Lancemore Mansion Hotel Werribee Park

Hotels
8.1 (1208 reviews)
K Road, Werribee Park , Werribee , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Good atmosphere
Delicious breakfast
Cons:
Poor cleanliness
Room issues
Noisy
Maintenance needed

Categories

Cleanliness
6.93
Numerous complaints about dust, bad smells, and unclean bathrooms.
Service
8.9
Overall positive experiences with friendly and helpful staff.
Location
8.94
Nice location close to attractions, particularly the mansion and gardens.
Room Quality
6.89
Rooms reported as small, dusty, and having various issues.
Amenities
8.42
Good amenities such as a pool and beautiful grounds, though some areas need maintenance.
Value for Money
7.88
Mixed sentiments regarding price, with complaints about room quality for the cost.
Food and Beverage
8.43
Breakfast praised, though some options are lacking for dietary restrictions.
Overall Experience
8.4
Positive reviews balanced by some significant complaints about cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:32

Property Description

Luxurious Garden Setting:
Nestled in 10 acres of stunning gardens, Lancemore Mansion Hotel Werribee Park offers a picturesque backdrop for your stay.

Premium Amenities:
Indulge in the day spa, unwind in the indoor swimming pool, or savor delectable European cuisine at Joseph’s Restaurant and Bar.

Attractions Nearby:
Conveniently located next to the historic Chirnside Mansion, and just a stone's throw away from Werribee's Open Range Zoo and the National Equestrian Centre, adventure and exploration await at your doorstep.

Experience elegance and tranquility at Lancemore Mansion Hotel Werribee Park. Book your stay now to create unforgettable memories.

Important information:

Please note that there is a 1.35% charge when you pay ( Visa, Master Card ) credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1208 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
A
Alina • couple • au
8
A wonderful experience filled with history and charm
Pros:

The grounds were beautiful, a great place to walk, see old trees, gardens, the Werribee river and we even saw some rhinos and giraffes in the distance from the road! The hotel is gorgeous, we enjoyed its old world charm and learning about its history. The view from our room was lovely, it overlooked the canopy of old gum trees. The staff were helpful and welcoming. Our room was spotless and well appointed. We appreciated having real wool blankets and the gift of wine. The breakfast at Joseph’s Restaurant was delicious and the pool was heavenly. We loved seeing the Mansion itself.

Cons:

The room temperature was too warm for us, we did ask for assistance and they did their best to help us but we couldn’t get the temperature low enough. The beds were very soft and we are unaccustomed to this.

2026-08-20 • via Nuitee
S
Shugufa • solo_traveller • au
10
Pros:

Had an amazing staycation at this beautiful place. An early anniversary getaway, where we truely felt indulged and immersed in both the history of this place, as well as the serenity. Beautiful gardens and walking tracks, along with an incredible spa/pool area. The staff were all friendly and very accommodating. We loved our buffet breakfast at Jospeh's resturant, the variety and flavours were 👌. Definitely would recommend a minimum of two nights here.

2026-08-19 • via Nuitee
F
Fiona • extended_group • au
3
Went for a girls night away after a function Looking forward particularly to enjoying the pool and spa, but the pool had
Pros:

Grounds. Good bed

Cons:

Slow,inattentive staff.

2026-08-19 • via Nuitee
A
Anna • couple • nz
8
Pleasant and relaxing
Pros:

Architecture and garden surrounds are beautiful

Cons:

Can be hard to find in the at nightare a little dated the suites aren’t really suites more studio style no separate lounge in bedroom the TV is on the wall to the left rather than the end of the bed which drives me nuts, staff of being helpful and food is great

2026-08-16 • via Nuitee
J
John • couple • au
8
Peaceful
Pros:

The pool

Cons:

The sauna was closed

2026-08-16 • via Nuitee
V
Vishnu • family_with_children • au
7
Overall a great location to stay
Pros:

Location , complementary breakfast, 1 hour free drinks and included self guided mansion tour were all great

Cons:

Rooms were quite small.
Not so comfortable utilities for small kids (no bath, shower head too high, bed space small)

2026-08-16 • via Nuitee
E
Ellyse • couple • au
6
Great location, but rooms really need renovations
Pros:

