Pullman Dubai Creek City Centre

Hotels
Pullman Hotels and Resorts
8.4 (3081 reviews)
Adjacent to Deira City Shopping Centre , Dubai , ae

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy environment due to construction

Categories

Cleanliness
7.48
Many reviews mentioned issues with room cleanliness and maintenance.
Service
8.95
Some reviews praised the friendly staff; however, there were notable negative experiences.
Location
9.49
Positive mentions about proximity to the mall and airport.
Room Quality
6.94
Issues reported related to room maintenance and comfort.
Amenities
8.47
Amenities were generally satisfactory, but noise from renovations affected enjoyment.
Value for Money
7.93
Some indicated the experience did not meet expectations for price.
Food and Beverage
9.48
Breakfast and food options received high praise.
Overall Experience
8.45
Mixed sentiments but generally positive with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Experience unparalleled luxury at Pullman Dubai Creek City Centre, where modern comfort meets convenience.

Unbeatable Location
Nestled next to Deira City Centre Mall and Metro Station, our hotel offers easy access to Dubai’s vibrant attractions and shopping destinations, including the extensive City Centre Deira Mall.

Culinary Delights
Indulge in a world of flavors at Medley, featuring live cooking stations with international cuisine, or unwind at La Fabrique sports bar, where you can catch live games while savoring refreshments.

Exceptional Amenities
Stay active in our fully-equipped fitness center, rejuvenate in the sauna, and enjoy 24-hour room service for a stay tailored to your every desire. Babysitting services ensure peace of mind for parents traveling with little ones.

Book your stay today at Pullman Dubai Creek City Centre for an unforgettable experience!

Important information:

Please note that for all prepaid bookings, the original credit card that was used and charged should be presented upon check-in, otherwise the hotel reserves the right to reject accommodations. In the case of early departure after check-in, any unused nights will be charged at the original rate booked.

Kindly be informed that admittance to the Executive Lounge is permitted for adults aged 18 and above. Complimentary happy hour with alcoholic beverages and canapes are from 6 pm till 8 pm.

Starting 1st November 2025, we are enhancing our facilities to provide you with greater comfort, style and unforgettable experiences. During this period, certain areas of the property may be subject to adjustments. We are committed to minimizing any inconvenience and ensuring your stay remains seamless, with the same service excellence you expect from us. Our team is available on-site to assist you at any time. For any queries, please contact us at +971 4 294 1222 or email us at h2022@accor.com. Thank you for your kind understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3081 reviews
Cleanliness: 7.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 9.48
Overall Experience: 8.45
S
Saeed family_with_children sa
7
2026-02-27 via Nuitee
M
Michael family_with_children zm
8
2026-02-27 via Nuitee
H
Hafsat solo_traveller ng
10
2026-02-26 via Nuitee
H
Hafsat solo_traveller ng
10
2026-02-26 via Nuitee
S
Syeda Asma couple gb
10
Pros:

Everything

Cons:

None

2026-02-26 via Nuitee
S
Soumeya couple ae
8
2026-02-25 via Nuitee
J
Jagruti solo_traveller zm
10
Pros:

I was happy with the hotel overall, perfectly located and very comfortable. Staff is also very good.

Cons:

I cannot really say anything I disliked. It was a great stay

2026-02-25 via Nuitee
M
Mrs Sonia couple gb
10
The Pullman will definitely be pulling us back, always giving the best service with high standards & lovely staff 😊
Pros:

Beautiful clean & lovely friendly staff with great location from the airport, roughly 7 mins drive away. Using RTA taxi 🚕 only coast £7 from airport to hotel & when returning to airport, when booked through hotel, £3ish - totally amazing peace of mind service 😊

Roof top pool was so lovely to swim & relax after a 17 hour flight ✈️ happy hour buy 1 get 1 free 4 til 8 pm 👏😊

Cons:

N/A

2026-02-25 via Nuitee
T
Tajinder solo_traveller ke
8
2026-02-24 via Nuitee
S
Sally solo_traveller gb
8
2026-02-23 via Nuitee
C
Coralie Alphonsine family_with_children ga
10
Pros:

La disponibilité des employés

Cons:

Rien

2026-02-23 via Nuitee
A
Abdullah family_with_children kw
9
2026-02-23 via Nuitee
P
Papa Malick family_with_children sn
10
Pros:

Particulièrement l'accueil, Maya a été très avenante

Cons:

Néant

2026-02-22 via Nuitee
F
Farooq solo_traveller ae
9
It was good but charge very high that is unjustified against services and quality.
Pros:

Staff

Cons:

Location

2026-02-22 via Nuitee
B
badouraly couple fr
10
2026-02-22 via Nuitee
A
ARZOU solo_traveller re
7
Dommage pour le bruit et travaux rénovation
Pros:

La proximité et l’emplacement

Cons:

Du premier jour au dernier jour, il y avait des travaux juste à côté de ma chambre depuis le matin toute la matinée. Cela a été très contraignant pour nous. Ce n’est que au dernier jour de notre séjour que le staff a réagi pour nous changer de chambre. Ça a été un cauchemar pour notre repos, car nous travaillons dur jusqu’à tard et nous avons besoin de dormir le matin, notre colère et anxiété a été décuplée par rapport à ces bruits et à la non réactivité du staff.

2026-02-14 via Nuitee
M
Myriam couple fr
5
2026-02-14 via Nuitee
O
Osman solo_traveller eg
9
2026-02-13 via Nuitee
A
Ahmed Ali couple iq
5
2026-02-12 via Nuitee
N
Nimao solo_traveller us
10
2026-02-11 via Nuitee