Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleaning issues
Temperature in rooms

Categories

Cleanliness
7.69
Some reviews mention dirty rooms and unpleasant smells in the bathroom.
Service
9.66
Multiple positive comments about friendly and helpful staff.
Location
9.2
Central location with easy access to local attractions.
Room Quality
8.15
Rooms are spacious and well-furnished but some had temperature issues.
Amenities
8.49
Good parking facilities and some rooms had great views.
Value for Money
8.84
Offers good value with reasonable pricing for the room sizes.
Food and Beverage
8.69
No specific mentions but implied positive experiences from overall satisfaction.
Overall Experience
8.86
Overall sentiment is positive despite some service consistency issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:18

Property Description

Terrace with Stunning Views
Experience breathtaking views from our terrace at Family Hotel Silvestar, located in the heart of Veliko Tŭrnovo.

Comfortable and Pet-Friendly Rooms
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, perfect for you and your furry friends.

Convenient Amenities and Nearby Attractions
Benefit from private underground parking, a shared lounge, and proximity to popular attractions like Tsarevets Fortress and Forty Martyrs Church.

Book your stay at Family Hotel Silvestar now for an unforgettable experience in Veliko Tŭrnovo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 5.87 per day.

Location

Guest Reviews

8.7
Based on 1278 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.49
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.86
Силвия • family_with_children • bg
10
2026-03-07 • via Nuitee
M
Márcia • family_with_children • br
10
Atendimento simpático e quarto enorme
Pros:

O senhor que nos recebeu foi muito gentil e simpático, nos deu um quarto enorme com balcão, o banheiro estava brilhando, novíssimo e limpo,

Cons:

Gostei de tudo, só tenho uma sugestão: deixar um rodo e um tapetinho no banheiro pois como não tem Box nem cortina no chuveiro molha muito o chão

2026-03-07 • via Nuitee
K
Kaloyan • couple • bg
6
2026-03-06 • via Nuitee
I
Ivan • solo_traveller • bg
7
2026-03-06 • via Nuitee
A
Angelov • family_with_children • bg
10
Pros:

Всичко беше на ниво. Топ локация и паркомясто!

2026-03-04 • via Nuitee
G
Georgi • family_with_children • bg
10
Страхотен хотел !
Pros:

Отношението на персонала, чистотата и удобствата в хотела , определено си заслужават добрата оценка . Разполагат с подземен паркинг, който е с директна връзка с рецепцията . Беше много топло и уютно в стаята .

Cons:

Нямаме никакви забележки ! Всичко беше прекрасно и престоят ни беше чудесен !

2026-03-04 • via Nuitee
D
Dickman • solo_traveller • de
10
2026-03-03 • via Nuitee
A
Anton • family_with_children • bg
8
2026-03-03 • via Nuitee
M
Marius • family_with_children • ro
10
Pros:

Locația, camera mare, foarte curată și frumos mobilată

Cons:

Nu exista ceva care să-mi displaca

2026-02-27 • via Nuitee
E
Eirena • couple • fr
10
Pros:

Très pratique !

2026-02-26 • via Nuitee
Христова • family_with_children • bg
7
2026-02-23 • via Nuitee
Мария • couple • bg
10
2026-02-23 • via Nuitee
Пламен • solo_traveller • bg
10
2026-02-23 • via Nuitee
V
Veselani • family_with_children • bg
3
Pros:

Не бих повторила.

Cons:

В банята нямаше отопление. Мирише ше на мухъл. Стаите бяха студени.

2026-02-10 • via Nuitee
C
CHEN CHIN • couple • tw
9
Pros:

地理位置超讚，離沙皇城堡很近
我們從巴士西站搭附近的20號公車直接到飯店附近的公車站，省去很多爬上坡的路
謝謝銀星安排有陽台的房間，我們在陽台上一邊享受美食一邊聽Yantra河的溪水聲，寧靜又平和。

Cons:

浴室設備很新，但有一股沼氣味
不知為何會這樣

2026-02-09 • via Nuitee
Тодор • family_with_children • bg
10
2026-01-31 • via Nuitee
L
LILIA • couple • bg
9
Приятен хотел и отзивчив персонал
Pros:

Отзивчив персонал.

2026-01-29 • via Nuitee
E
Eray • couple • bg
5
2026-01-27 • via Nuitee
S
Silviya • couple • es
10
Pros:

Много чисто,приятно и персоналът много внимателни и вежливи.

2026-01-25 • via Nuitee
Ивелин Иванов • family_with_children • bg
5
2026-01-25 • via Nuitee