Hotel Grand

Hotels
9 (465 reviews)
Subotička 3 , Banja Luka , ba

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern facilities
Spacious rooms
Delicious breakfast
Cons:
Noise from outside traffic
Issues with room heating
Inadequate breakfast options

Categories

Cleanliness
8.59
Generally mentioned as clean, but some concerns about mold and cleanliness in certain areas.
Service
10
Consistently noted as friendly and helpful, positively received by guests.
Location
8.56
Noted issues with noise due to proximity to transit.
Room Quality
8.6
Spacious and well-furnished, but concerns about heating and dampness.
Amenities
9.05
Facilities such as breakfast and spa noted positively, but some room for improvement.
Value for Money
9.58
Overall perceived as a good value for the experience provided.
Food and Beverage
8.04
Breakfast received mixed reviews; some noted it was inadequate or not warm.
Overall Experience
9.59
Overall positive experiences reported with some concerns that were acknowledged by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with LCD TVs, underfloor heating, and the option of a private balcony. Whether you prefer a relaxing bath or a refreshing shower, each room is equipped with a modern bathroom for your convenience.

Convenient Amenities
Enjoy free Wi-Fi throughout the property, free private parking, and the convenience of a car rental and shuttle service. Relax by the indoor swimming pool or challenge yourself on the nearby tennis courts. The hotel's serene surroundings offer the perfect escape for your getaway.

Ideal Location
Located in a quiet area of Banja Luka, Hotel Grand is just a short distance from the city's attractions, including the Old Town and exciting rafting excursions on the Vrbas River. With easy access to transportation options, including a nearby bus stop and shuttle service, exploring the city is a breeze. Book your stay at Hotel Grand for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for € 16 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 465 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 9.58
Food and Beverage: 8.04
Overall Experience: 9.59
B
Barbara • solo_traveller • si
10
Pros:

Beautiful hotel, very comfortable and clean. The staff was very nice and helpful, they even offered a discount because the hot tub did not work properly. The breakfast was superb. Highly recomment the stay!

2026-05-07 • via Nuitee
A
Alexander • family_with_children • si
10
Bilo je kratko in sladko.
Pros:

Dober samopostrezen zajtrk, veliko parkirišče.

2026-05-05 • via Nuitee
A
ABDULAZIZ • solo_traveller • gb
6
Modern and clean hotel, but let down by lack of air conditioning and poor noise control.
Pros:

I liked that the hotel is modern, clean, and well-maintained. The check-in process was smooth, and the room was spotless and well-equipped with amenities such as a kettle, tea, coffee, toiletries, and a smart TV. Free parking was also a plus. The gym, although basic, was useful for a simple workout.

Cons:

The biggest issue was the lack of usable air conditioning despite it being advertised. The room became uncomfortably hot during the day, and reception was unable to help as it is centrally controlled. This felt misleading. Additionally, there was very loud music on Saturday night from the ground floor which made it difficult to sleep, and with no reception available after 9 pm, there was no way to address it. The breakfast was also inconsistent, with noticeably less variety on the second day.

2026-05-04 • via Nuitee
I
Irhad • solo_traveller • ba
10
Pros:

If it is not important to stay in a centre, this hotel has excellent location. It is very close to a main road and it is very easy to find it, but at the same time it is in a quiet surrounding. Very good breakfast, clean and comfortable room. The room looks new.

Cons:

Keep in mind that it is too far to go by foot to a city centre.

2026-05-04 • via Nuitee
L
Lucija • solo_traveller • hr
10
Pros:

Sve ...
Ljubazno osoblje,sobe čiste dobijes sve sto ti treba .
Dorucak odlican.
I definitivno vracamo se ponovo .❤️

Cons:

Nemam zamjerku!
Samo pohvale ❤️🍀

2026-05-03 • via Nuitee
E
Emir • family_with_children • ba
10
Pros:

Jako dobar hotel, čist, osoblje uljudno, besplatan parking na kojem uvijek ima mjesta, jako prostran, sobe uredne, kreveti udobni

2026-05-03 • via Nuitee
J
Jasminka • solo_traveller • ba
10
2026-05-03 • via Nuitee
J
Jasminka • couple • de
10
2026-05-03 • via Nuitee
T
Tilen • couple • si
10
2026-05-03 • via Nuitee
D
Dragan • couple • de
10
Pros:

Sve je super nema zamjerki

2026-05-02 • via Nuitee
G
gabrijela • family_with_children • si
10
Udobno bivanje
Pros:

Čista soba, udobna postelja, prostorna kopalnica. Parkirišče.

2026-05-02 • via Nuitee
S
Sušnik • solo_traveller • si
10
Pros:

Pohvale osebju, ker smo pri prijavi pozabili označiti starost otrok. So nas 1 dan pred prihod opozorili, da naj preverimo pri bookingu, da nam lahko znižajo ceno. In potem so nam v hotelu zelo ugodno pripravili ponudbo. Tako, da vse pohvale osebju. Celoten hotel lepo urejen, vse čisto.

2026-04-29 • via Nuitee
B
Boštjan • solo_traveller • si
10
2026-04-28 • via Nuitee
M
Mojca • solo_traveller • si
10
2026-04-28 • via Nuitee
K
Kasim • solo_traveller • ba
10
Pros:

Velika soba moderno uredjena, odlican dorucak, ljubazno osoblje, dobra lokacija, veliki parking, odlican restoran u sklopu hotela

Cons:

Nothing

2026-04-28 • via Nuitee
M
Marko • family_with_children • si
8
2026-04-27 • via Nuitee
A
Alem Sa. • solo_traveller • ba
10
2026-04-26 • via Nuitee
M
Milan • solo_traveller • rs
10
2026-04-22 • via Nuitee
D
DNR Leskovac • family_with_children • rs
10
2026-04-22 • via Nuitee
Šejla • couple • ba
8
Pros:

Hotel je ostavio pozitivan utisak. Osoblje je ljubazno i profesionalno, od recepcionara na prijemu do konobara u restoranu.
Soba je bila udobna, čista i dobro opremljena, što je dodatno doprinijelo opuštanju. Posebno bih izdvojila hidromasažnu kadu, koja je bila odlična i pravi dodatak za potpuni užitak.

Vrlo prijatno iskustvo i hotel za svaku preporuku.

2026-04-20 • via Nuitee