Family Hotel Lazur

Hotels
8.7 (251 reviews)
Bulevard Bulgaria 41 , Kyustendil , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Good value for money
Cons:
No breakfast available
Old furniture
Strong cigarette smell
Lack of elevator

Categories

Cleanliness
8.45
General cleanliness is noted, but there are concerns regarding strong cigarette smells in some rooms.
Service
9.45
Staff is consistently described as kind and attentive, with positive feedback regarding their service.
Location
9.45
The location is frequently praised, particularly for its convenience and accessibility.
Room Quality
7.95
Some rooms are reported as outdated and lacking in necessary amenities, such as a breakfast option.
Amenities
8.45
Amenities are sufficient for a short stay, but reports of outdated furniture and no restaurant impact the perception.
Value for Money
8.95
Considered good value for the price, though some guests mention issues that affect their overall satisfaction.
Food and Beverage
7.95
Positive feedback on the New Year dinner, but several comments regarding the lack of breakfast options.
Overall Experience
8.95
Generally positive, with several highlights but also some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:56

Property Description

Luxurious Garden and Terrace: Enjoy the serene ambiance of Hotel Lazur's lush garden and relaxing terrace, perfect for unwinding after a day of exploring Kyustendil.

Delightful Dining Experience: Indulge in exquisite culinary delights at the hotel's restaurant and bar, offering a variety of delicious dishes and refreshing beverages.

Comfortable and Convenient Accommodations: Experience ultimate comfort in the well-equipped rooms with modern amenities like air conditioning, flat-screen TV, and private bathrooms, ensuring a pleasant stay for all guests.

Experience the perfect blend of comfort and luxury at Hotel Lazur. Book now for an unforgettable stay in Kyustendil.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 251 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.95
Ани • couple • bg
9
Pros:

Чудесно местоположение. Отзивчив персонал.

2026-11-03 • via Nuitee
Джамбазова • solo_traveller • bg
10
Уют, спокойствие и топлина
Pros:

Нямаше закуска.

2026-11-03 • via Nuitee
T
todorov • couple • bg
8
2026-11-03 • via Nuitee
C
Carmen • solo_traveller • au
8
Pros:

The location was fabulous, very close to the bus station and a short easy walk to town, the thermal pools and other sights. The staff were very helpful and friendly. The room was clean and comfortable, maybe a bit tired. People had smoked in the room.

Cons:

As a non smoker not keen on the smell of cigarettes.

2026-11-01 • via Nuitee
B
Boyko • couple • bg
10
2026-11-01 • via Nuitee
D
Dimitat • couple • bg
8
2026-10-31 • via Nuitee
B
Bozhinova • couple • bg
10
2026-10-28 • via Nuitee
D
Dirk • couple • be
9
Pros:

The room, the lobby & the art

Cons:

Extra payment for spa facilities which where not mentioned while booking

2026-10-25 • via Nuitee
L
Lyudmila • couple • bg
9
Супер!
Pros:

Хареса ни! Ще посетим отново

2026-10-16 • via Nuitee
A
Alexander • couple • bg
8
2026-10-13 • via Nuitee
A
Angel • couple • de
10
2026-10-09 • via Nuitee
A
Aneta • solo_traveller • bg
8
Pros:

Много добро место з почивка.Отзивчив и усмихнат персонал!Чисто и уютно!

Cons:

Ресторанта не работеше за свободна консумация

2026-09-18 • via Nuitee
K
KORDEX • solo_traveller • pl
9
Pros:

Jest ok

Cons:

Pokoje miejscówka

2026-09-16 • via Nuitee
G
George • solo_traveller • us
8
Greay stay with the exception of the old uncomfortable mattress.
Pros:

Location is great, if is a beautiful little hotel. The staff is exceptionally nice and helpful. Beautiful lathe terrace with comfy chairs.

Cons:

The mattresses need to be replaced immediately.They are worn out and very soft as the springs are broken.otherwise

2026-09-16 • via Nuitee
Димчо • solo_traveller • bg
10
Pros:

Искам да изкажа огромни благодарности на персонала на този прекрасен хотел ♥️ най вече на Ани която е на рецепция (дано не бъркам името) толкова мила жена повярвайте не съм срещал,бил съм в десетки хотели, защото съм постоянно в командировки,това е най хубавият хотел в който съм бил със най прекрасното обслужване!!! Два пъти отсядам надявам се да има много следващи 🙂

2026-09-16 • via Nuitee
Димчо • solo_traveller • bg
10
Pros:

Перфектни стаи, много приветлив персонал,а чистотата на ниво!

2026-09-15 • via Nuitee
M
Matteo • couple • it
10
Pros:

Pulizia e accoglienza

2026-09-13 • via Nuitee
G
Golhovics • solo_traveller • hu
10
2026-09-09 • via Nuitee
A
Aleksandar • solo_traveller • bg
8
2026-09-08 • via Nuitee
R
Rumiana • family_with_children • bg
10
Перфектно
2026-09-07 • via Nuitee