Family Hotel Lazur

Hotels
8.7 (189 reviews)
Bulevard Bulgaria 41 , Kyustendil , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Good value for money
Cons:
No breakfast available
Old furniture
Strong cigarette smell
Lack of elevator

Categories

Cleanliness
8.45
General cleanliness is noted, but there are concerns regarding strong cigarette smells in some rooms.
Service
9.45
Staff is consistently described as kind and attentive, with positive feedback regarding their service.
Location
9.45
The location is frequently praised, particularly for its convenience and accessibility.
Room Quality
7.95
Some rooms are reported as outdated and lacking in necessary amenities, such as a breakfast option.
Amenities
8.45
Amenities are sufficient for a short stay, but reports of outdated furniture and no restaurant impact the perception.
Value for Money
8.95
Considered good value for the price, though some guests mention issues that affect their overall satisfaction.
Food and Beverage
7.95
Positive feedback on the New Year dinner, but several comments regarding the lack of breakfast options.
Overall Experience
8.95
Generally positive, with several highlights but also some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:56

Property Description

Luxurious Garden and Terrace: Enjoy the serene ambiance of Hotel Lazur's lush garden and relaxing terrace, perfect for unwinding after a day of exploring Kyustendil.

Delightful Dining Experience: Indulge in exquisite culinary delights at the hotel's restaurant and bar, offering a variety of delicious dishes and refreshing beverages.

Comfortable and Convenient Accommodations: Experience ultimate comfort in the well-equipped rooms with modern amenities like air conditioning, flat-screen TV, and private bathrooms, ensuring a pleasant stay for all guests.

Experience the perfect blend of comfort and luxury at Hotel Lazur. Book now for an unforgettable stay in Kyustendil.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for BGN 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 189 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.95
V
Veselin extended_group bg
8
2026-05-09 via Nuitee
G
Gergana solo_traveller bg
9
2026-05-06 via Nuitee
Николов family_with_children bg
7
2026-05-06 via Nuitee
E
Elisaveta solo_traveller bg
10
Pros:

Имаше някакво недоразумение относно ваната, но още при пристигането ни преместиха в друг номер, за което много благодаря!

2026-05-05 via Nuitee
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10
2026-05-01 via Nuitee
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10
2026-04-27 via Nuitee
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Petar solo_traveller bg
7
2026-04-27 via Nuitee
Гери solo_traveller bg
8
Pros:

Хотела е на централно място.Персонала учтив и любезен.

Cons:

Нямат паркинг.Спираш където намериш и носиш багаж .Асансьор също няма.
Ресторанта предлага само алкохол и кафе.Закуска ,обяд и вечеря няма.
И най ужасното беше пода в банята.Ако се намокри става на пързалка. Нямаше кърпи за под.

2026-04-26 via Nuitee
M
Mari carmen solo_traveller es
9
Pros:

Habitación amplia, limpia, cama muy cómoda y en general todo genial!!
A pesar de que el recepcionista no hablaba nada de inglés, se esforzó en ayudarnos todo lo posible

2026-04-24 via Nuitee
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Nikolay Kazandzhiev solo_traveller bg
10
2026-04-23 via Nuitee
Златина Сакалова solo_traveller bg
10
Pros:

Не съм поръчвала закуска.

Cons:

Всичко беше наред.

2026-04-23 via Nuitee
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Dimitar solo_traveller bg
9
2026-04-20 via Nuitee
Башаранова couple bg
9
Всичко беше на ниво, според цената, която заплатихме! Отново бихме отседнали в този хотел.
Pros:

По време на престоя НЕ пожелахме закуска. Цената включваше само нощувка.

Cons:

Ресторантът не работеше на свободна комсумация!

2026-04-15 via Nuitee
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10
2026-04-14 via Nuitee
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10
2026-04-14 via Nuitee
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Yavor extended_group bg
10
2026-04-11 via Nuitee
M
Marina family_with_children bg
8
2026-04-06 via Nuitee
S
Shishkov family_with_children bg
10
Чудесно място на главната улица
Pros:

Интериор, екстериор

2026-04-05 via Nuitee
Y
Yoanna extended_group bg
10
Pros:

Чудесен хотел, чисто, уютно, приятно!

Cons:

Няма такова нещо.

2026-04-05 via Nuitee
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Anzhelina solo_traveller bg
10
2026-04-03 via Nuitee