Prestige Grand Hotel & Aquapark - All Inclusive

Hotels
8.5 (1586 reviews)
Golden Sands , Golden Sands , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast variety
Friendly staff
Good location
Cons:
Issues with cleanliness
Parking charges
Poor sound insulation

Categories

Cleanliness
7.5
Rooms are clean but there are issues with maintenance as noted in the reviews.
Service
9
Service is generally friendly but there are training issues for reception staff.
Location
9.5
Excellent central location near the sea.
Room Quality
8
Rooms are maintained well, although some mention they are small.
Amenities
8
Good amenities like a pool, but improvements are needed.
Value for Money
8.5
Affordable rates but new charges like parking are concerning.
Food and Beverage
9
Breakfast is highly praised for variety and quality.
Overall Experience
8.5
Overall a decent experience with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:19

Property Description

Luxurious Accommodations
Hotel Erma offers elegantly furnished rooms with modern amenities such as satellite TV, air conditioning, and free toiletries. Some rooms even come with a dining area, perfect for enjoying meals in the comfort of your own space.

Exciting Activities
Guests can unwind by the seasonal outdoor pool, enjoy a game of billiards, or let their children have a blast at the on-site playground. The 24-hour front desk is always available to assist with any requests, ensuring a seamless stay.

Convenient Location
Conveniently situated just 400 meters from the heart of Golden Sands, Hotel Erma is a short drive away from popular attractions like Aladzha Monastery and Party Street. With free private parking and WiFi, your stay is bound to be both enjoyable and stress-free.

Book your stay at Hotel Erma now for a memorable and relaxing experience!

Important information:

Please note that the parking is BGN 12 per day and it's subject to availabuility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1586 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
S
Silvi • solo_traveller • ro
8
2026-08-08 • via Nuitee
J
Judit • extended_group • hu
8
Ár-érték arányban megfelelő
Pros:

A hotel pár perces sétára található a tengerparttól. A medencénél mindig találtunk üres napágyakat, a víz hőmérséklete megfelelő volt. A szoba nagyon tágas, televízióval, hűtőszekrénnyel, vízforralóval felszerelt. Az erkély is nagy, asztallal, székekkel, ruhaszárítóval. Mindennapos takarítás és igény szerinti törölközőcsere. A külön strandtörölköző hasznos volt.
A reggeli nagyon finom volt, nagy választékkal. Az ebéd és a vacsora is kellően változatos, mindig találtuk magunknak megfelelőt: levesek, tészták, saláták, többféle hús (sertés, csirke, hal), gyümölcsök, sütemények, stb. Az étkezéshez üdítők, sör, bor, kávé mindig elérhető.
A bárokban alkoholos és alkoholmentes koktélokat kínálnak, illetve csapolt sört (ezt ajánlom). A szállodalánc másik 2 hotele könnyen elérhető, csúszdás medencékkel rendelkeznek. Napközben csirke- és sajtfalatok, édességek, fagylalt és pizza volt elérhető a medence mellett.

Cons:

A szálloda recepcióján és az alsó szinten a klíma 20 fokra állítva, néha már kellemetlenül hideg volt. A szobában a kanapé nem volt kényelmes (a normál ágyakkal nem volt probléma). A WC minden reggelre nagyon büdös volt. A lefolyójába vizet öntve enyhült a szag. Az alsó szint szépen felújítva, de a szobák felújítása szükségszerű lenne. A 4. emeleti medence nagyon szuper, de az ott elhelyezett napágyakat nem takarítják kellően (ellenben a fő medencénél lévő napágyakkal).
Az ingyen használható kerékpárok hasznosak, de nagyobb gondot kellene a karbantartásukra fordítani.

2026-08-08 • via Nuitee
L
lotusalb2 • solo_traveller • ro
10
Un apartament încântător
Pros:

Condiții minunate. Mulțumim.

2026-08-08 • via Nuitee
C
Csontos • extended_group • hu
9
2026-08-08 • via Nuitee
B
Bozodi • solo_traveller • ro
9
Pros:

Nagyjából minden rendben volt, az ételek nagyon jók és bőséges! A személyzet kiváló!
Ár érték arányban kiváló!

