Grand Hotel Tuzla

Hotels
7.9 (398 reviews)
Zavno BiH-a 13 , Tuzla , ba

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Outdated rooms
Hard beds

Categories

Cleanliness
7.56
Guests noted that everything was clean and tidy, but some room repairs are needed.
Service
8.53
Staff was consistently described as helpful and pleasant.
Location
9.07
Multiple reviews praised the hotel's excellent location in the city.
Room Quality
7.02
Concerns were raised about outdated equipment and issues with bed comfort.
Amenities
7.55
Basic amenities like breakfast were mentioned, but some facilities were lacking or malfunctioning.
Value for Money
8.01
Considering location and services offered, it provides decent value.
Food and Beverage
7.56
Breakfast was rated as good but not excellent; some variety issues were noted.
Overall Experience
7.93
Overall guest satisfaction varied, with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:26

Property Description

Luxurious Amenities and Facilities
Grand Hotel Tuzla boasts an indoor swimming pool, spa facilities, a night club, and a congress hall for guests to unwind and enjoy. The on-site bar and restaurant offer a delightful mix of local and international cuisines, complemented by wine tasting opportunities in the hotel's cellar.

Comfortable and Well-Equipped Rooms
Each room at Tuzla Hotel is equipped with air-conditioning, a seating area, cable TV, minibar, safe, and free Wi-Fi. Guests can choose between city views or the serene hotel garden, ensuring a relaxing stay.

Convenient Location and Services
Situated near the city center, the hotel offers easy access to major tourist sites, a nearby sports complex, and Panonska Lakes. With a tour desk for excursions, laundry facilities, 24-hour front desk, and car rental services, guests' needs are catered to seamlessly.

Book your stay at Grand Hotel Tuzla for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 5.13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 25.56 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 398 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
N
Nebojsa • solo_traveller • rs
9
2026-06-19 • via Nuitee
A
Armina • couple • at
8
Pros:

es war ganz gut für einen kürzeren Aufenthalt.

Cons:

Das Wasser hat sehr lange gebraucht um warm zu werden. Die Badezimmer könnten etwas besser sein.

2026-06-17 • via Nuitee
T
Thomas • extended_group • de
6
2026-06-16 • via Nuitee
J
Jusuf • solo_traveller • at
3
Pros:

Položaj odličan

Cons:

Soba je bila prljava, paučine po plafonu i prljavština pi čoškovima. Odmah ispod nas je bilo svadbeno veselje, glasna muzika i galama do kasno u noć. Dobili smo umorni i trebao nam je mir u noćnim satima. Tražili smo drugu sobu međutim nismo je uspjeli dobiti.Doručak sa hladnim jajima na oko i hladnim kobasicama i hrenovkama. Navodno je osoblje zaboravilo da upali grijače u posudama. Sve u svemu loš utisak.

2026-06-15 • via Nuitee
S
Sanid • solo_traveller • ba
9
2026-06-14 • via Nuitee
H
Hadžalić • couple • ba
1
Promašaj i prevara
Pros:

Doručak 0 bodova

Cons:

Sve

2026-06-14 • via Nuitee
J
Jo • solo_traveller • de
9
2026-06-11 • via Nuitee
T
Tünde • solo_traveller • hu
8
2026-06-10 • via Nuitee
J
Joe • solo_traveller • ba
8
2026-06-10 • via Nuitee
M
Mustafa Hilmi • couple • nl
6
İdare eder bi seyahat
Pros:

Merkezi yerde olması güzel

Cons:

İnşaat olması ve gece gelmem sebebiyle girişi bulamadım. Tuvalet kapisi kilitlenmiyordu

2026-06-10 • via Nuitee
J
Jemelka • solo_traveller • se
8
2026-06-09 • via Nuitee
H
Haris • solo_traveller • ba
3
2026-06-08 • via Nuitee
D
Dino • solo_traveller • ba
10
2026-06-07 • via Nuitee
S
Sabina • couple • ba
2
Insgesamt war der Aufenthalt enttäuschend, vor allem wegen der fehlenden Klimaanlage und der Hitze im Zimmer.keine Entsc
Pros:

Die Lage war in Ordnung und das Personal war freundlich.

Cons:

Leider war der Aufenthalt sehr unangenehm, da es keine Klimaanlage gab. Das Zimmer war dadurch sehr warm und man konnte schlecht schlafen. Für den Preis habe ich mehr Komfort erwartet.

2026-06-06 • via Nuitee
A
Alin • couple • se
7
2026-06-06 • via Nuitee
K
Kapidzic • solo_traveller • lu
10
2026-06-04 • via Nuitee
K
Kamilo • extended_group • si
8
2026-06-02 • via Nuitee
N
NADICA • solo_traveller • at
10
2026-06-01 • via Nuitee
A
Almir • couple • ba
2
2026-05-31 • via Nuitee
M
Mohammed • couple • se
5
2026-05-30 • via Nuitee