Location and grounds

Cons:

Shabby rooms, bathroom floors really dirty

2026-08-16 • via Nuitee
R
Robyn • solo_traveller • au
6
Was a comfortable stay but service desk needs improvement
Pros:

The cleanliness

Cons:

The room was very small

2026-08-16 • via Nuitee
D
Deborah • couple • au
7
2026-08-16 • via Nuitee
T
Taylor • family_with_children • au
10
The grounds were beautiful. The staff where amazing and made the stay so special for my 2 year old
Pros:

The staff were exceptional! Went above and beyond for my family, especially my 2 year old son.

Cons:

Would have liked better seating in the room. I selected a room that felt more like a room for a solo businessman. Perhaps that was my fault.

2026-08-16 • via Nuitee
J
John • couple • au
10
2026-08-16 • via Nuitee
C
Colin • couple • au
10
2026-08-15 • via Nuitee
K
Kellie • couple • au
9
2026-08-14 • via Nuitee
M
Maria • solo_traveller • au
8
Pros:

Everyrhing was wonderful, so cosy great food and wine. Spa and wellness treatment was nice. Lovely gargens

Cons:

Mens sauna wasnt working during our stay and the pool and spa could be warmer

2026-08-13 • via Nuitee
S
Sally • couple • au
9
2026-08-13 • via Nuitee
K
Kris Hasell • solo_traveller • au
10
Pros:

What's not to like, the whole place is amazing. From the moment you step through the door your imediately at peace. The room was great, the food in the restaurant was beautiful and location makes for a very comfortable stay. We didnt want to leave.

Cons:

That we live so far away from it.

2026-08-10 • via Nuitee
P
Petra • family_with_children • au
3
Not good, the “indoor heated pool and spa” was cold and NO changing rooms at the pool/spa !
Pros:

The bed in room 216 ~ Big and comfortable.

Cons:

Our stay was extremely disappointing, particularly regarding accessibility. I have significant mobility difficulties and am 65 years old. We stayed in Room 216, and having only one conveniently accessible lift meant a very long and difficult walk. I was also concerned about emergency evacuation, particularly as our windows could not be opened.

Access to the restaurant and adjoining gardens was unsuitable for people with limited mobility or wheelchairs, with steps and a large, heavy door.

Breakfast was very disappointing. There were no fresh juices, the scrambled eggs were dry and rubbery on both mornings, the sausages were unpleasant, and the bacon was cold and excessively fatty. The fresh fruit was the only food we enjoyed.

The minibar was extremely expensive. There was no microwave or toilet brush, and only one sachet of poor-quality coffee.

We looked forward to the pool and spa, but both were cold. We could not find proper changing rooms, so my 22-year-old daughter had to stand in front of me for privacy while I changed in a corner near the towels. This was unacceptable for a hotel of this standard. The gym also had extremely limited equipment.

One positive was the bed in Room 216, which was large and extremely comfortable. Unfortunately, a comfortable bed alone did not justify approximately $500 for our stay.

Based on our experience, we would not stay again or recommend the hotel. I particularly hope management takes the accessibility issues seriously.

2026-08-08 • via Nuitee
E
English • couple • au
8
Relaxing. Comfortable.
Pros:

Great staff. Very helpful. Lots to do at the Mandion and surrounds

Cons:

Bit dated. Could do with some restyling.

2026-08-08 • via Nuitee
S
Sonda • family_with_children • au
2
2026-08-06 • via Nuitee
A
Anne • solo_traveller • au
6
Pros:

I called the day after i left, spoke to a different woman in reservations who went to the room and found the phone charger. We arranged return of the charger to my home address via Australia Post, charged at my expense.

Magnesium pool is better than chlorinated one as the chemicals don't affect my eyes

Cons:

Poor value for money. Additional items that needed to be paid for such as a robe and free to air TV i thought would be included in the tariff.

I realised i had left behind my phone charger and a metal stand to sit the phone on while charging. i called the day i left, spoke to-------who told me she had been into the room and the charger wasn't there. Yet the following day a different staff member went to the room and found the charger. This leaves me feeling ?????

2026-08-06 • via Nuitee