Hotel Bertell Inn

Hotels
9.2 (136 reviews)
Rua Harry Bertell 75 , Penedo , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Sauna
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
Cleanliness issues with the pool
Inconsistent breakfast quality

Categories

Cleanliness
8.18
Several reviews mentioned issues with cleanliness, particularly with the pool.
Service
9.65
Most reviews highlighted exceptional service, especially from staff like Maria.
Location
10
The location was frequently praised for being convenient and well-situated.
Room Quality
9.64
Guests commented positively on the comfort and cleanliness of the rooms.
Amenities
8.67
Amenities were generally good but had a complaint about the pool size.
Value for Money
9.13
The overall value was considered good for the level of service and location.
Food and Beverage
8.68
Breakfast received mixed reviews; some praised it while others found issues.
Overall Experience
9.67
Guests enjoyed their stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Luxurious Accommodation with Top-Notch Amenities

Experience a stay like no other at Hotel Bertell Inn, nestled in the charming town of Penedo. Indulge in the ultimate relaxation with our outdoor swimming pool and rejuvenating sauna. Stay active at our fitness centre or explore the lush garden surroundings.

Family-Friendly and Entertaining

Families will love our kids' club, ensuring the little ones are entertained throughout their stay. With the Cachoeira de Deus just a short distance away, adventure and fun are always within reach.

Convenience and Comfort

Unwind in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV and a private bathroom. Our multilingual staff at the 24-hour front desk are always ready to assist, making your stay seamless and enjoyable.

Book now for an unforgettable experience at Hotel Bertell Inn.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 136 reviews
Cleanliness: 8.18
Service: 9.65
Location: 10
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.67
F
Felipe • solo_traveller • br
10
2026-03-27 • via Nuitee
C
Christine • couple • br
10
Tudo perfeito
Pros:

Poucas vezes me acomodei em um hotel de tanta qualidade em todos os quesitos.

Cons:

Tudo 100%

2026-03-26 • via Nuitee
S
Solange • couple • hr
8
Pros:

O local é bonito e os quartos tem uma distribuição bastante interessante. A piscina é pequena mas atende perfeitamente para um momento relax.

Cons:

Chegamos para o café da manhã as 09:30h e muita coisa já havia terminado. Sugiro somente um pouquinho mais de atenção para atender o horário com a mesma qualidade/quantidade do início do horário do café

2026-03-24 • via Nuitee
L
Leonardo • couple • br
10
2026-03-23 • via Nuitee
N
Naiara • couple • br
10
Um ótimo lugar para descansar.
Pros:

Gostei de tudo! Preço estava bom, atendimento, recepção, café, limpeza… nada a reclamar.

2026-03-22 • via Nuitee
F
Fonseca • family_with_children • br
8
Pros:

Piscina.

Cons:

Entrou uma barata no quarto de madrugada.

2026-03-20 • via Nuitee
J
jose denis • couple • br
10
Pros:

Estava tudo muito limpo e organizado

2026-03-19 • via Nuitee
P
Paulo • family_with_children • br
10
2026-03-19 • via Nuitee
I
Isabela • couple • br
10
Foi perfeito
Pros:

Tudo muito novo , café da manhã excelente . Atendentes muitos simpáticos . Uma jacuzzi limpinha , com toalhas disponíveis.

Cons:

Gostei de tudo

2026-03-17 • via Nuitee
J
Juliana • solo_traveller • br
10
Excelente
Pros:

Funcionário, muitos educados, café da manhã maravilhoso e hotel e fácil acesso pro centro.

Cons:

A falta de luz mas acho que ficou uma hora sem luz. Mas o resto foi excelente

2026-03-16 • via Nuitee
M
Marcio • family_with_children • br
10
Perfeita a hospedagem
Pros:

A pousada é maravilhosa!
Funcionários super atenciosos ( todos)
Piscina top demais
Hidromassagem perfeita
Estacionamento perfeito
Café da manhã super diversificado ..
Voltaremos no frio ......

2026-03-16 • via Nuitee
Y
Yolanda • couple • br
10
Pros:

Excelente quarto e ótimos funcionários

2026-03-16 • via Nuitee
R
Robson • couple • br
9
Pros:

Limpeza, tamanho do quarto.

Cons:

A água quente do banho não fica quente…. Apenas morninha.

2026-03-16 • via Nuitee
R
Rafaela Lima • family_with_children • br
10
Pros:

Tudo maravilhoso das instalações ao atendimento. Café da manhã maravilhosoooo!
Pretendo voltar em outra oportunidade.

2026-03-16 • via Nuitee
R
Randall • couple • us
7
Good value with clean practical room
Pros:

Good location, friendly staff, value, clean

Cons:

Breakfast could have been better… fruit was not good. Eggs were cold.

2026-03-15 • via Nuitee
S
Sergio Augusto Fernandes • couple • br
10
Relaxante.
Pros:

Silencio a noite. Ambiente muito calmo.

2026-03-10 • via Nuitee
V
Vivian • couple • br
10
Gostei de tudo! O café da manhã muito bem servido!
Pros:

Do local... muito bem cuidado...a atenção dos colaboradores... e o café da manhã ótimo

Cons:

Gostei de tudo

2026-03-10 • via Nuitee
J
Julio • couple • br
9
Maravilhosa
Pros:

Silêncio e limpeza

Cons:

Ter que tomar café no hotel de baixo

2026-03-06 • via Nuitee
E
Elisama • solo_traveller • br
10
2026-03-03 • via Nuitee
R
Raquel • family_with_children • br
9
Clean, simpática e bem localizada!
Pros:

Localização, café da manhã, atendimento.

Cons:

Tinha uma.micro baratinha na cama... amas, fora isso, tava tudo perfeito. É porque tem muito mato em Penedo, né... Talvez, se colocar uma vedação embaixo da porta, resolva isso.

2026-03-03 • via Nuitee