Hotel Wela - Premium All Inclusive

Hotels
8.3 (36 reviews)
Sunny Beach , Sunny Beach , bg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean apartments
Friendly reception staff
Cons:
Food quality disappointing
Cleanliness concerns

Categories

Cleanliness
7.86
Some reviews mention cleanliness issues, particularly in the bathroom.
Service
10
The reception staff received praise for their friendliness and helpfulness.
Location
8.83
Location was mentioned as misleading regarding distance to the beach.
Room Quality
9.37
Overall room quality was satisfactory, with spacious and clean apartments.
Amenities
9.32
Average amenities, but some guests felt more variety was needed.
Value for Money
6.35
Guests felt disappointed with the overall value, particularly regarding food quality.
Food and Beverage
5.31
Many guests expressed significant dissatisfaction with food options and quality.
Overall Experience
9.36
Mixed experiences, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:32

Property Description

Luxurious Accommodation - Hotel Wela - Premium All Inclusive offers beautifully decorated rooms with modern amenities, ensuring a comfortable stay for all guests. From bright colors to air conditioning and cable TV, every detail is designed for your relaxation.

Abundant Dining Options - Indulge in a culinary experience at the hotel's various dining venues, including a restaurant with a terrace, a brunch restaurant, and a lobby bar. With a capacity of up to 300 seats, you can savor delicious meals while enjoying the vibrant atmosphere.

Leisure and Wellness Facilities - Unwind and rejuvenate at the outdoor pool with mineral water, sauna, and spa offering beauty treatments. Stay active with the gym, table tennis, badminton, and more. Whether you seek relaxation or recreation, Hotel Wela has something for everyone.

Experience the epitome of luxury and relaxation at Hotel Wela - Premium All Inclusive. Book your stay now for an unforgettable holiday experience.

Important information:

Breakfast buffet is available between 07:30 – 10:00
Lunch buffet is available between 12:30 – 14:00
Dinner buffet is available between 18:30 – 21:00
The entertainment program is available every day.

Beverages offered include: warm and soft drinks, draft wine, draft beer, local alcohol and cocktails

Brunch Restaurant
Late breakfast is available between 10:30 – 11:30. It includes bread, butter, jam, cakes.
Open buffet is available between 12:00 -17:00. It includes pizzas, grill, chips, salads, pastries.
Late buffet is available between 23:00-02:00. It includes soup, salads, sandwiches, fruits.
Lobby Bar Beverages is available between 08:00 – 24:00. It offers warm and soft drinks, draft wine, draft beer, local alcohol and cocktails.
Pool Bar Beverages is available between 9:30 – 18:00. It offers warm and soft drinks, draft wine, draft beer, local alcohol and cocktails.

Kindly note that shuttle service from and to Sofia Airport can be provided upon request and at extra charge.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 36 reviews
Cleanliness: 7.86
Service: 10
Location: 8.83
Room Quality: 9.37
Amenities: 9.32
Value for Money: 6.35
Food and Beverage: 5.31
Overall Experience: 9.36
V
VIOREL couple ro
10
Pros:

Camera curata si spatioasa,balcon cu vedere la piscina,paturi confortabile,mancare buna si variata,bauturi diverse,distanta pana la mare 7 minute, super multumiti!

Cons:

parcarea scumpa,10 euro pe noapte

2026-01-19 via Nuitee
S
Stirbu family_with_children md
5
Mincare putina si la receptie mai cer sume adaugatoare din diferite motive neintemeiate
Pros:

Apartamentul spatios si curat

Cons:

Au mai cerut adaugator 10 euro pentru servitoare, pe motiv ca trebuie sa desfaca o safa. Cu toate ca era indicat numarul de persoane si virstele la copiii din start.
Mincarea foarte putina dupa pretul achiat.

2026-01-19 via Nuitee
B
Baran family_with_children sk
8
2025-09-01 via Nuitee
S
Stan family_with_children ro
6
Wela este in descreștere
Pros:

Parcarea costa 10euro/zi

Cons:

Baia nu foarte igienizata

2025-08-29 via Nuitee
N
Nagy family_with_children hu
9
Mindenkinek ajánlani tudom, nagyon jól éreztük magunkat.
Pros:

Mindennel meg voltunk elégedve!

