Prestige Grand Hotel & Aquapark - All Inclusive

Hotels
8.5 (1650 reviews)
Golden Sands , Golden Sands , bg

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast variety
Friendly staff
Good location
Cons:
Issues with cleanliness
Parking charges
Poor sound insulation

Categories

Cleanliness
7.5
Rooms are clean but there are issues with maintenance as noted in the reviews.
Service
9
Service is generally friendly but there are training issues for reception staff.
Location
9.5
Excellent central location near the sea.
Room Quality
8
Rooms are maintained well, although some mention they are small.
Amenities
8
Good amenities like a pool, but improvements are needed.
Value for Money
8.5
Affordable rates but new charges like parking are concerning.
Food and Beverage
9
Breakfast is highly praised for variety and quality.
Overall Experience
8.5
Overall a decent experience with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:19

Property Description

Luxurious Accommodations
Hotel Erma offers elegantly furnished rooms with modern amenities such as satellite TV, air conditioning, and free toiletries. Some rooms even come with a dining area, perfect for enjoying meals in the comfort of your own space.

Exciting Activities
Guests can unwind by the seasonal outdoor pool, enjoy a game of billiards, or let their children have a blast at the on-site playground. The 24-hour front desk is always available to assist with any requests, ensuring a seamless stay.

Convenient Location
Conveniently situated just 400 meters from the heart of Golden Sands, Hotel Erma is a short drive away from popular attractions like Aladzha Monastery and Party Street. With free private parking and WiFi, your stay is bound to be both enjoyable and stress-free.

Book your stay at Hotel Erma now for a memorable and relaxing experience!

Important information:

Please note that the parking is BGN 12 per day and it's subject to availabuility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1650 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
D
Danut • family_with_children • de
8
2026-08-29 • via Nuitee
M
Manol • family_with_children • gb
7
2026-08-29 • via Nuitee
A
Avram • solo_traveller • ro
9
2026-08-28 • via Nuitee
M
marius • family_with_children • ro
10
2026-08-28 • via Nuitee
D
daniel • solo_traveller • pl
8
Pros:

Miła atmosfera, podejście do gości.

Cons:

Zbyt głośna muzyka na basenie, zbyt niska temperatura ustawiona w holu.

2026-08-28 • via Nuitee
D
David • solo_traveller • il
7
2026-08-27 • via Nuitee
A
AncaAly • solo_traveller • ro
9
Pros:

Am apreciat extraordinar de mult faptul că au fost date șanse tinerilor și celor mai în vârstă să muncească acolo- 100 de stele pentru acest lucru.
Mi-a plăcut mâncarea diversificata la fiecare masa, deși mergem în ultimele minute uneori, nu am dus lipsa de a gasii ceva pe placul nostru.
La piscina cat și la masa era personalul de la curățenie excepțional: mereu strângeau (pahare, farfurii, mizerii), mereu ștergeau mesele și pe jos.
Camera mare și frumoasă cu priveliște frumoasă.
Tot personalul extraordinar!
Pe holul de la fiecare etaj exista aparat de cafea și apă, un mare avantaj când se închide barul seara.

Cons:

Cel mai greu și neplăcut a fost cu parcarea: cineva de ducea departe de hotel că sa pui mașină( mare minus), deși există parcare langa hotel nu erau locuri, noi am avut noroc că am găsit loc până la urmă, cu greu la parcarea de langa- nu este ok mai ales daca mergi cu un copil mic și bagaje multe.
Timpul așteptat la lift lasă puțin de dorit( sunt doar 2 lifturi pentru multe etaje și camere/etaj).

2026-08-26 • via Nuitee
D
Dana • solo_traveller • ro
8
Pros:

Camerele mari, piscina mare

Cons:

Mancarea de proasta calitate

2026-08-25 • via Nuitee
R
Roneliya • extended_group • bg
10
2026-08-25 • via Nuitee
M
Musheref • solo_traveller • se
6
2026-08-25 • via Nuitee
R
Rangelov • solo_traveller • bg
10
2026-08-25 • via Nuitee
C
Constantin Marius • family_with_children • gb
1
Nu o să mai venim niciodată la acest hotel 😔😔
Cons:

Camera a fost murdară și baia foarte murdară
La restaurant sunt pahare de plastic în loc de sticlă
Mâncarea este aceiași în fiecare zi
Curetenia nu se face în fiecare zi

2026-08-25 • via Nuitee
M
Małgorzata • family_with_children • pl
9
The hotel is located right in the city center and offers plenty of activities for children.
Pros:

The hotel is old but clean. There are plenty of activities for children: swimming pools, animation, table tennis, billiard, a PS gaming room, and water slides (at the hotel next door). The staff are friendly and helpful. The food is good, with a special corner prepared for children (pizza, fries, ice cream, etc.).

The location is right in the center, next to the pedestrian promenade. (In the evening, you can hear music from the nearby clubs, but the windows are well insulated, so it is quiet in the room). The sea is also just a few steps away.

I highly recommend it.

Cons:

The hotel is old, and unfortunately, this is noticeable in some areas.

2026-08-25 • via Nuitee
O
Osmanov • family_with_children • bg
1
Втори път няма и да стъпя !!
Pros:

Най-хубавото в хотела беше посрещането в рецепцията много учтиви.

Cons:

Всеки ден една и съща храна и много безвкусна.

2026-08-25 • via Nuitee
Y
Yulia • solo_traveller • ua
8
2026-08-25 • via Nuitee
V
Vasilev • solo_traveller • bg
7
Нелоша семейна почивка с някои забележки
Pros:

За цената си беше окей
Локация, аквапарк, нелоша храна и напитки.
Можеш да посетиш и трите хотела и да консумираш храна и напитки в снек баровете

Cons:

Банята е със завеса. Върнахте ме 20 години назад. Къпеш се и въпреки завесата, част от водата отива на пода. И докато изсъхне, става мазало.
Фитнесът е прекалено малък и с ограничен избор от уреди. На снимките сякаш беше показан друг фитнес.
3 дена подред сервират една скумрия към която никой няма интерес.
Никакви други морски продукти- миди, калмари и т.н.
Явно морски и рибни продукти са прекалено скъпи за хотели Престиж.
Адски неудобно и твърдо разтегаемо канапе, на което се очаква да спят деца. И за капак - нямаше матрак, а вместо това беше сложена една олекотена завивка отдолу.
Подът в стая 528 е с теракот вместо ламинат или мокет. Ами това е дискомфортно. Принуден си постоянно да си обут с чехли.
Климатикът не охлаждаше достатъчно добре! Иначе във фойето сложили 17 климатика и там е добре.

2026-08-24 • via Nuitee
S
Silviu • family_with_children • de
7
2026-08-24 • via Nuitee
H
Haba • family_with_children • hu
9
2026-08-24 • via Nuitee
I
Irina • family_with_children • ro
8
2026-08-24 • via Nuitee
C
Canan • solo_traveller • bg
10
Pros:

Alles war ordentlich und sauber, und das Essen war sehr schmackhaft.

2026-08-24 • via Nuitee