Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Pets allowed
Hiking
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Authentic atmosphere
Comfortable rooms
Great location
Cons:
Cleanliness issues
Limited nearby amenities
Pricey breakfast

Categories

Cleanliness
7.33
Some reviews indicated issues with cleanliness; a few mentions of dust and uncleanliness.
Service
9.3
Consistently positive remarks about the friendliness and quality of service from the owners and staff.
Location
8.34
Positive mentions of the location being near attractions; however, some reviews mentioned a lack of nearby amenities.
Room Quality
8.79
Generally good comments about room comfort, though concerns regarding the mattress hardness were noted.
Amenities
7.82
Some amenities were appreciated but also some negative feedback on the lack of features.
Value for Money
8.28
Mixed feedback with some mentioning high breakfast prices; generally seen as fair value.
Food and Beverage
9.33
Highly positive opinions regarding food quality and dining experiences.
Overall Experience
8.8
Overall experiences are described positively with many expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Luxurious Accommodations
9 spacious, air-conditioned rooms with TV, minibar, and internet access. Some rooms offer private terraces overlooking the vineyards.

Prime Location
Situated in the charming old village of Zellenberg, close to the popular village of Riquewihr, the hotel offers a picturesque Alsatian experience.

Gourmet Dining Experience
Enjoy top-quality local cuisine at the hotel's renowned restaurant, renowned for its warm ambiance and authentic Alsatian dishes.

To experience luxury, charm, and exquisite dining, book your stay at the Schlossberg hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 438 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 8.8
L
Lourdy couple fr
10
Une adresse authentique où l’on vient pour le charme des lieux et où l’on revient pour l’accueil exceptionnel de ses pro
Pros:

Nous avons tout aimé ! L’accueil chaleureux, la gentillesse et l’authenticité des propriétaires, dont le parcours et l’histoire de la création de cet hôtel nous ont profondément inspirés. La chambre était très confortable, impeccablement entretenue et le mini-bar, devenu si rare aujourd’hui, a été une attention très appréciée. Le calme des lieux nous a permis de passer une excellente nuit. Le restaurant est une véritable adresse incontournable : de l’apéritif au choix des vins d’Alsace, tout était parfait. Le Baeckeoffe a été une magnifique découverte gastronomique. Après le dîner, nous avons apprécié une promenade dans les ruelles de Zellenberg. Une étape pleine de charme que nous recommandons sans hésiter.

Cons:

Rien. Tout a été à la hauteur de nos attentes. Nous reviendrons avec grand plaisir.

2026-08-04 via Nuitee
A
Anne solo_traveller fr
8
2026-08-03 via Nuitee
K
Kai couple de
10
2026-08-03 via Nuitee
K
Kristina couple se
8
Pros:

Mysigt hotell.

2026-08-03 via Nuitee
J
Jean Claude solo_traveller fr
8
2026-07-16 via Nuitee
J
JACQUES solo_traveller fr
3
Pros:

nul

Cons:

l hotel tenu par des personnes tres agees et handicapees devrait avoir du personnel plus jeune et affable

2026-07-14 via Nuitee
F
Fred couple nl
7
Authentiek hotel in het oude en bezienswaardige stadje Zellenberg.
Pros:

Moeilijk te bereiken locatie in oude stad. Auto ver weg parkeren.
Aardig oud echtpaar dat dit authentieke maar niet moderne hotel runt.

2026-07-03 via Nuitee
E
Ernst couple de
8
Pros:

Wir waren schon mehrfach dort, es ist ein Haus ohne schikimicki oder blingbling : echt und urig.
Das Gastgeberehepaar ist sehr nett und immer bemüht, seinen Gästen alle Wünsche zu erfüllen.
Auch schätzen wir die angebotene Elsässer Küche.
Bad, Klimaanlage, auf Wunsch Balkon und sehr ruhiges Ambiente.
Für Liebhaber des alten Elsass eine gute Adresse.

