Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleaning issues
Temperature in rooms

Categories

Cleanliness
7.69
Some reviews mention dirty rooms and unpleasant smells in the bathroom.
Service
9.66
Multiple positive comments about friendly and helpful staff.
Location
9.2
Central location with easy access to local attractions.
Room Quality
8.15
Rooms are spacious and well-furnished but some had temperature issues.
Amenities
8.49
Good parking facilities and some rooms had great views.
Value for Money
8.84
Offers good value with reasonable pricing for the room sizes.
Food and Beverage
8.69
No specific mentions but implied positive experiences from overall satisfaction.
Overall Experience
8.86
Overall sentiment is positive despite some service consistency issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:18

Property Description

Terrace with Stunning Views
Experience breathtaking views from our terrace at Family Hotel Silvestar, located in the heart of Veliko Tŭrnovo.

Comfortable and Pet-Friendly Rooms
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, perfect for you and your furry friends.

Convenient Amenities and Nearby Attractions
Benefit from private underground parking, a shared lounge, and proximity to popular attractions like Tsarevets Fortress and Forty Martyrs Church.

Book your stay at Family Hotel Silvestar now for an unforgettable experience in Veliko Tŭrnovo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 5.87 per day.

Location

Guest Reviews

8.7
Based on 1326 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.49
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.86
I
Ivailo • couple • bg
4
2026-04-11 • via Nuitee
S
Sergey • couple • es
10
Pros:

Ubicacion perfecta,oersonal amable,habitaciones limias y amplias!!!Aparcamiento propio.

Cons:

Un poco de olor a tuberia en el baño.

2026-04-09 • via Nuitee
H
Hristina • couple • bg
4
Задоволителен
Pros:

Местоположението

Cons:

Абсолютно амортизиран хотел , плачещ за ремонт !

2026-04-09 • via Nuitee
Марти • couple • bg
6
2026-04-06 • via Nuitee
R
Rayna • family_with_children • bg
3
Pros:

Локацията е отлична

Cons:

Имаше мухъл в стаята и миришеше много тежко на влага. Нямаше отварящ се прозорец в стаята и се наложи да спим на отворена врата към банята, където имаше прозорец.

2026-04-06 • via Nuitee
G
Gabriela • couple • bg
7
2026-04-05 • via Nuitee
D
Diana • family_with_children • bg
9
2026-04-05 • via Nuitee
Любослава • family_with_children • bg
9
2026-04-05 • via Nuitee
M
Milen • family_with_children • bg
10
2026-03-30 • via Nuitee
M
Mihaela • couple • bg
10
Good
Pros:

Spacious rooms and good balcony.

Cons:

Bad parking situation but it’s not their fault

2026-03-29 • via Nuitee
Румен • family_with_children • bg
10
Pros:

Спокойствието

Cons:

Стълбите

2026-03-29 • via Nuitee
A
Adrian • family_with_children • ro
10
Raport pret/calitate super
Pros:

Pozitia ok, personal amabil

Cons:

Strada de acces putin ingusta

2026-03-29 • via Nuitee
S
Silviya • family_with_children • bg
7
Pros:

Съотношение цена/качество

Cons:

Трудно се намери място за паркиране

2026-03-29 • via Nuitee
C
Charles • family_with_children • mt
8
2026-03-29 • via Nuitee
Сиана • couple • bg
4
Лош
Pros:

Единствено ни хареса, че паркинга е безплатен и подземен. И пълничкото момче на рецепция е доста мило и дружелюбно.

Cons:

Още при настаняването пред стаята ни имаше трима човека от персонала, седейки и пушейки цигари. Беше много мръсно, навсякъде паяжини и паяци. Гледахме снимки на стаите горе по етажите, но тази която е отвън е просто трагична. По скоро е стая за персонал. Душа трябва да си го държите, защото и двете поставки са счупени.

2026-03-27 • via Nuitee
Божидар • extended_group • bg
4
Нищо общо с миналата 2025г
Pros:

Местоположението е супер има паркинг

Cons:

Първата вечер беше студено климатика и парното в стаята не работеха чак на следващия ден след над 10 разговора по телефона ни смениха стаята защото няма рецепционист почти никога

2026-03-26 • via Nuitee
A
Ana • family_with_children • de
10
Pros:

Tausch Dachzimmer gegen EG Zimmer verlief problemlos.

Cons:

Duschkopfhalterung sollte repariert werden.

2026-03-24 • via Nuitee
J
Jivka • solo_traveller • bg
4
2026-03-23 • via Nuitee
S
Svetoslava • family_with_children • bg
5
Cons:

Стаите, миришеха на застоял въздух и кухня.

2026-03-21 • via Nuitee
M
Marius • family_with_children • ro
10
Pros:

Camera, mare și frumos aranjată

Cons:

Nu am ce sa spun

2026-03-20 • via Nuitee