Hotel Aakash Ganga

Hotels
5.8 (75 reviews)
B-3/209, SHIVALA, BHELUPURA, VARANASI-221001 NEAR CHET SINGH GHAT , Varanasi , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Fire extinguishers
CCTV outside property
24-hour security
Television in common areas
See all facilities

Review Highlights

Pros:
Dirty rooms
The rooms were excellent and very clean
Great location
Cons:
Poor service
High costs
Unclean bathrooms and bed sheets

Categories

Cleanliness
4.8
Several guests complained about the cleanliness of the rooms, citing issues with dirtiness and unkempt conditions.
Service
4.3
Negative reviews highlighted poor customer service, lack of assistance, and unprofessional behavior from staff.
Location
4.2
Feedback mentioned that the hotel is very far from key attractions, staff communication was challenging, and cleanliness issues were noted.
Room Quality
4.8
Guests reported dirty rooms, unclean bathrooms, and poor quality of bed sheets, impacting their overall comfort.
Amenities
4
Reviews emphasized the lack of value for money due to the high price, subpar room quality, and unsatisfactory service and amenities.
Value for Money
2.8
Guests felt that the hotel did not offer good value for the price paid, referencing high costs, poor room quality, and inadequate services.
Food and Beverage
5.5
Mixed reviews about breakfast and restaurant services, with some guests praising the food quality and others noting limited variety.
Overall Experience
1.2
Numerous negative experiences reported, including canceled reservations without notice, unprofessional staff behavior, and overall dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:33

Property Description

Breathtaking Views of Varanasi Ghats
Hotel Aakash Ganga, nestled in the heart of Varanasi, offers stunning views of the iconic Ghats. With its prime location near Assi Ghat, Harishchandra Ghat, and Kedar Ghat, guests can immerse themselves in the spiritual essence of the city.

Comfort and Convenience
This hotel provides a seamless stay experience with family rooms, a terrace, 24-hour front desk, airport transfers, and room service. The rooms are equipped with essential amenities including free WiFi, a desk, and private bathrooms. Some units even feature balconies for a touch of luxury.

Culinary Delights
Guests can relish delicious Indian cuisine at the on-site restaurant, with a special vegetarian menu available on request. The perfect way to end a day full of exploration in Varanasi.

Book your stay at Hotel Aakash Ganga for an unforgettable experience in Varanasi!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.8
Based on 75 reviews
Cleanliness: 4.8
Service: 4.3
Location: 4.2
Room Quality: 4.8
Amenities: 4
Value for Money: 2.8
Food and Beverage: 5.5
Overall Experience: 1.2
D
Debasruti family_with_children in
8
2025-10-03 via Nuitee
P
Piyush family with young children in
1
Bad
2025-04-06 via Nuitee
S
S review category business travellers in
1
Bad
2025-03-20 via Nuitee
R
Ravindran young couple in
5
Passable
2025-03-19 via Nuitee
P
Palak young couple in
8
Very good
2025-03-10 via Nuitee
S
Sushmita family with young children in
1
Bad
Pros:

Very bad property rooms r awefull nt like in the pic photo shopped in reality

2025-03-05 via Nuitee
T
Tab solo traveller us
10
Exceptional
2025-03-02 via Nuitee
S
Shekhar young couple in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-02-27 via Nuitee
E
Emanuele solo traveller in
8
Very good
Pros:

The hotel was good, the room was enough clean considering the location.

Cons:

Improve cleaning

2025-02-24 via Nuitee
R
Rajesh young couple in
8
Very good
Pros:

No breakfast there

Cons:

The property did not provide any bill for accomodation eventhough they collected the amount with GST
They told it could be provided by Booking.com which is false statement

2025-02-18 via Nuitee
S
Sónia solo traveller in
4
Very far from the ghats, staff barely speak English nor show eagerness to help, room dirty, bathroom and bed sheets. No
Pros:

Dirty

Cons:

No value for 2000Inr per room. Extremely expensive, poor quality room and service.

2025-02-16 via Nuitee
V
Vijay group in
1
1-Star Review: Worst Experience – Reservation Canceled Without Notice! I had a terrible experience with this hotel. I b
Pros:

Nothing

Cons:

1-Star Review: Worst Experience – Reservation Canceled Without Notice!

I had a terrible experience with this hotel. I booked my stay well in advance, only to arrive and find out that my reservation had been canceled without any notification! No email, no call—nothing. After a long journey, I was left stranded with no accommodation, and the staff offered no real assistance or apology. Completely unprofessional and unacceptable. Avoid this place if you don’t want to risk being left without a room at the last minute!

2025-02-12 via Nuitee
U
Una with friends ie
10
Great place
Pros:

The rooms were excellent and very clean. The location is great. I highly recommend this place.

2025-02-07 via Nuitee
L
Liza solo traveller ru
9
Superb
2024-12-05 via Nuitee
S
Stevenhendrickx family with young children be
1
Terrible!!
Pros:

Our stay at Hotel Aakash Ganga was very bad.

Rooms are not as shown in pictures on Booking.com site.

The bathroom had no sink. There was a sink at the terrace, but there was no running water.
Bathroom itself was very old and used, really needs renovation (see pictures)

Room had an extra door, which could not be locked. This door could be reached by anyone. The lever of this door could not be shoved for locking, there was a hole in the wall.(see picuteres)

Blankets offered for covering at night were dusty. Beds have very hard mattresses.

Shower with cold water. After our request to make hot water available, a problem with the water heater occured (heater installed in hallway next to the room). While using the hot water in the shower, all dirty and dusty water came running out of the heater. All dirt arrived in the bathroom, which was connected to the hallway by a hole in the wall. (see pictures)

This hotel should be shut down, or needs to be renovated. The amount of money asked for the hotelroom is inappropriately high.

After one night we left. We asked for a refund of our money (we had to pay the total amount for 3 nights in advance), they first refused. They said we could not check out without contacting Booking.com and ask them a refund. After having contact with a very helpfull employee of Booking.com, they admitted to let us go and refunded the money for the two other nights that were booked.

2024-09-20 via Nuitee
J
James young couple gb
4
Great staff - very below average hotel
Pros:

The staff were great

Cons:

Location & photos are not as advertised
The rooms not clean

2024-03-13 via Nuitee
D
Dk solo traveller in
1
Not worth
Pros:

Nothing

Cons:

As showing photos in google is wrong as aspected

2024-02-28 via Nuitee
S
Shobana family with young children in
9
Memorable
Pros:

We had agood stay n we were looked after well

Cons:

The approach was not great

2024-02-18 via Nuitee
D
Denis young couple kz
9
Superb
2024-02-17 via Nuitee
P
Priyanka group in
7
Good
2024-02-11 via Nuitee