Makaza Complex

Hotels
9.2 (201 reviews)
Makaza Complex, near Gruevo Village , Momchilgrad , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful location and nature
Comfortable and spacious amenities
Cons:
Issues with cleanliness in rooms
Problems with food quality and service
Room sizes could be larger

Categories

Cleanliness
8.8
Some guests noted cleanliness but also mentioned issues with furniture, impacting overall perception.
Service
10
Many remarks on helpful staff and positive service experiences.
Location
9.5
Reviewed positively for its tranquil environment and natural settings.
Room Quality
8.5
Some comfort issues mentioned, including small room size and furniture quality.
Amenities
9.5
Good amenities noted, including pools and recreational spaces.
Value for Money
9
General agreement that it provides decent value relative to experiences shared.
Food and Beverage
8.7
Edible quality problem noted, particularly with unclarified menu items.
Overall Experience
9.6
Many guests indicated a high level of satisfaction despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:32

Property Description

Luxurious Outdoor Pool:
Enjoy a refreshing dip in our free outdoor pool at the Makaza Complex, nestled in the picturesque Eastern Rhodopes.

Relaxing Spa Facilities:
Indulge yourself with our sauna and steam bath, perfect for unwinding after a day of exploring.

Delicious Dining Options:
Savor international cuisine at our on-site restaurant and start your day right with a complimentary breakfast each morning.

Experience the ultimate blend of relaxation and comfort at the Makaza Complex. Book your stay now to make unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for BGN 10 per person per night when using an existing bed.
    People 12 years old and over stay for BGN 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 201 reviews
Cleanliness: 8.8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 9.6
Сехуре • couple • bg
8
2026-07-10 • via Nuitee
E
EMEL • solo_traveller • tr
10
2026-07-09 • via Nuitee
Петя • solo_traveller • bg
9
2026-07-05 • via Nuitee
M
Martin • extended_group • bg
10
Pros:

Bizim beklentilerimizi fazlası ile karşıladı herşey çok güzeldi, restorandaki yemekler lezzetli, villalarda konakladık çok temiz çalışanlar güler yüzlü tüm Complex Makaza ekibine verdikleri emekler için teşekkür ederiz

2026-07-05 • via Nuitee
M
Myuslyum • solo_traveller • bg
10
2026-07-04 • via Nuitee
B
Bayramoğlu • solo_traveller • tr
10
2026-07-01 • via Nuitee
Μαρια • extended_group • gr
10
2026-06-30 • via Nuitee
N
Nevin • solo_traveller • tr
8
2026-06-27 • via Nuitee
I
icoefi • family_with_children • bg
9
2026-06-25 • via Nuitee
Y
Yuliyanov • solo_traveller • dk
9
2026-06-25 • via Nuitee
Μαρια • extended_group • gr
9
2026-06-25 • via Nuitee
Марияна • family_with_children • bg
10
2026-06-23 • via Nuitee
S
Seniha • couple • tr
10
Harikaydi
Pros:

Odalari cok temiz resepsiyon cok ilgili

Cons:

Tek beğenmediğimiz restaurant bölümü garsonlari çok yavaş ve herşeyi taksit taksit getiriyorlar

2026-06-22 • via Nuitee
A
Abdullah • family_with_children • tr
10
2026-06-21 • via Nuitee
S
sKyTeRuS • solo_traveller • tr
9
Pros:

Genel olarak odalar, havuz, restaurant temiz. Çalışanlar çok ilgili ve kibar. Tüm personel Türkçe biliyor. Cuma akşamı canlı müzik vardı gayet eğlenceliydi. Çocuklar için park güzeldi. Kahvaltı yeterli. Restorandaki yemekler de gayet güzel ve fiyatları uygun.

Cons:

Genel olarak sevdik.

2026-06-20 • via Nuitee
S
Susanne • couple • de
10
2026-06-13 • via Nuitee
S
Sofka • couple • bg
9
2026-06-13 • via Nuitee
J
joel • solo_traveller • fr
6
Pros:

Chambre petite mais fonctionnelle.
Endroit calme.

Cons:

Petit déjeuner limité (absence de jus de fruit, ni eau)
1 seule boisson chaude.
Accueil peu souriant.

2026-06-06 • via Nuitee
İhsan • solo_traveller • tr
8
2026-06-03 • via Nuitee
M
Maksim • solo_traveller • rs
10
2026-06-01 • via Nuitee