selon la gérante. Quand je suis arrivé ils m'ont dit que le petit déj n'est pas inclus alors que cela était clairement mentionné comme inclus sur Booking et dans la réservation. Je ne recommande pas pour une famille cherchant du confort et un accueil de qualité. Ils n'ont pas de restaurant ou un espace réservé pour la restauration,ils ramènent le petit déj uniquement à la chambre.
Quiet and peaceful
Hide location
Nothing
INCREDIBLY RUDE AND UNPROFESSIONAL OWNER, SHE LITERALLY KICKED US OUT!! YELLED AT ME AND MY WIFE!!!
AC WASN'T WORKING PROPERLY ALTHOUGH IT WAS AT MAXIMUM
FILTHY SHEETS, WE DIDN'T NEED THEM AFTER ALL SINCE IT WAS HELL HOT.
FILTHY BATHROOM, EVEN LEFT A USED SOAP
POOR SOUNDPROOFING
BREAKFAST WASNT SERVED, ALTHOUGH ASKED BEFORE 10:00AM
ALL THIS WASN'T HANDLED PROPERLY WITH VERY LITTLE TO NOTHING WILLINGNESS TO HELP.
WORST HOTEL EXPERIENCE EVER. RUN AWAY!!!
The location
The AC not good, need to be always on so the room will be cold. There was breakfast in the booking but nothing came.
The....
The place is highly overrated and overpriced,
The tv set was not working, a guest from the hotel came and fixed it, there were no POS machines to accept credit cards, the breakfast was horrible, consisted of 2 cheese croissants, one cucumber and some olives for 2 persons there were no signs to tell the way even with google maps it took us an hour to arrive...
It is very clean! The bed is huge and comfortable
We loved everything!
I highly recommend HOtello guest suites for its cozy rooms, friendly staff, serene atmosphere and customer service.
it’s clean, staff members are super nice & the bed is comfortable!
nothing its perfect.
Stephanie, is the Best
In the East & the West
Everything was great , price, location, members
Everything was perfect ,don't have any complaint.
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