Pullman Dubai Creek City Centre

Hotels
•
Pullman Hotels and Resorts
8.4 (3081 reviews)
Adjacent to Deira City Shopping Centre , Dubai , ae

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy environment due to construction

Categories

Cleanliness
7.48
Many reviews mentioned issues with room cleanliness and maintenance.
Service
8.95
Some reviews praised the friendly staff; however, there were notable negative experiences.
Location
9.49
Positive mentions about proximity to the mall and airport.
Room Quality
6.94
Issues reported related to room maintenance and comfort.
Amenities
8.47
Amenities were generally satisfactory, but noise from renovations affected enjoyment.
Value for Money
7.93
Some indicated the experience did not meet expectations for price.
Food and Beverage
9.48
Breakfast and food options received high praise.
Overall Experience
8.45
Mixed sentiments but generally positive with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Experience unparalleled luxury at Pullman Dubai Creek City Centre, where modern comfort meets convenience.

Unbeatable Location
Nestled next to Deira City Centre Mall and Metro Station, our hotel offers easy access to Dubai’s vibrant attractions and shopping destinations, including the extensive City Centre Deira Mall.

Culinary Delights
Indulge in a world of flavors at Medley, featuring live cooking stations with international cuisine, or unwind at La Fabrique sports bar, where you can catch live games while savoring refreshments.

Exceptional Amenities
Stay active in our fully-equipped fitness center, rejuvenate in the sauna, and enjoy 24-hour room service for a stay tailored to your every desire. Babysitting services ensure peace of mind for parents traveling with little ones.

Book your stay today at Pullman Dubai Creek City Centre for an unforgettable experience!

Important information:

Please note that for all prepaid bookings, the original credit card that was used and charged should be presented upon check-in, otherwise the hotel reserves the right to reject accommodations. In the case of early departure after check-in, any unused nights will be charged at the original rate booked.

Kindly be informed that admittance to the Executive Lounge is permitted for adults aged 18 and above. Complimentary happy hour with alcoholic beverages and canapes are from 6 pm till 8 pm.

Starting 1st November 2025, we are enhancing our facilities to provide you with greater comfort, style and unforgettable experiences. During this period, certain areas of the property may be subject to adjustments. We are committed to minimizing any inconvenience and ensuring your stay remains seamless, with the same service excellence you expect from us. Our team is available on-site to assist you at any time. For any queries, please contact us at +971 4 294 1222 or email us at h2022@accor.com. Thank you for your kind understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3081 reviews
Cleanliness: 7.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 9.48
Overall Experience: 8.45
J
Joel • extended_group • sc
10
2026-04-11 • via Nuitee
A
Abdalla • couple • ae
7
لابد من تطوير خدماتهم في سعادة العملاء
Cons:

الأكل كان متواضع
طلبا تنظيف الغرفة والعامل لم يبالي بنا
الحمام صغير جيدا

2026-04-11 • via Nuitee
S
Songoire • solo_traveller • sc
10
Pros:

The staff was so nice

Cons:

Nothing

2026-04-11 • via Nuitee
K
Katerina • family_with_children • pt
10
Pros:

Top

Cons:

Top

2026-04-10 • via Nuitee
M
Mohamed • family_with_children • sd
7
2026-04-09 • via Nuitee
X
xiao • couple • lc
10
Pros:

arienne and jovy The service was excellent; they helped customers with any needs! Thank you!

2026-04-07 • via Nuitee
R
redhab • couple • ae
3
Pros:

Not good

2026-04-07 • via Nuitee
C
Claudio • family_with_children • sc
10
Pros:

Everything

Cons:

Nothing

2026-04-03 • via Nuitee
A
ALAIN • family_with_children • cd
10
2026-04-02 • via Nuitee
R
reem fadhel • couple • ae
10
2026-04-01 • via Nuitee
M
Maria Anna • family_with_children • de
10
2026-03-30 • via Nuitee
M
Mohammad Shaker • family_with_children • af
9
Pros:

Staff

Cons:

Construction

2026-03-30 • via Nuitee
A
Arno • solo_traveller • sc
9
2026-03-29 • via Nuitee
S
Saud Bin • family_with_children • ae
9
2026-03-29 • via Nuitee
N
Nataliya • family_with_children • ru
8
Pros:

Отель чистый, комфортно для проживания

Cons:

Не предупредили, что бассейн закрыт, а бронировали из-за бассейна в этом отеле
Компенсации за это не было предложено даже в виде комплимента или завтрака
Если создаются неудобства, значит руководству надо чем-то компенсировать это гостям

2026-03-29 • via Nuitee
A
Arnaud • family_with_children • fr
2
Séjour contraint que l’hôtel refuse de rembourser
Pros:

Fonctionnel, avec un accès direct au mall adjacent pratique

Cons:

La direction de l’hôtel !

2026-03-28 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
9
2026-03-28 • via Nuitee
J
Jame • solo_traveller • ae
10
We had an excellent stay with my family…and I appreciate the thoughtfulness of the hotel in preparing something (cake &a
Pros:

The room was very spacious and the fact that it is connected to the mall.

Cons:

None

2026-03-27 • via Nuitee
I
Ishtiaq • family_with_children • sa
8
Pros:

The convenient location adjoining the mall.

Cons:

The overall value for money could be better.

2026-03-26 • via Nuitee
D
Dmitriy • solo_traveller • kz
8
2026-03-25 • via Nuitee