Nayara Hangaroa

Hotels
9.5 (267 reviews)
Av. Pont s/n , Hanga Roa , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
High-quality food
Great location
Comfortable rooms
Excellent amenities
Cons:
High price
Variability in front desk service

Categories

Cleanliness
9.33
Positive remarks on cleanliness and facilities.
Service
9.8
Consistently praised staff and service quality.
Location
9.84
Conveniently located close to town, a big bonus.
Room Quality
9.29
Rooms are comfortable and well-appointed.
Amenities
9.32
Excellent amenities including swimming pool and spa services.
Value for Money
8.78
Perceived as quite convenient for what is included.
Food and Beverage
9.83
High quality food with great variety and local dishes.
Overall Experience
9.8
Overall an outstanding experience; guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:56

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Nayara Hangaroa's spa, featuring a hot tub, sauna, and massage room.

Breathtaking Ocean Views
Enjoy a meal at the restaurant overlooking the ocean while savoring international, national, and local dishes.

Exciting Island Exploration
Explore the island by renting bikes or joining cultural activities organized by the resort.

Experience luxury and comfort at Nayara Hangaroa - book now for an unforgettable stay!

Important information:

All people purchasing the half or full board plan have the park entrance fees included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 267 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.83
Overall Experience: 9.8
K
Katty family_with_children cl
8
2026-06-10 via Nuitee
J
Javiera solo_traveller cl
10
Pros:

El.desayuno, el.restaurante, la pieza y la ubicación

Cons:

Uno de los tours que tomamos con ellos

2026-06-10 via Nuitee
L
Luis extended_group cl
10
2026-06-08 via Nuitee
D
Diana couple cl
10
2026-06-07 via Nuitee
M
Miguel solo_traveller cl
10
De excelencia
Pros:

Excelente ubicación

Cons:

La iluminación de la habitación

2026-06-07 via Nuitee
M
marcelo couple cl
10
Estadia inolvidsble.
Pros:

La estadia en el hotel fue muy maravillosa, destaco la atención y calidez del personal en los restorantes , las comidas de exelente calidad , el bufet del desayuno muy variado.
El Hotel tiene una exelente ubicación , con vista al mar.
Hicierón de nuestras vacaciones una experiencia inolvidable.

2026-06-05 via Nuitee
N
Nelson solo_traveller cl
10
Pros:

La infraestructura es excelente, el restaurante de primer nivel, pero todo esto se debe al tremendo personal que trabaja en el Hotel, con un profesionalismo extraordinario, una atención cordial y cálida.
Agradecer especialmente a Marina, Cecilia, y Javiera que lideran un gran equipo.

Cons:

La empresa que trabaja como rentacar.
Arrendamos una moto.
Me informaron que la entregaban en el Hotel, situación que no ocurrió, hubo que retirarla en el rentacar.
El estanque no estaba llevo como se informó.
Le faltaba un espejo y dos luces rotas traseras.
Además de un casco en malas condiciones.

2026-06-03 via Nuitee
S
sparcorene Couples San Diego, California
10
Awesome hotel
Pros:

Excellent hotel and experiences, the hotel offers star gazing, we loved the very local experience with the 2 guides (SI PO) also the tour to visit the moai statues, the cave. And we loved the experience with HAKA' ARA TUPUNA, The couple that was with us were great, they also took pictures. We had a lot of fun with the activities. we dressed up in traditional clothing, overall the NAYARA was awesome, the food, the room and staff.

2026-06-02 via Tripadvisor
H
Hidalgo ticona family_with_children cl
10
Pros:

Todo está perfecto

Cons:

Que al momento de agendar en la página web, tenía promociones pero al momento de hacer la reserva no se pudo concretar, debería ver solución a eso para así estando en la isla, quedarse toda la estadía allí

2026-05-31 via Nuitee
L
Luis family_with_children cl
10
Pros:

la ubicacion y el diseño del hotel

Cons:

que no nos fueran a buscar al aeropuerto...nosotros asumiamos que seria asi como fue la vez anterior pero esta vez no paso

2026-05-29 via Nuitee
R
RENE MARDONES solo_traveller cl
10
Pros:

La atención, comida, infraestructura etc..

