فندق بلاديوم Palladium Hotel

Hotels
8.2 (89 reviews)
Prince Mohammed Bin Abdulaziz Street غرف داخلية غرف مطلة سويت جناح جناح ملكي , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Easy access to restaurant
Calm and clean environment
Good price
Nice location near food
Cons:
Far from masjidul nabawi
Poor service and unclean rooms
Limited room size and facilities
Issues with check-in procedures

Categories

Cleanliness
7.84
Guests noted that the rooms were not cleaned properly, contributing to negative sentiments.
Service
6.81
Unresponsive staff and issues with check-in were highlighted as major complaints.
Location
8.35
Some reviews noted it was far from masjidul nabawi, impacting the experience.
Room Quality
7.8
The room size and limited facilities were noted as downsides, but it was also mentioned that rooms are clean.
Amenities
8.83
Positives included small kitchen facilities, though transportation options were lacking.
Value for Money
8.79
Overall good pricing noted, though service issues impacted perceived value.
Food and Beverage
8.84
Location near food, but specific food services were not reviewed.
Overall Experience
8.31
Mixed feelings due to service issues diminished the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:19

Property Description

Modern Accommodations
Enjoy comfortable rooms with modern amenities including flat-screen TVs, air conditioning, and free WiFi.

Convenient Location
Close to popular attractions such as Al-Masjid an-Nabawi and Jabal Ahad Garden Park for a memorable stay.

Exceptional Service
Our 24-hour front desk staff are fluent in Arabic and English, ready to assist you during your stay.

Book your stay at فندق بلاديوم Palladium Hotel now and experience luxury and convenience in Al Madinah.

Check-in and check-out hours:
Check-out: 03:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 89 reviews
Cleanliness: 7.84
Service: 6.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
محمد • couple • sa
10
2026-03-21 • via Nuitee
عمر بن محمد • couple • sa
10
2026-03-12 • via Nuitee
U
Ul Hassan • couple • sa
9
2026-03-11 • via Nuitee
B
Badri • couple • sa
10
Pros:

One of the best hotels in Madinah

Cons:

Nothing

2026-03-08 • via Nuitee
فارس • couple • sa
10
2026-03-02 • via Nuitee
W
watheeq • solo_traveller • ye
5
2026-03-02 • via Nuitee
T
Turki • couple • sa
9
جميلة جدا
2026-01-20 • via Nuitee
M
Mehdi • solo_traveller • ch
5
2026-01-17 • via Nuitee
S
Sumara • couple • in
10
2026-01-16 • via Nuitee
M
Muhammad Salama • couple • eg
1
Very bad booking ever
Pros:

Nothing.

Cons:

Firstly, I had reserved a royal suite, as it was presented on the booking application. Upon my arrival, I discovered that the room provided was a standard one. I expressed my dissatisfaction, and the customer service representative offered an explanation, noting that this was not the first instance of a guest raising this particular concern.

I discussed the matter with customer service, and I was informed that it is the owner's policy to display the royal room on the booking application, but guests who book it are typically assigned a standard room. Additionally, I found that the bedroom was not clean, and the floor was rather dirty.

Secondly, the booking application indicated that the distance between the hotel and downtown was 2 miles. However, I found the actual distance to be more than 8 kilometers, which is significantly different from what was stated on the booking application.

2026-01-06 • via Nuitee
A
Ali • couple • tr
7
2026-01-05 • via Nuitee
A
Alnakib • couple • eg
10
2025-12-30 • via Nuitee
N
Noufal • couple • kw
8
Good
Pros:

Easy access to restaurant

Cons:

So far from masjidul nabawi.

2025-12-29 • via Nuitee
A
ATHEER • family_with_children • sa
5
2025-12-28 • via Nuitee
K
Kamel • couple • fr
1
Pros:

Pas grand chose

Cons:

Douche froide avec inondation

2025-12-26 • via Nuitee
E
Eihab Smadi • solo_traveller • jo
9
2025-12-22 • via Nuitee
S
Shady • extended_group • eg
9
It was good
Pros:

Calm and clean

Cons:

Room size and facilities is limited

2025-12-21 • via Nuitee
A
ashraf • couple • sa
7
Good Price , clean and nice location near food and clothes
Pros:

Location and the small kitchen

Cons:

There is no shuttle bus nor general bus to haram
Only taxi

2025-12-21 • via Nuitee
A
Alansary • solo_traveller • eg
7
2025-12-17 • via Nuitee
K
Kashif • couple • sa
8
2025-12-09 • via Nuitee