The Square Hotel

Hotels
9.1 (726 reviews)
Strada Émile Zola 2 , Cluj-Napoca , ro

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Limited breakfast variety
Cleanliness issues in some areas

Categories

Cleanliness
8.29
Some concerns about cleanliness were raised, particularly regarding management of towels and bedding.
Service
9.76
Overall, the service was described as excellent, with staff being friendly and helpful at all times.
Location
9.8
The location was frequently praised as central and accessible to various attractions.
Room Quality
9.25
Rooms described as clean, spacious, and well-equipped, contributing positively to the experience.
Amenities
8.78
Amenities were deemed satisfactory but some mentioned missing an elevator.
Value for Money
9.24
Guests indicated the hotel offered good value for their stay, particularly given the service and location.
Food and Beverage
8.29
Breakfast options were considered limited by some, but others enjoyed the meals provided.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:11

Property Description

Central Location:
Situated in the heart of Cluj-Napoca, The Square Hotel offers easy access to key attractions like The Museum Square and Saint Michael's Church.

Modern Amenities:
Guests can enjoy free WiFi, a shared lounge, and rooms with flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even feature a charming terrace for relaxation.

Nearby Attractions:
Conveniently located near Banffy Palace, Cluj Arena, and other popular landmarks, The Square Hotel is the perfect choice for travelers seeking comfort and convenience.

Ready to experience the best of Cluj-Napoca? Book your stay at The Square Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 726 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.36
A
Adrian • extended_group • ro
6
2026-04-17 • via Nuitee
B
Bogdan • solo_traveller • ro
9
Pros:

Locatie centrala, moderna si curata

Cons:

Nu m-a impresionat micul dejun.

2026-04-14 • via Nuitee
M
Marija • couple • se
6
Ok boende med bra läge
Pros:

Bra läge och bra personal

Cons:

De renoverade men meddelade oss inte innan. Vi fick veta det samma dag vi skulle checka in. Jag skulle inte kalla detta för Boutique hotell. Håller inte den standarden.
Det digitala låset gick sönder. De löste det, men onödig stress för oss.
Trappan upp till rummen är jobbig speciellt om du har stor väska. Det finns ingen hiss.

2026-04-12 • via Nuitee
G
Geanina • solo_traveller • fr
7
2026-04-07 • via Nuitee
L
Lenita • couple • se
8
Ett toppenhotell mitt i centrum, nära till allt!
Pros:

Ett litet boutiquehotell med perfekt läge i centrum. Mycket restauranger och barer nära.
Frukosten var bra, personalen stekte ägg på beställning.
Hotellet håller på att renoveras, hade ett nytt rum med stort fint badrum. Det fanns en liten kyl och kaffemaskin.
Personalen var väldigt vänlig och tillmötesgående.

Cons:

Inget vi ogillade, men saknade en helkroppsspegel, papperskorg och skohorn.
Kudden i sängen var i ett alldeles för litet fodral vilket gjorde att den var stenhård.
Fick plocka ur den och lägga under lakanet.

2026-04-06 • via Nuitee
C
Charles • solo_traveller • ie
9
Pros:

Great host.

2026-04-05 • via Nuitee
A
Andreea • couple • ro
4
Cons:

Foarte, foarte mare mizerie pe scari si in holurile hotelului. Am fost cazati la etajul 3 si hotelul nu are lift. In caz ca ai bagaje este foarte incomod pe un hol ingust sa urci cu valizele. Pat incomod si perne tari ca piatra.

2026-04-05 • via Nuitee
C
Carmen • couple • ro
9
2026-04-04 • via Nuitee
E
Evangelia • couple • cy
8
Συμπαθητικό
Pros:

Άνετο, καθαρό και όμορφο δωμάτιο, σε πολύ καλή τοποθεσία (πήγαινες παντού με τα πόδια). Η όλη διαδικασία γίνεται ηλεκτρονικά.

Cons:

Το πρωινό ήταν πολύ φτωχό.
Ένα χαμόγελο και μια καλημέρα δείχνουν ενδιαφέρον για τον πελάτη. Απουσίαζαν.

2026-04-03 • via Nuitee
M
M. Estrella • extended_group • es
6
Estaban en obras y no nos avisaron, menos mal que solo fue una noche
Pros:

La ubicación en el centro

Cons:

Estaban en obras y no nos avisaron. No habían colocado la barandilla en la escalera y estábamos en un segundo y tercer piso. Una de las habitaciones olía a pintura. El wifi funcionaba mal. Los obreros a primera hora de la mañana te despertaban.

2026-04-03 • via Nuitee
S
Sven • couple • de
8
Tolles City Hotel für eine Städtereise
Pros:

Sehr zentrale Lage. Organisation ohne Rezeption, hat aber alles reibungslos funktioniert.

2026-04-03 • via Nuitee
A
APOSTOLOS • couple • cy
10
2026-03-31 • via Nuitee
D
Diana • solo_traveller • gb
10
Awesome experience in heart of Cluj
Pros:

I booked the hotel for my mom and she loved it. The staff is extremely kind and helpful, the room very clean, furniture modern and the breakfast incredible according to my mom.

Cons:

NA

2026-03-31 • via Nuitee
A
APOSTOLOS • couple • cy
10
2026-03-31 • via Nuitee
A
athunder • couple • it
10
Nel cuore di Cluj
Pros:

Ottima posizione, ottima colazione, personale top.

Cons:

Niente da segnalare.

2026-03-30 • via Nuitee
T
tunç • family_with_children • tr
9
Şehrin merkezinde. Önemli alanlara yürüme mesafesinde. temiz, rahat ve güvenli.
Pros:

Şehrin merkezinde. Meydanlara, mağazalara, kafe ve restoranlara çok yakın.

Cons:

Otopark yok. asansör yok

2026-03-30 • via Nuitee
K
Kaya • solo_traveller • tr
10
Pros:

Şehir merkezinde ve güvenli

2026-03-29 • via Nuitee
V
V • couple • gb
10
A very pleasant and comfortable stay in a great location with an incredibly welcoming host.
Pros:

The property is very close to the city center, with easy access to restaurants, cafés, bookstores, and supermarkets everything you might need is within walking distance. I also really appreciated the warmth and hospitality of the host, who was very attentive and caring, making sure all our needs were met. The place was comfortable, clean, and well equipped, which made the stay even more enjoyable.

Cons:

There wasn’t anything major to complain about. Everything was overall very good.

2026-03-29 • via Nuitee
E
Emil • couple • dk
8
2026-03-27 • via Nuitee
S
Stefan • extended_group • gb
10
Wonderful
Pros:

Very nice and clean. Excellent staff.

2026-03-23 • via Nuitee