Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleaning issues
Temperature in rooms

Categories

Cleanliness
7.69
Some reviews mention dirty rooms and unpleasant smells in the bathroom.
Service
9.66
Multiple positive comments about friendly and helpful staff.
Location
9.2
Central location with easy access to local attractions.
Room Quality
8.15
Rooms are spacious and well-furnished but some had temperature issues.
Amenities
8.49
Good parking facilities and some rooms had great views.
Value for Money
8.84
Offers good value with reasonable pricing for the room sizes.
Food and Beverage
8.69
No specific mentions but implied positive experiences from overall satisfaction.
Overall Experience
8.86
Overall sentiment is positive despite some service consistency issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:18

Property Description

Terrace with Stunning Views
Experience breathtaking views from our terrace at Family Hotel Silvestar, located in the heart of Veliko Tŭrnovo.

Comfortable and Pet-Friendly Rooms
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, perfect for you and your furry friends.

Convenient Amenities and Nearby Attractions
Benefit from private underground parking, a shared lounge, and proximity to popular attractions like Tsarevets Fortress and Forty Martyrs Church.

Book your stay at Family Hotel Silvestar now for an unforgettable experience in Veliko Tŭrnovo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 5.87 per day.

Location

Guest Reviews

8.7
Based on 1340 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.49
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.86
G
Grumazescu • solo_traveller • ro
10
Super!
Pros:

Locatia,camera,balconul!

Cons:

Lipsa gel de dus,era doar șampon si un săpun mic!

2026-05-08 • via Nuitee
A
Alexandru • extended_group • ro
5
Noi ne-am distrat, facand haz de necaz, dar nu mai venim la acest hotel si nici nu recomandam.
Pros:

Am mai fost in acest hotel si am fost foarte multumita. Amplasarea este bună, zona linistita. Nu se mai serveste mic dejun ca inainte, dar stiam.

Cons:

Am facut rezervarea din februarie si am ales camere cu balcon (special am luat aici, pentru ca aveau balcon). Cand am ajuns au spus ca este o greseala de la booking pentru ca noi nu rezervasem cu balcon. Pentru parcare am stat in receptie 2 ore pana s-a gasit loc, cu toate ca se specificase ca dispun de locuri de parcare. Achitarea camerelor s-a facut la sosire - 260 euro - dar neavand marunti a trebuit sa shimbam prin zona, fapt pentru care am mai asteptat in receptie, pentru ca nu a vrut sa ne dea cheia macar de la o camera care era platita integral (pentru cealalta fiind datori cu 10 euro). Usile de la camere erau umflate si faceau un zgomot groaznic la inchidere/deschidere. Am stat langa camera de serviciu, iar in fiecare dimineata ne trezeam in bufnituri si usi trantite. In camera noastra functiona televizor, iar in camera prietenilor functiona aparatul de aer conditionat. Intre camere era un balconaș in care s-a iesit pentru fumat, dar stateam la rand dupa femeile de serviciu care isi luau pauzele acolo. De asemenea usa balconului, de sticla, era sparta si la fiecare tranteala de usa, sarea cate o aschie.

2026-05-05 • via Nuitee
Ангелов • couple • bg
4
Cons:

Чистотата в банята, скъсаните щори, счупената батерия, слабото осветление и т. н

2026-05-05 • via Nuitee
V
Vasileva • extended_group • bg
10
2026-05-04 • via Nuitee
M
martinez dominguez • solo_traveller • es
8
Pros:

Amplia habitación, limpieza, bien situado.

2026-05-04 • via Nuitee
N
Nikolay • solo_traveller • bg
8
2026-05-01 • via Nuitee
R
Rosen • family_with_children • bg
8
2026-04-30 • via Nuitee
K
Kornelia • solo_traveller • de
8
2026-04-30 • via Nuitee
Y
yasuo • solo_traveller • jp
7
2026-04-27 • via Nuitee
S
slavova • solo_traveller • bg
10
2026-04-26 • via Nuitee
O
otmar • couple • at
10
2026-04-24 • via Nuitee
V
Vesparado • couple • gb
10
Would visit again but will supply my own pillows. Great terrace we booked a further 2 nights
Pros:

The terrace and view

Cons:

No kettle in the room, horrible coffee machine by reception.
Pillows are rubbish.

2026-04-23 • via Nuitee
Z
Zhivodar • couple • bg
10
2026-04-23 • via Nuitee
Кръстев • solo_traveller • bg
8
2026-04-22 • via Nuitee
Юлия • solo_traveller • bg
10
Pros:

Доброжелательный персонал,
Отличное расположение
Нам дали номер с балконом,так как мы курящие.
В номере тепло.
Все отлично.
Много Благодаря!!!!!

2026-04-21 • via Nuitee
C
Cazacu • couple • ro
10
Camera spatioasa, personal amabil
Pros:

Personalul foarte amabil, localizare excelenta

Cons:

Parcarea. In ziua plecari pt ca un alt ospete a parcat gresit a fost nevoie ca alta masina sa fie mutata pt a iesi:(

2026-04-20 • via Nuitee
A
Ashley • couple • gb
8
2026-04-18 • via Nuitee
D
Darya Salishcheva • family_with_children • bg
8
2026-04-17 • via Nuitee
B
Bianca • solo_traveller • ro
10
Pros:

The receptionist was ever so nice he give us several choices for room. The hotel it's very close of restaurant and the attractions nearby.

2026-04-15 • via Nuitee
A
Andrei • solo_traveller • ro
8
2026-04-14 • via Nuitee