appart hotel puerto marino

Hotels
7.3 (23 reviews)
al hoceima 26 , Al Hoceïma , ma

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Misleading photos

Categories

Cleanliness
4.78
Multiple reviews mentioned issues such as unclean rooms, mold, and dirty towels.
Service
9.25
The staff was frequently described as very friendly and accommodating.
Location
8.79
Guests appreciated the location, though some mentioned discrepancies with photo representations.
Room Quality
5.24
Negative feedback on room quality due to poor conditions and mismatched expectations.
Amenities
7.77
Basic amenities available, but some issues noted with room facilities.
Value for Money
7.73
Mixed feelings, some found it a good deal while others felt misled by marketing.
Food and Beverage
6.78
Limited breakfast offerings led to dissatisfaction among guests.
Overall Experience
8.05
Overall, a mix of good service overshadowed by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:13

Property Description

Stunning Views
Enjoy breathtaking lake, sea, and mountain views from your balcony at Appart Hotel Puerto Marino.

Modern Amenities
Relax in air-conditioned units equipped with a coffee machine, oven, and flat-screen TV. Stay connected with free WiFi and feel secure with a safety deposit box.

Convenient Services
Benefit from a 24-hour front desk, on-site parking, and a coffee shop within the hotel premises.

Experience comfort and convenience at Appart Hotel Puerto Marino. Book your stay now to enjoy a perfect blend of luxury and relaxation.

Check-in and check-out hours:
Check-out: 01:30 PM

Location

Guest Reviews

7.3
Based on 23 reviews
Cleanliness: 4.78
Service: 9.25
Location: 8.79
Room Quality: 5.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 8.05
M
Máximo extended_group es
9
Espectacular
Pros:

Todo correcto

Cons:

-

2026-01-19 via Nuitee
S
Soukayna solo_traveller ma
10
Pros:

J'ai passé un séjour exceptionnel dans cet hôtel ! Le personnel était très accueillant et serviable, les chambres étaient propres et confortables, et la vue était magnifique. Je recommande vivement cet établissement pour son excellent rapport qualité-prix.

Je reviendrai certainement

2025-09-08 via Nuitee
I
Ismail couple nl
10
2025-09-01 via Nuitee
K
khalid extended_group fr
2
Établissement à éviter !!!
Pros:

L'emplacement

Cons:

Les photos ne correspondent pas à la réalité !!! Attention à ne pas tomber dans le piège...le propriétaire envoie la responsabilité à Booking !!!
Chambre insalubre, de la moisissure dans la SDB, corrosion dans le frigo, meubles ont beaucoup vécu.

2025-08-30 via Nuitee
A
Amakrane couple be
1
Lamentable
Pros:

Rien, arnaque de premier degré, serviettes ne sont pas propres, la chambre avait une odeur égouts, les draps très salles, la salle de bain très sale, petits déjeuner (un œuf et un café)

Cons:

Rien, arnaque de premier degré, serviettes ne sont pas propres, la chambre avait une odeur égouts, les draps très salles, la salle de bain très sale, petits déjeuner (un œuf et un café)

2025-08-15 via Nuitee
S
Siham family_with_children nl
7
Pros:

Top locatie, personeel zeer vriendelijk en behulpzaam.

Cons:

Kamers niet zoals op de foto’s op booking

2025-08-14 via Nuitee
O
O couple nl
1
2025-08-11 via Nuitee
B
brahim extended_group fr
6
Pros:

Le personnel

Cons:

Le voler de la chambre ne s’ouvre pas il y a pas de Clim dans la chambre

2025-08-04 via Nuitee
S
Soumia extended_group nl
8
Top locatie, vriendelijke mensen. Zeker voor herhaling vatbaar.
Pros:

Locatie was top! Personeel denken met je mee, vriendelijk en je voelt je veilig.

Cons:

Hier en daar wat verouderd. De foto’s zien er beter uit. Denk aan voegen van de badkamer, en staar van meubilair, bekrast etc

2025-08-04 via Nuitee
M
Mohamed family with young children us
10
Memorable great and comfortable !
Pros:

Hotel Puerto Marino staff was very accommodating and very friendly . We had access to a smart tv so the kids could enjoy Netflix and the tv. We were able to get fast and quick breakfast in the morning . And we were at a walking distance from kemado beach and downtown.

2025-06-30 via Nuitee
M
Mohammed with friends sg
8
Very good
2025-05-15 via Nuitee
M
Maimoena young couple nl
5
Would not stay again because of hygiene and cleanness
Pros:

It was a good location, free parking in the street. The two guys from the reception were very helpful and friendly. Also free breakfast each morning which was fine.

Cons:

The room was so dirty, especially the bathroom. It really felt like they don’t clean at all. Also when we arrived the floor was dirty and we told it to the reception and they cleaned it later but still dirty..

The rooms in general look okay and are recently refurbished I guess but the maintenance is so poor… they really should give it a proper clean before having new guests. Because the room was not clean I didn’t feel comfortable at all.

2024-09-19 via Nuitee
L
Latifa family with young children us
6
Pleasant
2024-08-22 via Nuitee
Y
Yass family with young children gb
10
Exceptional
2024-08-18 via Nuitee
A
Ali family with young children gb
9
Certainly recommended!
Pros:

genuinely friendly and very helpful staff. Thank you Rasheed, Soukaina and everyone else!

2024-07-17 via Nuitee
A
Adil family with young children us
8
Very good
Pros:

It was a great stay.

Cons:

Kitchen was not equipped, not clean, and had bugs.

2023-09-05 via Nuitee
A
Abdelhamid young couple ma
10
Amazing hotel and great service and staff were exceptional Would love to come back in the future
Pros:

The staff
The city
The location
The room

2023-05-08 via Nuitee
M
Mario solo traveller gb
8
Very good
Pros:

very friendly staff

Cons:

kitchen utensils very scarce

2023-05-02 via Nuitee
N
Nicole young couple fr
7
Good
2022-12-28 via Nuitee
J
Jaled with friends es
8
Very good
Pros:

Staff at the reception desk

2022-12-09 via Nuitee