Hotel Acacia

Hotels
8.1 (204 reviews)
Rua Serafim Constantino no 140 , São Paulo , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Well-organized and clean environment
Cons:
Uncomfortable beds
Poor amenities
Limited food options

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness and odors in the rooms.
Service
9.4
The staff received positive remarks for their hospitality and attentiveness.
Location
9.44
Multiple mentions of the location being ideal and convenient.
Room Quality
6.89
Comments about poor mattress comfort and older linens affected the score.
Amenities
7.42
Lack of basic toiletries and comfort items noted in several reviews.
Value for Money
8.88
Positive feedback on pricing relative to offerings.
Food and Beverage
6.93
Breakfast options were criticized for variety and quality.
Overall Experience
8.4
Mixed feelings with some positive highlights overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:54

Property Description

Convenient Location
Hotel Acacia is strategically located in São Caetano do Sul, within close proximity to popular attractions such as Sao Paulo Expo and Museu Catavento. With easy access to key landmarks like Sao Paulo Metropolitan Cathedral and MASP Sao Paulo, our hotel offers the perfect base for exploring the vibrant city of São Paulo.

Comfortable Accommodation
Our rooms are designed to provide utmost comfort and convenience to our guests, featuring amenities such as flat-screen TVs, cozy bedding, and well-equipped bathrooms. Additionally, the 24-hour front desk ensures that all your needs are taken care of promptly, making your stay with us truly relaxing and enjoyable.

Leisure Facilities
Unwind and have fun at Hotel Acacia with our on-site terrace and billiards facilities. Whether you're looking to relax outdoors or engage in a friendly game, our hotel provides the perfect setting for leisure activities during your stay.

Book your stay at Hotel Acacia now and experience a delightful blend of comfort, convenience, and leisure in São Caetano do Sul.

Important information:

Please note that the parking spots are limited and subject to availability. Guests are required to request the parking spots in advance. Please contact the property for further details.

Please note that the parking spots can only accommodate small and medium-size cars.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 204 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 8.88
Food and Beverage: 6.93
Overall Experience: 8.4
A
André • family_with_children • br
7
2025-10-11 • via Nuitee
R
Rodrigo • solo_traveller • br
9
2025-10-10 • via Nuitee
A
Aline • solo_traveller • br
6
2025-10-05 • via Nuitee
• couple • br
9
2025-09-18 • via Nuitee
C
Claudio • solo_traveller • br
10
2025-09-16 • via Nuitee
E
Erestiane • solo_traveller • br
10
2025-09-10 • via Nuitee
P
Paulo Rogerio • family_with_children • br
7
2025-09-07 • via Nuitee
T
Tallys Silva • solo_traveller • br
10
2025-09-02 • via Nuitee
M
Miyahira • couple • br
1
Pessimas acomodacoes
Pros:

Não gostei de nada, paguei um acréscimo e não tinha tomada perto da cama, o quarto estava com cheiro ruim nunca fiquei num hotel tão ruim

Cons:

Tudo pessimo, não merece as 3 estrelas na descrição 👎🏻

2025-08-27 • via Nuitee
C
Chaves • extended_group • br
5
Pros:

Limpeza

Cons:

Camas ruins
Banheiro sem sabonete e shampoo
Café da manhã pode melhorar

2025-08-19 • via Nuitee
L
Luiz Felipe • solo_traveller • br
10
Pros:

Quarto super aconchegante, limpeza e bem calmo.

Cons:

Por mim não tenho que reclamar de nada

2025-08-19 • via Nuitee
M
Machado • family_with_children • br
8
2025-08-18 • via Nuitee
S
Sonia • solo_traveller • br
8
Pros:

Da receptividade dos funcionários

Cons:

Nada me desagradou

2025-08-17 • via Nuitee
P
Patrick • solo_traveller • br
10
Ótimo custo benefício.
Pros:

Organizado, limpo, funcionários atenciosos, estrutura boa e satisfatória, ótimo custo benefício, sem falar da localização perfeita.

2025-08-16 • via Nuitee
E
Eliton • solo_traveller • br
10
2025-08-11 • via Nuitee
C
Caetano • solo_traveller • br
10
Pros:

Como hóspede frequente, sempre me surpreendo com a excelência do atendimento. A equipe é atenciosa, o ambiente é impecável: limpo, silencioso, organizado e seguro. A localização é ideal, perto do centro, comércio, restaurantes, rodoviária e estação de trem.

Cons:

duas sugestões para tornar a experiência ainda melhor: café em garrafa térmica para mantê-lo quente e sucos naturais.

2025-08-10 • via Nuitee
• couple • br
10
Pros:

É UM HOTEL QUE CARREGA ASPECTOS DA ARQUITETURA DA DÉCADA DE 80. GRACIOSO, COM UMA SALA QUE SERVIRIA DE PIANO BAR, MAS PARA A NOSSA TRISTEZA NÃO EXISTE MAIS.
TUDO PARA RELEMBRAR.
MAS OS PROFISSIONAIS SÃO EDUCADOS, AS ACOMODAÇÕES SÃO LIMPAS, ADEQUADAS, UM HOTEL PARA QUEM VAI A TRABALHO.
EXPERIÊNCIA SATISFATÓRIA.

Cons:

Não houve algo de que não tenha gostado.

2025-08-09 • via Nuitee
E
Erica • solo_traveller • br
3
Foi um lugar razoável.
Pros:

Café da manhã sem muitas opções. As mesmas frutas todos os dias.

Cons:

Acomodações, colchões não confortáveis, roupas de cama bem antigas.

2025-08-08 • via Nuitee
R
Renata • solo_traveller • br
8
2025-08-06 • via Nuitee
A
Aline • solo_traveller • br
8
2025-07-25 • via Nuitee