Citymax Hotel Al Barsha at the Mall

Hotels
8 (9024 reviews)
Al Barsha , Dubai , ae

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Polite staff
Great location
Comfortable amenities
Cons:
Cleanliness issues
Limited food variety
Noise from nearby club

Categories

Cleanliness
7.14
Cleanliness was a concern as some guests mentioned issues with room cleanliness upon arrival.
Service
8.61
Most reviews praised the polite and attentive staff, except for the buffet service.
Location
9.15
The location was well-received, being close to the Mall of Emirates and other attractions.
Room Quality
7.6
Rooms were noted as generally comfortable, but some reviews mentioned issues with space and cleanliness.
Amenities
8.13
Amenities provided were satisfactory, with some guests appreciating the all-inclusive features.
Value for Money
8.09
Guests felt they received good value considering location and facilities.
Food and Beverage
7.14
Food variety was criticized, although some reviews highlighted the quality of specific meals.
Overall Experience
8.11
Overall, guests had a generally positive experience despite some mentioned challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Discover a vibrant retreat at Citymax Hotel Al Barsha At The Mall, perfectly situated across the street from the iconic Mall of Emirates.

Stylish Accommodation
Our modern rooms feature chic furnishings, contemporary décor, and 32" LCD TVs, ensuring a comfortable and aesthetically pleasing stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at our Music Bar, Sports Bar, or savor the flavors at the Lavazza Coffee Shop and City Café, offering an all-day dining buffet for breakfast, lunch, and dinner.

Recreational Facilities
Unwind with a swim in the refreshing outdoor pool or maintain your fitness routine at our well-equipped fitness center – the perfect blend of relaxation and wellness awaits you.

Immerse yourself in comfort and convenience, and book your stay at Citymax Hotel Al Barsha At The Mall today!

Important information:

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in.

Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law.

Please note the Child breakfast rate is AED 20 per day, charges are additional to the room rate booked.

Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 1, 2026 until Fri, Jul 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 9024 reviews
Cleanliness: 7.14
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
N
Nashibba • couple • ae
8
First and last. Am sorry but i can’t recommend
Pros:

Nothing

Cons:

The smell of the corridors in the hotel
The bed aren’t soft at all

2026-07-18 • via Nuitee
D
Dev • solo_traveller • ae
10
2026-07-18 • via Nuitee
A
Ali • solo_traveller • ae
10
Pros:

The location was very good the staff was very friendly and supportive...I will really recommend it and InshAllah next time I will stay again in the same hotel

Cons:

There was not to unlike

2026-07-18 • via Nuitee
R
ramez • solo_traveller • us
10
Pros:

Location location location , besides they are great And add 2 bottles of water every day

Cons:

Nothing

2026-07-18 • via Nuitee
D
Dawadi • family_with_children • ae
10
2026-07-18 • via Nuitee
S
Somaan • couple • ae
10
2026-07-18 • via Nuitee
L
Limbu • couple • ae
8
2026-07-18 • via Nuitee
A
Arceo • couple • ae
10
2026-07-18 • via Nuitee
S
Sivakumar • couple • lk
10
2026-07-18 • via Nuitee
A
Annaly • solo_traveller • ae
7
Pros:

Clean

Cons:

Nothing

2026-07-18 • via Nuitee
A
Aashish • solo_traveller • ae
8
2026-07-18 • via Nuitee
R
rhoman • solo_traveller • ae
10
2026-07-18 • via Nuitee
A
Aashish • solo_traveller • ae
7
2026-07-18 • via Nuitee
N
Nenette • solo_traveller • ae
10
2026-07-18 • via Nuitee
J
Jagmeet • couple • ae
10
Pros:

Al

2026-07-17 • via Nuitee
M
Milena ann • couple • ph
10
Great stay
Pros:

Location is walking distance to mall, transpo

Cons:

Water from the shower is weak

2026-07-17 • via Nuitee
E
Eman • couple • ae
6
مقبوله
Pros:

الموقع جيد والاستقبال متعاون

Cons:

الغرفه كانت ضيقه ومجهزه لذوي الاعاقه كان الحمام كبير علي حساب الغرفه
الاضاءه ضيقه
لا يوجد تجهيزات في الحمام سوي الفوط

2026-07-17 • via Nuitee
A
Alkater • couple • sa
8
2026-07-17 • via Nuitee
A
Ahmed • solo_traveller • ae
4
سيئ
Pros:

كنت اريد الغاء حجزي في نفس الوقت ولكن قال لي بما انك دفعت لا يمكن استرجاع المبالغ

Cons:

لايوجد لديهم خدمة وسوء التعامل لا يوجد لديهم خدمة نقل الامتعه قمت بحملها على فترات

2026-07-17 • via Nuitee
M
Mohamed • couple • ae
10
It was short cozy and memorable
Pros:

Comfortable beds and wonderful reception.

2026-07-17 • via Nuitee