2026-05-27 via Nuitee
M
Mauricio couple cl
10
Personal muy atento y amable
Pros:

Atención del personal. Muy amables todos

Cons:

Que los lavamanos estén a la vista

2026-05-22 via Nuitee
C
Camila solo_traveller cl
10
Pros:

Todo

2026-05-21 via Nuitee
D
dgosche7 Couples
10
Excellent Stay-Highly Recommend
Pros:

We had an incredible stay at this beautiful property. Our experience started months before we arrived on the island when we reached out to the excursion planning team. Maria Cecilia helped us organize a very detailed itinerary that included all of our desired outings. She also suggested other tours that ended up being perfect for us. Importantly we wanted private tours, transfers, and experiences and they delivered. Once we arrived we were warmly welcomed and immediately transferred to the hotel. The room was really unique and you could sense the local touches, including the stunning trees that dominate the interior architecture. We faced a little rain but our guide, Sebastian, was always willing to flex to make sure we maximized our time on the island. He was a perfect fit for our curious and active exploration style. We also loved being so close to town so we could walk around on our own time. Overall it was a tremendous stay made better by the people who worked so hard to make sure we enjoyed our time.

2026-05-18 via Tripadvisor
J
jeannehB1179QU Solo travel
10
Perfection!
Pros:

Nayara Hanaroa is as perfect as it can get for anyone who wants a quiet, elegant, eco-friendly stay with world-class hospitality. It is no surprise that it is one of The Leading Hotels of the World. Beautiful rooms, incredible service, great location, and some of the best food and wine I've had anywhere in the world. The guides took me all over the island and I came away with immense gratitude for Chile's Rapa Nui's commitment to preserving its history and ensuring its future through sustainability and strict environmental protocols. It was great fun negotiating with the hens and one very imperious rooster to determine which part of my terrace I was allowed to occupy. I will never forget looking up at the sky...and seeing stars. Lots of stars. For a city girl, it was a wonder. I will ask the staff's forgiveness for not remembering everyone's name but please know I appreciated what each one of you did to make my stay memorable: Jo the bartender who made me the most elegant-looking Boulevardier ever; Lina, Katia, and Leonardo and others who made each meal a joy; Elias who arranged the perfect tours for me; the archaeologist for one of my excursions who showed remarkable grace watching carefully as two exuberant TikTokkers tried to get the perfect picture (and no, this couple was not the typical guest); and finally, the handsome guy (young enough to be my son) in the main restaurant who helped me choose the perfect wines with dinner. A very special shoutout also to the chefs and the kitchen crew. Never in my life have I tasted tuna and tuna ceviche this good. Thank you for your talent and artistry. What a wonderful stay.

2026-05-16 via Tripadvisor
F
Fabian family_with_children cl
10
2026-05-14 via Nuitee
S
Sepúlveda Vera couple cl
10
2026-05-11 via Nuitee
K
Kim David extended_group us
8
Pros:

Beautiful location along the ocean front. Nice large rooms and shower.

Cons:

The activities coordination was not ideal. I was not informed of a confirmed booking and then charged. However, to their credit, management did reverse the charges after understanding the circumstances.

2026-05-06 via Nuitee
P
Patricia couple cl
10
Experiencia inolvidable
Pros:

excelente servicio y atencion del personal . Restaurant y atención de Sofia excelente!

Cons:

Nada

2026-04-27 via Nuitee
R
ReneeD_BethelPark Couples State College, Pennsylvania
10
Excellent experience on Easter Island
Pros:

We stayed at Nayara Hangaroa as a couple, and it was truly an unforgettable experience from start to finish when you consider how isolated this property is.

The property itself is stunning, with a beautiful pool —perfect for relaxing after a day of exploring. The entire atmosphere feels peaceful and thoughtfully designed, blending seamlessly with the natural surroundings.

The food was consistently excellent. Every meal felt fresh and well-prepared, and we especially loved the themed dinner nights, which added a fun and cultural element to our stay. It gave us something to look forward to each evening and made dining feel like an experience, not just a meal.

Service across the resort was warm and genuinely friendly. The staff went out of their way to make us feel welcome and taken care of, without ever being intrusive.

Our bungalow was spacious, comfortable, and well-appointed—ideal for unwinding after excursions. It felt private and luxurious while still maintaining a connection to the island’s unique character.

The excursions offered were varied and well-organized, allowing us to experience the history, culture, and natural beauty of Easter Island in a meaningful way. There was a great balance of activity and relaxation throughout our stay.

Overall, Nayara Hangaroa delivered a perfect blend of comfort, culture, and hospitality. We would absolutely recommend it to couples looking for a special and memorable getaway.

2026-04-26 via Tripadvisor