Chez Phil

Hotels
8 (553 reviews)
32 Rue Centrale , Robertville , be

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly service
Good value
Clean rooms
Cons:
Basic amenities
Limited restaurant hours
Hard beds

Categories

Cleanliness
7.83
Many reviews mention the hotel is clean and simple.
Service
8.8
Owner and staff are repeatedly described as friendly and helpful.
Location
8.34
Well-located for hiking and easy to access.
Room Quality
7.79
Rooms are acceptable, but some mention basic amenities.
Amenities
7.32
Some amenities are noted as needing updates or lacking.
Value for Money
8.28
Consistently described as good for the price.
Food and Beverage
7.83
Food received good remarks, but some complaints exist.
Overall Experience
7.8
Generally a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:25

Property Description

Garden, Terrace, and Restaurant
Chez Phil offers a charming 2-star accommodation in Robertville with a beautiful garden, a cozy terrace, and a delightful restaurant, perfect for relaxing and enjoying a meal during your stay.

Comfortable Rooms with Modern Amenities
The hotel's rooms feature a flat-screen TV, free WiFi, and a private bathroom with free toiletries. Some rooms even offer a scenic city view, providing a comfortable and convenient stay for all guests.

Outdoor Activities and Nearby Attractions
Located in Robertville, guests at Chez Phil can partake in various outdoor activities like hiking and skiing. Additionally, the hotel is conveniently close to attractions such as Historical Town Hall Aachen and Vaalsbroek Castle, ensuring a memorable stay with plenty to explore.

Book your stay at Chez Phil now and experience a delightful blend of comfort, convenience, and leisure activities.

Important information:

Please note A surcharge of 10 euros applies for arrivals after check-in hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 16 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 553 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
K
kenneth • family_with_children • be
8
2026-07-12 • via Nuitee
C
christophe • solo_traveller • fr
9
2026-07-11 • via Nuitee
V
Véronique • solo_traveller • be
10
Pros:

La chambre est spacieuse et très propre. Bien équipée avec frigo. Le petit-déjeuner est simple et très généreux . Nous avons aussi manger au restaurant,tout est très bon avec aussi de très belles quantités. Le personnel est vraiment très sympathique. C'est une très très belle découverte pour nous. Nous y retournerons sans hésiter

2026-07-09 • via Nuitee
D
Dorian • family_with_children • it
8
Soggiorno gradevole e soddisfacente. Hotel consigliato.
Pros:

Personale molto gentile e disponibile. Camera gradevole e ordinata. Esperienza soddisfacente.

Cons:

Sebbene fosse tutto in ordine, la pulizia era un po' superficiale.

2026-07-07 • via Nuitee
P
Pieter • solo_traveller • be
8
2026-07-05 • via Nuitee
S
stradhabay • family_with_children • be
8
2026-07-05 • via Nuitee
D
Dubois • solo_traveller • be
8
Pros:

Établissement Propre et sympathique

2026-07-04 • via Nuitee
A
Alison • solo_traveller • fr
8
Pile ce qu’il faut pour passer la nuit ! Simple et efficace.
Pros:

Proximité de points d’importance
Proposition de petit-déjeuner et restauration
Bonne accessibilité
Bon contact avec le gérant qui est sympathique

2026-07-03 • via Nuitee
P
Patrick • family_with_children • be
8
2026-07-01 • via Nuitee
C
Christina • solo_traveller • de
8
2026-06-29 • via Nuitee
J
Jos • extended_group • nl
9
Prima overnachtingsplek voor (Venntrilogie) wandelaars.
Pros:

Vriendelijke en behulpzame eigenaar Philippe.
Lekkere maaltijd 's avonds en eenvoudig maar prima ontbijt.

Cons:

Kan helaas niet anders maar het drukke (vracht)verkeer langs het terras was nogal rumoerig.

2026-06-28 • via Nuitee
K
Kylian • solo_traveller • fr
10
Excellent séjour
Pros:

L’accueille est la gentillesse du personnel,l’arrangement sûr l’horaire pour ce présenter que j’ai eu pour pouvoir arriver à temps sûr le circuit de Spa-Francorchamps

Cons:

Tout de A à Z

2026-06-28 • via Nuitee
M
Marjanne • couple • nl
8
Prima voor een overnachting voor wandelaars van de Venntrilogie
Pros:

De ligging van het hotel tov wandelpaden

2026-06-25 • via Nuitee
F
Friedhelm • solo_traveller • de
8
2026-06-25 • via Nuitee
R
Rita • couple • nl
8
2026-06-24 • via Nuitee
H
Hilco • solo_traveller • nl
8
Prima budget B&B voor een of twee nachten, maar wisselvallige klantvriendelijkheid
Pros:

Gastheer/eigenaar vriendelijk en is heel bereid ook een andere taal te spreken, zelfs Nederlands. Ontbijt was prima verzorgd. Kamers verrassend netjes en modern (de rest van het pand een stuk minder). Tijdens diner ook prima eten (niet inbegrepen)

Cons:

Ontvangst was wat chaotisch, maar dat kwam ook omdat ik tijdens diner arriveerde (er zit ook een restaurant bij), maar midden in het restaurant blijven wachten was wel wat ongemakkelijk. Service tijdens diner van de serveerster was erg ondermaats. Ik werd vaak overgeslagen, en ondanks dat ik meermaals in het Engels contact zocht, sprak ze me iedere keer weer toe (met afwezige vriendelijkheid) in het Frans (terwijl ze prima Engels kon).

2026-06-23 • via Nuitee
R
RA • solo_traveller • nl
8
2026-06-17 • via Nuitee
N
NielsHo • solo_traveller • de
8
2026-06-15 • via Nuitee
S
Sandrine • solo_traveller • be
9
2026-06-15 • via Nuitee
F
Frank • couple • de
9
Topp Unterkunft vor dem Hohen Venn!
Pros:

Sehr netter Empfang. Konnten unser Zimmer sofort beziehen. Abendessen und Frühstück 👍. Fahrräder konnten sicher untergestellt werden.
Wir würden wieder bei Chez Phil übernachten.

2026-06-14 • via Nuitee