2026-07-02 via Nuitee
P
Petrra solo_traveller de
9
Pros:

Es ist ein schönes ruhiges Dorf und eine nette stimmungsvolle Unterkunft. Wir fahren gerne wieder hin.

2026-07-02 via Nuitee
A
Anne couple es
9
Good experience
Pros:

It’s a charming old style hotel with a restaurant too. The room was large and comfy with good AC, a fridge with bar and a nice big desk and we had a balcony to sit out on with lovely views. The owners were very friendly and chatty with us and made us feel at home. The place may seem dated but the old-fashioned hospitality was what makes it special. Good location in a typical village which is very central for exploring the region of historic medieval towns. The breakfast was good too, served at the table. We would repeat.

Cons:

Some things and appliances seem neglected and not working well but not a big issue.

2026-06-23 via Nuitee
E
Elli couple de
8
Sehr heiß aber trotzdem sehr schön
Pros:

Typisch elsässischea Frühstück mit Baguette Croissant Schinken Käse Butter und Marmelade
In einem typisch elsässischen urigen Fachwerkhaus
deutsch sprechenden Wirts- Ehepaar
Hotelzimmer mit Minibar und Klimaanlage
Wir gehen immer wieder gerne ins Elsass allerdings war es das erste Mal mit 35 Grad

Cons:

Alte Fachwerkhäuser haben ihren besonderen Flair sehr schöne Holzbalken und Deko .Die Teppichböden passen zwar allerdings mag ich persönlich lieber Holzböden.

2026-06-22 via Nuitee
H
Henri solo_traveller de
10
Exquisitely traditional, cute, tasteful. You'll feel like a medieval traveler with modern comforts.
Pros:

Breakfast and dinner both excellent. The proprietor built the restaurant 50 years ago with his own hands out of an old barn, using aged beams scrounged from old churches, etc. Tastefully done, it resembles a medieval tavern. He and his wife are good cooks and cook tasty traditional Alsatian dishes. They have an impressive wine and spirits list; if you wish you can spend three and even four figures. He has a collection of Armagnac going back to 1893, each bottle marking a birth in the family. Excellent home-made jams for breakfast, along with several cheeses and hams, tea and coffee, bread and croissant. Also most welcome was the in-room air conditioner. Bed, pillows, bath, all comfortable.

Cons:

I'd prefer beds with comforters rather than the traditional sheets and blankets.

2026-06-20 via Nuitee
M
MONIQUE couple fr
5
Malgré l accueil de Mme hotel et rest 3 * ne mérite pas du tout ces étoiles
Pros:

Tres bon petit dej

Cons:

La chambre. Matela trés usé poussiere dans la chambre
Pas de changement de serviettes ! Bien que resté 3 jours !!!
Repas trés chers pour la qualite et puis il faut étre à 18h45 et derniére commande à 19h30 !!!
Quand on est en vacances on a le temps!
Il est temps que les proprios prennent leur retraite
Hors du temps actuel
Amabilité de Mme. Mais on est arrives avec 5 mn d avznce. Pas content ce mr !!! Alors su aucun client ne prenait le petit dej !!!! D ailleurs personne à l hotel

2026-06-13 via Nuitee
F
Florian solo_traveller de
10
Pros:

Sehr schönes Hotel. Sehr ruhig gelegen.

2026-06-06 via Nuitee
U
Uwe couple de
7
2026-06-01 via Nuitee
E
Eduard couple ch
6
2026-05-29 via Nuitee
P
Paul couple be
9
2026-05-18 via Nuitee
C
Carmen solo_traveller de
9
Pros:

Ruhige Lage und nette Besitzer.

Cons:

Nichts

2026-05-17 via Nuitee
W
Wim couple nl
8
Leuk typisch frans onderkomen op mooie lokatie
Pros:

Een hele gezellige sfeervolle authentieke inrichting

Cons:

Het traditioneel eten heeft niet onze voorkeur

2026-05-11 via Nuitee
V
Vanessa solo_traveller fr
8
2026-05-10 via Nuitee