The Square Hotel

Hotels
9.1 (678 reviews)
Strada Émile Zola 2 , Cluj-Napoca , ro

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Limited breakfast variety
Cleanliness issues in some areas

Categories

Cleanliness
8.29
Some concerns about cleanliness were raised, particularly regarding management of towels and bedding.
Service
9.76
Overall, the service was described as excellent, with staff being friendly and helpful at all times.
Location
9.8
The location was frequently praised as central and accessible to various attractions.
Room Quality
9.25
Rooms described as clean, spacious, and well-equipped, contributing positively to the experience.
Amenities
8.78
Amenities were deemed satisfactory but some mentioned missing an elevator.
Value for Money
9.24
Guests indicated the hotel offered good value for their stay, particularly given the service and location.
Food and Beverage
8.29
Breakfast options were considered limited by some, but others enjoyed the meals provided.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:11

Property Description

Central Location:
Situated in the heart of Cluj-Napoca, The Square Hotel offers easy access to key attractions like The Museum Square and Saint Michael's Church.

Modern Amenities:
Guests can enjoy free WiFi, a shared lounge, and rooms with flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even feature a charming terrace for relaxation.

Nearby Attractions:
Conveniently located near Banffy Palace, Cluj Arena, and other popular landmarks, The Square Hotel is the perfect choice for travelers seeking comfort and convenience.

Ready to experience the best of Cluj-Napoca? Book your stay at The Square Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 678 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.36
E
elena • couple • fr
9
Bien
Pros:

Très bien placé , très bien décore

Cons:

Le petite déjeune c’est pas suffisant

2026-02-13 • via Nuitee
E
ESAT BULUC • solo_traveller • tr
5
should improve the conditions owise hard to survive in my opinion
Pros:

location is good, room is big enough, quiteness inside the hotel

Cons:

No info is available on booking website that is smart hotel without a reception. Coding system on entry to hotel door is not properly working and need to contact the person on phone every time in last two days. Asking breakfast time in advance as have no tables enough to eat simultaneously. TV coding is terrible, abt 200 channels seen but not accessable mostly. The worst to mention is wifi internet connection, low speed and full of cuttings at all times therefor no tv watching and no net watching possible also, even caanot work properly as need to use my own phone connection. Unfortunately even asked to fix those things, nothing done for improvement so very much disappointed.

2026-02-13 • via Nuitee
A
Adina • solo_traveller • ro
10
2026-02-12 • via Nuitee
N
Niv • couple • gb
8
2026-02-12 • via Nuitee
S
Sowerby • couple • gb
10
Absolutely wonderful place to stay 😊😊
Pros:

It was in a great location. Lovely clean property. Breakfast was wonderful, the manager was so helpful suggesting things for us to see and do.

Cons:

There is nothing we didn’t like about the property.

2026-02-12 • via Nuitee
S
Simona Mihaela • couple • ro
10
Sejur de nota 10 in centrul Clujului!
Pros:

Sejurul nostru a fost minunat, locația, serviciile, micul dejun au fost super, iar personalul de cea mai mare calitate! Oricând vom reveni cu drag!

2026-02-12 • via Nuitee
B
B • couple • ro
10
Pros:

Amabilitatea si disponibilitatea personalului cu privire la cererile oaspetilor

Cons:

Un minus a fost faptul ca nu dispun de parcare proprie, ceea ce ii oarecum de inteles, avand in vedere localizarea

2026-02-11 • via Nuitee
I
Ioana-Bianca • solo_traveller • ro
10
2026-02-08 • via Nuitee
L
Lorenzo • solo_traveller • it
10
2026-02-08 • via Nuitee
I
Ioana • couple • ie
10
Charming hotel in the heart of the city ❤️ 👌 Superb
Pros:

Very clean room, great facilities and friendly staff, the host was very welcoming and the breakfast was delicious. Would recommend & would book again for a future trip.

2026-01-29 • via Nuitee
F
Fiona • couple • gb
6
Disappointed about checkout.
Pros:

Hotel was lovely. Nice breakfast. Very central to visit old town.

Cons:

Check out is 12, knock on door at 11am and then again at 11.30am to see when we were checking out. We were sleeping as had a long journey ahead.

2026-01-28 • via Nuitee
L
Lech • couple • pl
9
2026-01-27 • via Nuitee
L
Lech • extended_group • pl
9
2026-01-27 • via Nuitee
L
Lambros Andreou • couple • cy
10
EXCELENT
Pros:

excellent location, excellent facilities, excelent service.
one of the best places stay at cluj-napocca.

Cons:

nothing

2026-01-27 • via Nuitee
R
Romașcanu • solo_traveller • ag
8
2026-01-23 • via Nuitee
M
Manuel • couple • es
9
2026-01-23 • via Nuitee
T
Tintila • couple • gb
10
Pros:

Ciprian the Manager it is a very professional and a great gentleman !!!! He made our stay to be one of the best from Cluj and we will come again with big pleasure !!
Everything was great because the staff are working hard .

2026-01-22 • via Nuitee
S
Simona • solo_traveller • ro
10
2026-01-22 • via Nuitee
V
Vasile-Ion • solo_traveller • ro
9
Pros:

Nu am luat micul dejun. Locatia este excelenta.

2026-01-21 • via Nuitee
C
Cristina • extended_group • ro
10
2026-01-20 • via Nuitee