Casa Giallo Managed By Dedeman

Hotels
Dedeman Hotels
9.2 (48 reviews)
Mahmudiye Mahallesi Ceylan 1 Sokak No:18 , Sapanca , tr

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Cons:
No hot water
Manager's poor customer service

Categories

Cleanliness
8.59
The cleanliness was average as the stay was impacted by cold water access.
Service
9.56
The staff was generally helpful, but the manager's response to complaints was disappointing.
Location
9.6
The hotel is in a quiet location surrounded by woodlands.
Room Quality
9.55
Rooms are spacious and beds are comfortable.
Amenities
9.08
Amenities were adequate, though not fully enjoyable during winter.
Value for Money
8.54
Overall, the hotel felt overpriced considering the issues experienced.
Food and Beverage
9.59
Breakfast was waived by the manager, adding a positive note to the service.
Overall Experience
9.06
Despite some issues, the experience had several positives but left room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:36

Property Description

Luxurious Accommodation
Casa Giallo, nestled in Sapanca, offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathroom. Some rooms even boast balconies with pool views, ensuring a comfortable stay for all guests.

Dining and Leisure
Indulge in a culinary journey at the on-site restaurant serving delectable international cuisine or unwind with a refreshing drink at the hotel bar. For recreation, guests can enjoy a game of table tennis or darts, perfect for some leisurely fun during your stay.

Convenient Facilities
With a seasonal outdoor swimming pool, garden, and terrace, Casa Giallo provides the ideal setting for relaxation. Additionally, benefit from free private parking, room service, and a 24-hour front desk for a hassle-free experience.

Book your stay at Casa Giallo now for a memorable getaway in Sapanca!

Important information:

Swimming pool: Closed from Mon, Jan 5, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.2
Based on 48 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 9.59
Overall Experience: 9.06
Z
Zainab couple sa
10
Cons:

1

2025-12-30 via Nuitee
Y
Yousef couple kw
9
Recommended
Pros:

The staff was very helpful.. the owner helped and recommended great places for shopping and food.. the hotel style was great

2025-12-04 via Nuitee
N
Nour Aldeen couple ae
10
2025-12-02 via Nuitee
J
John couple au
3
No hot water after a long day.
Pros:

Quiet location surrounded by woodlands. The rooms are spacious and the beds comfortable.

Cons:

After aa long day travel from Antalya we attempted to have a shower late in the evening before heading to bed. The water was cold on a chilly evening so we had to make do with a wet wash cloth, leading to an uncomfortable sleep after such a long day. When complaining to the manager, rather than an apology, I was admonished for not contacting reception (at midnight) about the problem. I pointed out there was no one at the desk when we passed by that evening after returning from dinner. The shower was working next day, but only handheld in a bathtub. The manager claimed that some people prefer this. We were not informed on booking and would have preferred a shower head of course.

To be fair, the manager waived the cost of breakfast the next morning and offered a late checkout. I was left dissatisfied with our stay and felt the hotel was overpriced given the pool and grounds were of not much use on a wintry day.

2025-10-13 via Nuitee
V
Verified traveler
6
MC
Pros:

Kafa dinlemek için güzel be şirin bir yer. Sanıyorum yan tarafta düğün salonu veya eğlence amaçlı bir yer var. Akşam 8 den 11 e kadar Ankaralı namıktan tutun demet Akalın’a kadar baya gürültülü bir şekilde ses geldi. Bize mi denk geldi her gün mü öyle bilemiyorum.

2025-08-03 via Nuitee
N
NEMER extended_group sa
7
2025-07-11 via Nuitee
özgür çağla couple tr
9
2025-07-06 via Nuitee
D
Daglar young couple tr
8
It was very good.
Cons:

There is no shower cabin in the bathroom, only bathtub.

2025-06-02 via Nuitee
I
I'shaq with friends sa
10
Exceptional
Pros:

Everything

Cons:

Nothing

2025-05-17 via Nuitee
O
Omar young couple gb
10
A perfect getaway destination.
Pros:

Such beautiful Hotel in the foothills of Spanca. A beautiful hotel, exceptionally clean, with all facilities, except Sauna and Steam rooms. But we did not go for a Spa retreat. We wanted to get out of Istanbul for a small trip. Parking facilities onsite. Excellent pool, and superb green areas. Ping Pong table, chess board, backgammon board all available outside for playing.
Our room was perfect, great bathroom and lovely bathroom products. fridge and an expresso machine in our room, with also a selection of teas.
Super comfortable bed, so comfortable, I did not want to leave it.

All in all, a perfect getaway destination.

2025-04-28 via Nuitee
M
Mohamed young couple ae
10
Our stay in this hotel will be rememberable, garden, swimming pool, building itself was amazing.
Pros:

The location of the hotel was amazing, very quit area and good for relaxation.
The room was large and the view through the windows were so relaxing.
The swimming pool and the surrounded garden was fantastic
The Breakfast was good but not that much varieties to choose, but in general was very good.
All Staff were very polite and helpful.

Cons:

Nothing

2025-04-22 via Nuitee
C
Cenk
10
Pros:

Kafa dinleme , konfor , temizlik , ambiyans çok başarılı . Tavsiye ederim

2025-01-29 via Nuitee
B
Bülent
10
Sessizlik ve kalite.
Pros:

Sessizliği, temizliği, kahvaltısı, odalarda kullanılan tüm malzemelerin kalitesi, mimarisi mükemmel.

2025-01-19 via Nuitee
O
Ozer young couple nl
10
Exceptional
2025-01-03 via Nuitee
Y
YUSUF EMRE
10
Pros:

Harikaydi. Tesekkurler

2024-12-22 via Nuitee
V
Verified traveler
10
Sapanca'da başka bir yer aramaya gerek yok
Pros:

Otele girişten çıkışa kadar her aşamada mükemmeliği görüyorsunuz. Resepsiyon hizmetlerinde hiç bir sorun yaşamadan odaya yerleştik. Otelin her köşesine bir profesyonel eli değmiş. Temizlik, eşya kalitesi, çalışanların davranışları mükemmeldi. Otelde yemek hizmeti almayı seçmedik çünkü etrafı gezmek istedik. Isıtmalı havuzu kışın da kullanabilmek ayrıcalıklıydı. Şehir merkezine yakınken bir o kadar da doğanın içinde olup zihninizi ve bedeninizi dinlendirebiliyorsunuz.

2024-12-16 via Nuitee
E
Elif young couple tr
8
Very good
2024-12-09 via Nuitee
Y
Youssef young couple ma
8
Very good
2024-12-03 via Nuitee
C
Cem
10
*****
Pros:

Hizmet kalitesi, sundugu konfor, lokasyon ile memnun kaldigimiz bir tesis. Dusunmenize bile gerek yok, Kesinlikle pisman olmayacaksiniz.

2024-11-25 via Nuitee
A
Alzahrani family with young children sa
10
Relaxing
Pros:

Fakharaldeen was so much helpful

2024-11-14 via Nuitee