Grand Hotel Tuzla

Hotels
7.9 (300 reviews)
Zavno BiH-a 13 , Tuzla , ba

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Outdated rooms
Hard beds

Categories

Cleanliness
7.56
Guests noted that everything was clean and tidy, but some room repairs are needed.
Service
8.53
Staff was consistently described as helpful and pleasant.
Location
9.07
Multiple reviews praised the hotel's excellent location in the city.
Room Quality
7.02
Concerns were raised about outdated equipment and issues with bed comfort.
Amenities
7.55
Basic amenities like breakfast were mentioned, but some facilities were lacking or malfunctioning.
Value for Money
8.01
Considering location and services offered, it provides decent value.
Food and Beverage
7.56
Breakfast was rated as good but not excellent; some variety issues were noted.
Overall Experience
7.93
Overall guest satisfaction varied, with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:26

Property Description

Luxurious Amenities and Facilities
Grand Hotel Tuzla boasts an indoor swimming pool, spa facilities, a night club, and a congress hall for guests to unwind and enjoy. The on-site bar and restaurant offer a delightful mix of local and international cuisines, complemented by wine tasting opportunities in the hotel's cellar.

Comfortable and Well-Equipped Rooms
Each room at Tuzla Hotel is equipped with air-conditioning, a seating area, cable TV, minibar, safe, and free Wi-Fi. Guests can choose between city views or the serene hotel garden, ensuring a relaxing stay.

Convenient Location and Services
Situated near the city center, the hotel offers easy access to major tourist sites, a nearby sports complex, and Panonska Lakes. With a tour desk for excursions, laundry facilities, 24-hour front desk, and car rental services, guests' needs are catered to seamlessly.

Book your stay at Grand Hotel Tuzla for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 5.13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 25.56 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 300 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Aida • solo_traveller • ba
7
2026-02-12 • via Nuitee
S
Spahic • family_with_children • ba
8
Pros:

Ljubazno osoblje

2026-02-11 • via Nuitee
S
Spahic • family_with_children • ba
8
Pros:

Ljubazno osoblje

Cons:

Jako lose grijanje

2026-02-11 • via Nuitee
F
Fata • couple • ch
6
Iskreno drugi put ne bih uzela taj hotel
Pros:

Hotel je ogroman na dobroj lokacijii ali treba da se uredi ,do centra korzo treba 10‘pjeske u blizini je schoping merkator.

Cons:

Namjestaj u sobama je star ,krevet neudoban madrace tanke.
Liftovi ne rade uvjek imate strah da nece se vrata otvorit, pozoves lift al se vrata ne otvaraju ili su otvornena i onda nece da se zatvore!
U sobama nema telefona , nema jednokratnih papuca nema frizder nema pica unutra.
Sobe smrde na stari namjestaj tepisi prljavi.
Dorucak u rangu sa 1* hotela
Na Booking je 4 zvjezdice ustvari su samo 3 official
Radnica u Snack bar je arogantna
Kad odes u 7.00h na dorucak kako stoji da je od tog vremena , oni nisu nista pripremili moras da cekas
To nije po meni u redu ocekujem ako stoji da je od 7.00 h da je vec spremno i da mogu da se posluzim a ne da cekam!

2026-02-10 • via Nuitee
M
Marina • couple • rs
4
2026-02-09 • via Nuitee
E
Ermina • solo_traveller • ba
10
2026-02-09 • via Nuitee
M
Muhammed Mustafa • extended_group • tr
10
2026-01-31 • via Nuitee
S
Selcuk • couple • tr
1
2026-01-30 • via Nuitee
M
Miroslav • couple • hr
7
2026-01-30 • via Nuitee
J
Jahija • couple • at
7
2026-01-27 • via Nuitee
B
Boris Bellford • solo_traveller • hr
4
Pros:

Warm room and polite staff.

Cons:

The bathroom's heating and ventilation weren't working, the clothes hanger broke when I touched it, and breakfast was a letdown. The whole place just felt off, like an old hotel that used to be great but isn't anymore.

2026-01-26 • via Nuitee
K
Kovacevic • family_with_children • rs
5
Pros:

Pojeo ga zub vremena, steta, ogroman potencijal sa nikakvim ulaganjem.

2026-01-22 • via Nuitee
D
Dejan • couple • si
8
2026-01-22 • via Nuitee
A
Ahmed • couple • ba
8
Great place to stay in Tuzla.
Pros:

Excellent location, friendly staff

Cons:

In the process of renovation with everything that it entails, a nit confusing temporary approach to the main desk, noise etc. But this is temporary.

2026-01-20 • via Nuitee
Đurić • solo_traveller • si
9
2026-01-20 • via Nuitee
V
vukovic • couple • ba
6
može puno bolje
Pros:

Lokacija

Cons:

parking se naplaćuje nije ok

2026-01-19 • via Nuitee
D
Dalibor • solo_traveller • us
6
It was ok
Pros:

Staff was extremely helpful and pleasant and location is great.

Cons:

Bed was way too hard and there some repairs needed in the room

2026-01-19 • via Nuitee
V
Vladimir • solo_traveller • rs
8
Odlicna pozicija u gradu, prijatan ambijent.
Pros:

Standardan kontinentalni, ali vrlo ukusan. Osoblje vrlo ljubazno.

2026-01-19 • via Nuitee
D
Dragan • solo_traveller • ch
10
2026-01-19 • via Nuitee
G
Gordan • couple • rs
7
I would go again.
Pros:

location, parking neatness, food, staff, everything is excellent!

Cons:

there is no fridge and there is no handle on the bathroom.

2026-01-19 • via Nuitee