Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleaning issues
Temperature in rooms

Categories

Cleanliness
7.69
Some reviews mention dirty rooms and unpleasant smells in the bathroom.
Service
9.66
Multiple positive comments about friendly and helpful staff.
Location
9.2
Central location with easy access to local attractions.
Room Quality
8.15
Rooms are spacious and well-furnished but some had temperature issues.
Amenities
8.49
Good parking facilities and some rooms had great views.
Value for Money
8.84
Offers good value with reasonable pricing for the room sizes.
Food and Beverage
8.69
No specific mentions but implied positive experiences from overall satisfaction.
Overall Experience
8.86
Overall sentiment is positive despite some service consistency issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:18

Property Description

Terrace with Stunning Views
Experience breathtaking views from our terrace at Family Hotel Silvestar, located in the heart of Veliko Tŭrnovo.

Comfortable and Pet-Friendly Rooms
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, perfect for you and your furry friends.

Convenient Amenities and Nearby Attractions
Benefit from private underground parking, a shared lounge, and proximity to popular attractions like Tsarevets Fortress and Forty Martyrs Church.

Book your stay at Family Hotel Silvestar now for an unforgettable experience in Veliko Tŭrnovo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 5.87 per day.

Location

Guest Reviews

8.7
Based on 1428 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.49
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.86
A
Anton • couple • bg
5
2026-07-25 • via Nuitee
K
Kamaz • extended_group • sk
7
Cons:

Parkovanie, veľmi tesne v garáži

2026-07-25 • via Nuitee
N
Neli • family_with_children • dk
9
2026-07-24 • via Nuitee
M
mrt • solo_traveller • tr
8
Pros:

Great location,good price

Cons:

My bed was sunk in the middle,they need renovation

2026-07-24 • via Nuitee
M
Marcin • solo_traveller • pl
8
Pros:

Dobra lokalizacja i prywatny parking w budynku.

2026-07-22 • via Nuitee
C
CRISTIAN • solo_traveller • ro
1
2026-07-21 • via Nuitee
Джансу • couple • bg
8
Pros:

Близо до всичко

Cons:

Странно посрещане от персонал

2026-07-21 • via Nuitee
Емануил • solo_traveller • bg
8
Pros:

Хотелът е на супер място. Тих, спокоен, с възпитан персонал. Препоръчвам! Бих отседнал отново там.

2026-07-21 • via Nuitee
G
George Sabastian • couple • ro
9
Excelent!
Pros:

Locație excelentă!

Cons:

Nu am păreri negative!

2026-07-20 • via Nuitee
R
Réka • family_with_children • hu
9
Pros:

The host is very helpful and friendly, the room and the bathroom is very clean. There is air condition in the room, a water heater is available.

Cons:

The view of the lake is partially covered by the opposite building.

2026-07-20 • via Nuitee
I
Ion • couple • ro
5
Pentru tranzit e OK.
Pros:

Aproape de centru, parcare subterană suficient de mare

Cons:

Mobilierul învechit, mai ales în holul de la intrare

2026-07-19 • via Nuitee
S
slavova • solo_traveller • bg
10
2026-07-19 • via Nuitee
S
slavova • solo_traveller • bg
10
2026-07-19 • via Nuitee
Атанаска • solo_traveller • bg
5
Цена - качество (средно)
Pros:

Разположението. Локацията е хубава , близо до Царевец и центъра , до хотела има и ресторант.

Cons:

Паркинга беше много странен ,неудобен за паркиране.
Неудобно легло.
Врата ми беше изкъртена, за да си отворя трябваше да си я повдигам, висеше вратата от горната панта , до мен имаше тераса от външната страна беше счупени стъклото.

2026-07-19 • via Nuitee
R
RICKARD • solo_traveller • se
8
2026-07-19 • via Nuitee
S
slavova • solo_traveller • bg
10
2026-07-19 • via Nuitee
J
Jiří • extended_group • cz
9
2026-07-18 • via Nuitee
Жанет • solo_traveller • bg
9
2026-07-18 • via Nuitee
Константин • family_with_children • bg
9
Приятно и спокойно.
Pros:

Спокойно, приятно и чисто място. Момчето на рецепцията беше много вежливо.

Cons:

Не ме бяха предупредили да си нося фазомер за да си включа лампата в спалнята ( ключът за лампата беше счупен ).

2026-07-17 • via Nuitee
Русанова • couple • bg
6
2026-07-17 • via Nuitee