Ornament Hotel and Apartments

Hotels
9.1 (319 reviews)
3 Kasima Efendije Dobrače , Sarajevo , BA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
No elevator
Pillows could be better

Categories

Cleanliness
9.31
Reviews frequently mentioned that the hotel and rooms were clean.
Service
9.78
Staff were very helpful, kind, and attentive throughout the stay.
Location
9.32
The hotel is conveniently located near shops, restaurants, and main attractions.
Room Quality
8.77
Rooms were spacious and clean, though some mentioned a lack of amenities like reading lamps.
Amenities
8.3
Basic amenities were generally satisfactory, but some guests noted areas for improvement, such as pillows.
Value for Money
9.26
Great value for the quality of service and location.
Food and Beverage
8.81
Breakfast was highly rated, though there were comments suggesting it could improve.
Overall Experience
9.28
Guests frequently expressed an overall positive experience with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:56

Property Description

City Views and Family Comfort
Ornament Hotel and Apartments in Sarajevo offers stunning city views from its terrace and bar, providing a perfect backdrop for your stay. With family rooms available, this hotel ensures comfort and convenience for all guests.

Modern Amenities and Multilingual Staff
Each room is equipped with a kettle, private bathroom, and free toiletries. Selected rooms even feature a kitchen with a fridge. Enjoy air conditioning, a safety deposit box, and a flat-screen TV during your stay. The multilingual staff, fluent in Arabic, Bosnian, English, and Croatian, are ready to assist with any inquiries.

Delicious Breakfast and Prime Location
Start your day with a buffet, continental, or halal breakfast at the property. Situated near iconic landmarks like Gazi Husrev-beg Mosque and Sarajevo City Hall, Ornament Hotel and Apartments is the ideal choice for travelers seeking comfort and convenience in Sarajevo.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 319 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
N
nikolina akmadza • family_with_children • hr
10
2026-10-21 • via Nuitee
L
Lynn • extended_group • gb
10
Great location, greater staff
Pros:

This is a hotel in a great location. Not on the centre but in a quiet street 2 minutes away from the Old Town. Breakfast was fine. Room was big and the TV had some international channels.
The best part of the hotel however is the staff. From the moment we checked in till we left we were so very well looked after. We got help with money and banking, translation and help with our luggage.
I would definitely recommend coming here.

Cons:

Nothing

2026-10-19 • via Nuitee
H
Hans-Hendrik • solo_traveller • de
8
sehr zentrales und modernes Hotel mit gutem Frühstück!
Pros:

-moderne Ausstattung
-sehr sauber
-gutes Frühstück von hoher Qualität, wenn auch wenig Variation
- dass ich vor 14 Uhr einchecken durfte
- W-Lan hat gut funktioniert
-Kühlschrank im Zimmer
-sehr gute Lage
-hilfsbereites Personal
-gute Rollläden im Zimmer

Cons:

-Zimmer 2 war hellhörig, lag direkt an einer Straße. Ohrenstöpsel dringend zu empfehlen. Zum Glück wird der Verkehr nachts weniger

2026-10-18 • via Nuitee
H
Hanna • extended_group • us
10
Pros:

Nice. Quiet, spacious

2026-10-17 • via Nuitee
N
Nesrin Tanta • solo_traveller • tr
9
2026-10-07 • via Nuitee
L
lulic • solo_traveller • si
8
Pros:

Sve je bilo Odlično..

Cons:

Manjka parking za avto

2026-10-07 • via Nuitee
G
Gvido • couple • lv
9
2025-10-16 • via Nuitee
D
Dennis • family_with_children • au
9
Fantastic
Pros:

Hotel was in good location, near to shops and restaurants. Room was very clean and spacious. Breakfast was good. Staff were kind and helpful.

Cons:

None

2025-10-16 • via Nuitee
D
Dorra • extended_group • fr
8
2025-10-15 • via Nuitee
1
123 • extended_group • gb
10
Pros:

The staff at reception were amazing

Cons:

Pillows could be better. Not comfy

2025-10-12 • via Nuitee
B
basini • family_with_children • ch
10
Odlicno
Pros:

Dorucak je super
Lokacija je odlicna samo 1 minut pesice do bascarsije

2025-10-10 • via Nuitee
N
Nesrin Tanta • extended_group • tr
9
2025-10-08 • via Nuitee
I
Ivan • solo_traveller • cz
8
2025-10-04 • via Nuitee
J
JAOUAD • solo_traveller • ma
9
Pros:

Proximité des lieux d'attractions. Personnel très accueillant. Petit déjeuner très riche

Cons:

Ras

2025-10-04 • via Nuitee
D
Denis • family_with_children • me
10
Pros:

U sustini sve je ok

Cons:

Parking nije bas najbolji.

2025-09-28 • via Nuitee
J
Julie
10
Pros:

It was lovely to be able to walk out the door and into the street with stalls and restaurants. 1 minute walks from the city hall bus stop from the airport.
The staff were very friendly, kind and helpful.
Freshly prepared breakfast buffet. And fruit, tea and coffee available any time

2025-09-24 • via Nuitee
P
Piotr • extended_group • pl
7
Pros:

+ Duży pokój
+ Kuchnia w pokoju jako oddzielne pomieszczenie
+ Łazienka w dobrym standardzie
+ Dobra lokalizacja
+ Elektryczne rolety w pokoju

2025-09-18 • via Nuitee
A
Anwar • extended_group • gb
9
Excellent location, halal breakfast, good WiFi
Pros:

Excellent location, 1 min from tram, 3 min from main Gazi Guzrev masjid
Rooms clean
Good wifi
Great breakfast selection
Very polite Staff. Imran and Arsalan were great

Cons:

Rooms didn't have reading lamp
Rooms didn't have tea making facility

2025-09-14 • via Nuitee
A
Adam • couple • fr
10
2025-09-10 • via Nuitee
O
Oruc • family_with_children • nl
10
Leuke plek en verblijf!
Pros:

Alles goed geregeld

Cons:

Nvt

2025-09-07 • via Nuitee