2025-08-26 via Nuitee
E
Erminia family_with_children ro
10
Pros:

Totul a fost ok

2025-08-20 via Nuitee
C
Claudia Florentina family_with_children ro
8
Pros:

Se putea mai variat,dar a fost ok,mancare gustoasa.La capitolul ciorbe nu stau deloc bine, fara gust si doar 2 feluri.

Cons:

Dezamagita putin de curatenie,,Dupa 2 zile seara abia mi s-a luat gunoiul.Curatenie asa 2 minute un mop la baie,,atat.

2025-08-16 via Nuitee
M
Magdová family_with_children sk
5
Cons:

Jedlo stále to isté dookola

2025-08-09 via Nuitee
C
Cristina Stefania couple ro
4
Nu am o frază, am un cuvânt, dezamăgitor, pierdere de bani!
Pros:

Nu sunt deloc 200 de m până la plajă, e dita mai drumul de parcurs de îți vine rău, nu cel menționat, ceea ce e un lucru foarte important!
Mâncarea e ceva rau, dacă știam ca îmi iau all inclusive ca să mănânc doar cartofi cu oua si salată că altceva nu îmi placea, mai bine căutăm altă cazare!
Mă bucur foarte tare că ne-am luat decât 3 zile, că altfel mă zgâriam pe ochi! Și așa îmi pare rău că m-am luat eu după părinții soțului meu să mergem acolo, puteam lejer de banii cheltuiți să mă duc 2 zile in Milano!
De personal, pot spune doar lucruri de laudă, băiatul de la recepție te întâmpină foarte frumos încă de la intrarea pe ușă. Am rămas șocată că știa cine sunt doar intrând pe ușă 🤣 Îi puteți mării salariul are un vibe super!
Nu mi-a plăcut nici băutura, berea slabă rău, cocteilurile sunt groaznice, ceva rău, mâncarea cum am mai spus, dezamăgitoare!
Per total, nu o să mă mai vedeți în Bulgaria decât dacă mă sponsorizează booking pentru o vacanță aici la hotel de 5 stele 🤣
Singurul lucru ce mi a placut din vacanța asta si ce vi-o recomand si vouă, este skyjet ul, si sa vizitați Nessebarul care a fost genial!

Cons:

Nu sunt deloc 200 de m până la plajă, e dita mai drumul de parcurs de îți vine rău, nu cel menționat, ceea ce e un lucru foarte important!
Mâncarea e ceva rau, dacă știam ca îmi iau all inclusive ca să mănânc doar cartofi cu oua si salată că altceva nu îmi placea, mai bine căutăm altă cazare!
Mă bucur foarte tare că ne-am luat decât 3 zile, că altfel mă zgâriam pe ochi! Și așa îmi pare rău că m-am luat eu după părinții soțului meu să mergem acolo, puteam lejer de banii cheltuiți să mă duc 2 zile in Milano!
De personal, pot spune doar lucruri de laudă, băiatul de la recepție te întâmpină foarte frumos încă de la intrarea pe ușă. Am rămas șocată că știa cine sunt doar intrând pe ușă 🤣 Îi puteți mării salariul are un vibe super!
Nu mi-a plăcut nici băutura, berea slabă rău, cocteilurile sunt groaznice, ceva rău, mâncarea cum am mai spus, dezamăgitoare!
Per total, nu o să mă mai vedeți în Bulgaria decât dacă mă sponsorizează booking pentru o vacanță aici la hotel de 5 stele 🤣
Camerele nu le înțeleg, am fost un cuplu in camera trebuia un single bad, dar ne au pus 3 paturi mici separate, practic am dormit separat de sotul meu, in alt pat 🤣
Aerul condiționat a fost slăbuț, cred ca ar trebui curățat, dar de curat a fost curat în cameră!
Marea a fost si ea jegoasă, se poate observa, deci cu excepția orasului Old Town Nessebar, e ceva rău hotelul și stațiunea asta!
Singurul lucru ce mi a plăcut din vacanța asta si ce vi-l recomand si vouă, este skyjet ul, și să vizitați Nessebarul care a fost genial!

