Citymax Hotel Al Barsha at the Mall

Hotels
8 (7792 reviews)
Al Barsha , Dubai , ae

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Nightclub
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Polite staff
Great location
Comfortable amenities
Cons:
Cleanliness issues
Limited food variety
Noise from nearby club

Categories

Cleanliness
7.14
Cleanliness was a concern as some guests mentioned issues with room cleanliness upon arrival.
Service
8.61
Most reviews praised the polite and attentive staff, except for the buffet service.
Location
9.15
The location was well-received, being close to the Mall of Emirates and other attractions.
Room Quality
7.6
Rooms were noted as generally comfortable, but some reviews mentioned issues with space and cleanliness.
Amenities
8.13
Amenities provided were satisfactory, with some guests appreciating the all-inclusive features.
Value for Money
8.09
Guests felt they received good value considering location and facilities.
Food and Beverage
7.14
Food variety was criticized, although some reviews highlighted the quality of specific meals.
Overall Experience
8.11
Overall, guests had a generally positive experience despite some mentioned challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Discover a vibrant retreat at Citymax Hotel Al Barsha At The Mall, perfectly situated across the street from the iconic Mall of Emirates.

Stylish Accommodation
Our modern rooms feature chic furnishings, contemporary décor, and 32" LCD TVs, ensuring a comfortable and aesthetically pleasing stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at our Music Bar, Sports Bar, or savor the flavors at the Lavazza Coffee Shop and City Café, offering an all-day dining buffet for breakfast, lunch, and dinner.

Recreational Facilities
Unwind with a swim in the refreshing outdoor pool or maintain your fitness routine at our well-equipped fitness center – the perfect blend of relaxation and wellness awaits you.

Immerse yourself in comfort and convenience, and book your stay at Citymax Hotel Al Barsha At The Mall today!

Important information:

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in.

Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law.

Please note the Child breakfast rate is AED 20 per day, charges are additional to the room rate booked.

Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 7792 reviews
Cleanliness: 7.14
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
A
Anush • solo_traveller • ae
6
2026-03-14 • via Nuitee
M
Marwan • family_with_children • ae
10
Pros:

جميل

2026-03-14 • via Nuitee
M
Minoli • family_with_children • ae
10
2026-03-14 • via Nuitee
S
Somar • couple • ae
10
2026-03-14 • via Nuitee
R
rhoman • family_with_children • ae
7
Pros:

Room is clean and comfortable

Cons:

Bathroom should be put dental cet and lotion but I didn't see that

2026-03-14 • via Nuitee
I
Iqbal Jadoon • family_with_children • ae
5
Pros:

Nothing special to mention

Cons:

Towels are too old and less and pillow was not good and check inn took too long.

2026-03-14 • via Nuitee
E
Emmanuel • family_with_children • gh
7
Pros:

The way the reception concierge welcome customer

2026-03-14 • via Nuitee
N
noah • family_with_children • ug
10
Good stay
Pros:

Clean rooms and hospitality from receptionist .thanks to the technician who served us on time we needed his help

Cons:

Nothing

2026-03-14 • via Nuitee
M
MEHMET ALI • couple • tr
1
2026-03-13 • via Nuitee
L
Lorelie • couple • ae
9
Value for the money
Pros:

The room is clean, facilities are good, proximity to transportation access is amazing, literally walking distance to metro station and bus stop in front of the hotel. Also, mall is just opposite the hotel. Restaurants and groceries around the area. The staffs are so so polite, helpful and friendly. Free Parking is also available.

2026-03-13 • via Nuitee
C
Craig Malcom Tafara • family_with_children • ae
10
Pros:

Arrival expirience ,rooms and geo location

Cons:

Towels were old
Bathing liquid half filled
Cigerate smell in a non smoking room

2026-03-13 • via Nuitee
Z
Zhangali • couple • ae
10
Pros:

I just want to thank the special lady Rutuja, she is known for her special smile,she is so sweet 🍓😍

2026-03-13 • via Nuitee
B
Bahadur • family_with_children • ae
10
Pros:

Good

Cons:

Good

2026-03-13 • via Nuitee
S
Shoaib • couple • ae
10
2026-03-13 • via Nuitee
A
Albina • family_with_children • ru
9
Cons:

Pillow, small window

2026-03-13 • via Nuitee
B
Burak Abidin • solo_traveller • tr
9
2026-03-13 • via Nuitee
O
Ostique • solo_traveller • ae
10
Pros:

Room is clean,..

2026-03-13 • via Nuitee
M
Micheal • couple • ae
8
2026-03-12 • via Nuitee
A
Asep • family_with_children • ae
10
2026-03-12 • via Nuitee
M
Minoli • family_with_children • ae
7
2026-03-12 • via Nuitee