Makaza Complex

Hotels
9.2 (165 reviews)
Makaza Complex, near Gruevo Village , Momchilgrad , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful location and nature
Comfortable and spacious amenities
Cons:
Issues with cleanliness in rooms
Problems with food quality and service
Room sizes could be larger

Categories

Cleanliness
8.8
Some guests noted cleanliness but also mentioned issues with furniture, impacting overall perception.
Service
10
Many remarks on helpful staff and positive service experiences.
Location
9.5
Reviewed positively for its tranquil environment and natural settings.
Room Quality
8.5
Some comfort issues mentioned, including small room size and furniture quality.
Amenities
9.5
Good amenities noted, including pools and recreational spaces.
Value for Money
9
General agreement that it provides decent value relative to experiences shared.
Food and Beverage
8.7
Edible quality problem noted, particularly with unclarified menu items.
Overall Experience
9.6
Many guests indicated a high level of satisfaction despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:32

Property Description

Luxurious Outdoor Pool:
Enjoy a refreshing dip in our free outdoor pool at the Makaza Complex, nestled in the picturesque Eastern Rhodopes.

Relaxing Spa Facilities:
Indulge yourself with our sauna and steam bath, perfect for unwinding after a day of exploring.

Delicious Dining Options:
Savor international cuisine at our on-site restaurant and start your day right with a complimentary breakfast each morning.

Experience the ultimate blend of relaxation and comfort at the Makaza Complex. Book your stay now to make unforgettable memories.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for BGN 10 per person per night when using an existing bed.
    People 12 years old and over stay for BGN 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 8.8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 9.6
Йордан • couple • bg
10
2026-05-08 • via Nuitee
S
Stivans • extended_group • bg
10
Pros:

Много добра закуска.

2026-05-06 • via Nuitee
M
Mira • couple • bg
10
2026-05-02 • via Nuitee
M
MUSTAFA • solo_traveller • tr
8
2026-04-28 • via Nuitee
Емил • couple • bg
10
Препоръчвам !
Pros:

Всичко беше на ниво!!!

2026-04-27 • via Nuitee
S
Sunay • solo_traveller • tr
9
2026-04-25 • via Nuitee
O
orhan • solo_traveller • tr
10
2026-04-23 • via Nuitee
B
Batuhan • couple • nl
4
2026-04-23 • via Nuitee
M
Miglena • extended_group • bg
10
Една прекрасна почивка!
Pros:

Уникален комплекс! Красота,чистота,уважение всичко в едно е там.Приятна обстановка. Много учтив и любезен персонал, както на рецепцията, така и в ресторанта.Богат избор на храна, обилна и качествена.Прекрасна закуска и топ меню.Всичко беше чудесно! При следваща възможност ще ви посетим отново!

Cons:

Без забележки!

2026-04-14 • via Nuitee
A
Alexandru • solo_traveller • ro
8
2026-04-14 • via Nuitee
G
Gabriela Vekova • solo_traveller • bg
10
2026-04-13 • via Nuitee
Толина • extended_group • bg
10
Толич
Pros:

Любимо място.
За шести път го посещаваме и няма да е за последно.
Хигиена,обслужване,отношение - на най-високо ниво.
Бъдете все така неуморни и успешни !

Cons:

То и да търсиш -нямааа!!!

2026-04-13 • via Nuitee
A
Angel • family_with_children • bg
10
Gidip kalmanızda fayda var restoran da yemek yemeği unutmayın.
Pros:

Gayet güzel her sene illaki 1-2 gün gidip kalırız ve çok memnun kalıyoruz.Yaz günü yeni yerlerinde kaldık havuzlu oda da orası da güzel di ve temiz di

2026-04-12 • via Nuitee
E
Eli • couple • bg
10
Pros:

Всичко беше чудесно

Cons:

Няма такова неща

2026-04-12 • via Nuitee
Özkılıç • couple • tr
10
2026-04-02 • via Nuitee
B
berkant onur • couple • tr
8
2026-04-01 • via Nuitee
B
berkant onur • couple • tr
8
2026-04-01 • via Nuitee
D
Dragomir • couple • bg
10
2026-03-30 • via Nuitee
F
Firdes • extended_group • bg
7
Чисто и спокойно
Pros:

Много спокоен и поддържан комплекс. Хареса ни закуската. В стаята беше чисто. Персоналът е много любезен и учтив.

Cons:

Резервирахме една единична и една двойна стая, но размерите на двете стаи бяха еднакви. И стаята, и леглото бяха твърде тесни за двама души. Вероятно има и по-удобни стаи. Посетихме комплекса за първи път, но за тази цена има по-добри алтернативи за настаняване.

2026-03-29 • via Nuitee
M
Mustafa • couple • tr
9
2026-03-28 • via Nuitee