2026-08-08 • via Nuitee
G
Gisca • solo_traveller • ro
10
Pros:

Vederea la mare și piscinele, mâncarea ok

Cons:

Nu era destul de curat in camera, erau pânze de păianjeni și nisip pe balcon care nu a fost aspirat

2026-08-07 • via Nuitee
Андрій • solo_traveller • ua
7
2026-08-07 • via Nuitee
D
Doina Marioara • solo_traveller • ro
10
Pros:

Hotelul este aproape de plaja și de centrul stațiunii, iar raportul calitate-pret a fost foarte bun. Este un complex format din 3 hoteluri, iar facilitățile existente la cele trei hoteluri pot fi folosite de toți clienții grupului. Ai tot ce îți trebuie pentru o vacanta reușită. Nu este recomandat pretentiosilor.

Cons:

Faptul ca era nevoie de rezervare pentru plaja si trebuie la ora 17 sa stai la coada receptie pe pentru a-ti realiza programarea.
Pe booking erau fotografii ale apartamentului rezervat care nu au corespuns cu realitatea. Noi am fost cazati la Prestige grand iar pozele erau de la Prestige Aquapark.

2026-08-06 • via Nuitee
R
Regina • solo_traveller • ro
8
Bun
Pros:

Angajatii sunt f saritori. Este acces pt carucior, dar nu e chiar atat de usor de manevrat. Conteaza f mult si ceilalti turisti din hotel, in prima parte a sejurului au fost cativa tigani care erau galagiosi si fumau intruna langa locul de joaca si la masa. Dar in a doua parte a fost mult mai bine. Hotel vechi, dar bine intretinut. Multe facilitati: loc de joaca, trambulina, ping pong, biliard. Mancare f buna, mereu disponibila, dozator de apa pe fiecare etaj. Camere f mari, piscina la etajul 4 langa biliard

Cons:

Camere f mari, dar cam goale, ar fi fost util un dulap mai mare, cu usi, sau un fotoliu. Colacul de la wc e ingalbenit de timp. Sunt multe sezlonguri si mese la cina, dar sunt f inghesuite. Trebuie sa dai la o parte scaunele ca sa ajungi in mijloc sau ca sa ai loc cu caruciorul.
Am inteles ca agentiile au preturi mai bune si acces gratis pe plaja lor ( care e mai departe, in capatul statiunii, dar e mai libera si frumoasa)

2026-08-06 • via Nuitee
A
Anna • family_with_children • ua
9
Pros:

Завтрак, обед и ужин были превосходными, еда очень хорошая, хороший выбор.Номер был хорошый, но плохо было убрано.

Cons:

Чистоту в номере.

2026-08-05 • via Nuitee
A
Andreea Daniela • solo_traveller • ro
10
2026-08-05 • via Nuitee
T
Tataru • solo_traveller • ro
8
Pros:

Camere mari

Cons:

Distanta fata de plaja

2026-08-05 • via Nuitee
S
Shalva • family_with_children • ge
9
2026-08-05 • via Nuitee
Анатоли • solo_traveller • bg
10
2026-08-04 • via Nuitee
B
Barbu • solo_traveller • ro
10
Pros:

Absolut tot

Cons:

Mâncarea, nu are un gust tocmai bun

2026-08-04 • via Nuitee
L
Libuše • solo_traveller • cz
9
Pros:

Krásný hotel, skvělé služby, velice milý personál, skvělé jídlo, bazény. Možnost využití i vedlejších hotelů aquapark a Deluxe

Cons:

Snad jen kouření v době jídla

2026-08-03 • via Nuitee
S
Stanislava • family_with_children • sk
6
Pros:

Výber jedla bol pestrý, kuchári milí. Lokalita super, na pláž blízko.

Cons:

Na fotkách sú tobogány, ale v skutočnosti je potrebné kvôli tobogánom ísť do vedľajších hotelov. Animačný program veľmi slabý, resp. by ste si nevšimli keby tam žiadny nebol. Čistota tanierov, príborov veľmi slabá a väčšinu dňa sa plytvá plastovými pohármi, príborom a taniermi. Gym je extrémne malý a v podstate nefunkčný pre dvoch a viac ľudí cvičiacich v jednom čase. Na 4 hviezdičky, neadekvátne.

2026-08-02 • via Nuitee
B
Boureanu • solo_traveller • ro
10
Superb
Pros:

Mâncarea

Cons:

Plaja privata este departe și izolată. Persistă în miros de canalizare.

2026-08-02 • via Nuitee
N
nadejda • family_with_children • il
10
Pros:

Чисто
Доброжелательный персонал
Несколько бассейнов, детям было разнообразие.
Еда хорошая

2026-08-02 • via Nuitee
T
TOGAN • solo_traveller • ro
8
2026-07-25 • via Nuitee