Al Bandar Rotana – Dubai Creek

Hotels
Rotana
9.6 (4175 reviews)
Baniyas Road, Deira, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free beach shuttle
Comprehensive recycling policy
Health club
Guest education on local ecosystems and culture
Farming classes
Free WiFi
See all facilities

Review Highlights

Pros:
Great staff
Nice amenities
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
8.79
Multiple guests reported issues with cleanliness, including a dirty dining area and unclean room conditions.
Service
9.99
Guests mentioned helpful and friendly staff, although some had issues requiring attention.
Location
9.8
Location was noted as being far from main attractions, affecting convenience.
Room Quality
9.98
Room quality noted as spacious but issues with room amenities were reported, such as poor air conditioning.
Amenities
10
Amenities like the pool were praised for their quality and view.
Value for Money
9.97
Some guests felt the value did not match expectations of a five-star hotel.
Food and Beverage
8.29
Food quality during breakfast was specifically criticized as disappointing.
Overall Experience
9.99
Overall, guests enjoyed their stays, despite some complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:41

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy the health club, outdoor pool, and complimentary internet access.

Delicious Dining and All-Inclusive Rates
Dine at Salt & Pepper Restaurant, with options for 24-hour room service and poolside bar. All-inclusive rates cover onsite dining and beverages.

Convenient Facilities and Services
Business center, conference space, airport shuttle, and valet parking. Feel at home in stylish guestrooms with premium bedding and entertainment options.

To book your stay at Al Bandar Rotana – Dubai Creek and experience luxury and convenience in Deira, click now!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

9.6
Based on 4175 reviews
Cleanliness: 8.79
Service: 9.99
Location: 9.8
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.29
Overall Experience: 9.99
K
Khadija solo_traveller sn
10
2026-04-11 via Nuitee
M
MOHAMMAD couple ae
10
Pros:

Swimming pool

Cons:

Dinner

2026-04-10 via Nuitee
L
leoule solo_traveller gb
10
2026-04-10 via Nuitee
A
Abdul family_with_children ae
10
2026-04-09 via Nuitee
B
Benzi solo_traveller nz
10
Pros:

Fantastic food and service. Special shout out to Susmita, Arif on floor 3 and praneet the pool deck bartender but all staff were amazing actually.

2026-04-09 via Nuitee
B
Benzi couple nz
10
Pros:

Fantastic food and service. Special shout out to Susmita, Arif on floor 3 and praneet the pool deck bartender but all staff were amazing actually.

2026-04-09 via Nuitee
A
Ahmed solo_traveller ae
7
2026-04-08 via Nuitee
O
Omer couple om
9
2026-04-08 via Nuitee
J
Jawaher solo_traveller ae
10
2026-04-08 via Nuitee
G
gonzales couple ae
10
2026-04-08 via Nuitee
E
Eagle0wl family_with_children gb
6
Pros:

Cleanliness, polite staff, bed

Cons:

In room dining needs to improve. They were average taste wise and portions are also quite small..
The pillows in the room are the real nightmare can't sleep with those pillows thry were so so bad didn't sleep well even for a single night because of the pillows.

2026-04-07 via Nuitee
P
Peter and Lynette extended_group ie
9
Beautiful short notice find! Really convenient, great porters and service.
Pros:

Fantastic layout and room sizes

Cons:

Escalators were not working

2026-04-07 via Nuitee
S
sarah family_with_children tz
9
Pros:

Room, food, staff

Cons:

Only 2 water bottles in the room for 2 people booking
Could arrangr for 4 if booking has 2 people

2026-04-07 via Nuitee
E
eias couple ae
10
2026-04-05 via Nuitee
S
Sultan family_with_children ae
10
2026-04-05 via Nuitee
S
Shaikha couple ae
10
2026-04-03 via Nuitee
احمد couple ae
10
2026-04-02 via Nuitee
J
James solo_traveller gb
9
Pros:

Staff really friendly location convenient and has everything you need . Was a great stay thank you

2026-04-02 via Nuitee
S
Sally family_with_children gb
10
2026-03-31 via Nuitee
H
Hessa family_with_children ae
10
Pros:

الافيووور والموقع

Cons:

كل شى جميل

2026-03-30 via Nuitee