2025-08-05 via Nuitee
O
Ovidiu couple ro
9
2025-07-27 via Nuitee
I
Ion young couple md
10
Exceptional
2025-07-01 via Nuitee
P
Petri family with young children fi
10
Had a wonderful week at Wela! Would come again :)
Pros:

- Everyone at the staff was super friendly all the time. Extra nice girl from the activities team (didn't quite catch her name as non-bulgarian speaker myself, perhaps Moni?) even took time and made the effort to get to know our family ♥

- Good food and drinks, available all through the day :)

- Nice and fun activities throughout the day up into the evening

- Room was kept nice and clean throughout

- Good location, convenient access to the beach a few hundred meters away, but still quiet location with no nightclubs etc. so the nights were quiet

So no real complaints, just a couple improvement suggestions:

- A common tipping box shared between all the staff would be nice - would've tipped more, but now it was difficult to leave a tip because had only 50 euro bills as cash and it was too difficult to choose anyone!

- At lunch all the other food was available from the buffet immediately, but the extra delicious kebab portions were made by just one man, and there was sometimes even 30 minute queue to get one! Would be faster if only the meat (and perhaps the bread) was served by the man, and the guests would make the rest of the serving themselves (sauces, vegetables, french fries).

- Darts matches were super fun, but sometimes the never finished (even after 1.5 hours!) because the game we played was the official 501 and there were lots of players :) Could be made shorter and more fun if some other darts party game was played. For example, a variant of "killer darts":
1. First, everyone throws a number for themselves using one darts
2. Then everyone takes turns trying to hit their number : the winner is who hits their number 7 times first. Doubles count as 2 hits and triples as 3. Hitting someone else's number would add to the other player's count. Fun and fast :) Could be played more than one round if too fast.

Cons:

No real complaints, just those couple improvement suggestions (see above)

2025-06-16 via Nuitee
אתי family with young children il
6
I didnt like this hotel
Pros:

the location

Cons:

The room is very small for 4 people. There are almost no free chairs in the pool, the people occupy them in advance for their entire stay, put towels and none of the staff says anything. There are no towels for the pool, you have to bring them from home. The room is not pleasant, everything is yellow Unpleasant smell from the shower. I feel that the carpet in the room is not clean, I got an allergy there. Nasty and salty coffee from the machines. Recycled and tasteless food. I will definitely not go back there and do not recommend it.

2024-06-30 via Nuitee
W
Wilson with friends gb
10
Exceptional
2024-06-15 via Nuitee
T
Tatiana family with young children gb
10
Exceptional
2024-06-01 via Nuitee
I
Ioan family with young children ro
9
Superb
2023-11-08 via Nuitee
K
Kristi young couple ee
8
Very good
Pros:

The hotel staff was very friendly, we were the last quests in this seoson.

2023-10-13 via Nuitee
M
Marianna family with young children us
6
Pleasant
Pros:

The staff was mostly nice. The rooms were decent size and the animation for the children was very good.

Cons:

The rooms were not very clean. The towels and sheets had stains. The sink and the shower were clogged and the shower filled with water to my ankles every time I used it. The water in the pool was very cold. The beach was a distance away and the road to the main street by the beach was very dark at night. I will not stay here again.

2023-09-10 via Nuitee
V
Viorel family with young children ro
9
Superb
2023-08-18 via Nuitee
E
Eduard group ro
10
awesome journey
Pros:

Decent meal, you always can find something you like to eat or experiment :) Staff is very friendly and helpful.
Pool and brunch restaurant were awesome, they have a lot of entertainment activities for when you're on the pool, after 20pm they have a special program of entertainment which is not the same every day. Room had enough space for 2 people, balcony view was towards the pool.

2023-08-11 via Nuitee