Hotel Arte SPA & Park

Hotels
9.2 (3879 reviews)
Yundolska Str. , Velingrad , bg

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good for families
Cons:
Uncomfortable beds
Cobwebs in the room
Small SPA

Categories

Cleanliness
8.2
The presence of cobwebs in the room indicates that there is a lack of thorough cleaning.
Service
10
The staff was described as friendly and polite across various reviews.
Location
9.67
Nice location mentioned, but overshadowed by construction noise.
Room Quality
8.71
Some rooms had temperature issues and uncomfortable beds.
Amenities
8.66
The SPA is small, and the kids' pool was cold as per reviews.
Value for Money
8.69
Perceived as overpriced for the service and amenities provided.
Food and Beverage
10
Food quality and variety were highly praised, with specific mention of excellence.
Overall Experience
9.65
Overall a wonderful experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Luxurious Spa Facilities
Hotel Arte SPA & Park offers all-year-round free spa facilities, including hot spring baths, a hot tub, and various saunas. Guests can unwind in the indoor pool connected to a small outdoor pool and relax in the tubs. The Thermal Spa zone provides additional amenities like a salt room, herbal sauna, and more.

Comfortable Accommodation
The rooms at Hotel Arte SPA & Park are designed for relaxation, featuring private bathrooms, seating areas, and balconies or terraces in select units. Guests can enjoy modern amenities such as free WiFi, flat-screen TVs, and complimentary toiletries, ensuring a comfortable stay.

Entertainment and Activities
Beyond relaxation, guests can engage in a range of activities at the hotel, including table tennis, billiards, and darts. Bike and car hire services are available for exploring the area. Additionally, a 24-hour front desk, a hairdresser, and free parking are provided for convenience.

Experience ultimate relaxation and luxury at Hotel Arte SPA & Park. Book your stay now for a rejuvenating getaway.

Important information:

Please be adviced that these are the Pet Policies at the property:

*Small breeds - up to 5 kg
* Pets cannot accompany you to the spa, swimming pools and restaurant
* It is permitted to walk the pets in the common areas of the hotel only on a leash
* A daily fee of BGN 40/ EUR 20.45 per pet is charged
* The pet must be vaccinated and it is recommended to carry its passport.When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for BGN 206 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3879 reviews
Cleanliness: 8.2
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 8.66
Value for Money: 8.69
Food and Beverage: 10
Overall Experience: 9.65
E
Emil • couple • bg
9
2026-04-18 • via Nuitee
M
Martin • couple • bg
10
2026-04-18 • via Nuitee
I
Ilia • family_with_children • bg
10
Уникално преживяване!
Pros:

Всичко беше на ТОП ниво!! Напълно оправдаха очакванията ни,че даже ги и надминаха!
Супер място,за отдих и почивка!

2026-04-16 • via Nuitee
Мария • solo_traveller • bg
10
2026-04-15 • via Nuitee
M
Marina • solo_traveller • bg
10
2026-04-14 • via Nuitee
D
Dilyana • family_with_children • bg
10
2026-04-13 • via Nuitee
Никола • family_with_children • bg
10
Pros:

Спа зоната, храната, детския кът, като цяло изживяването

Cons:

Няма такова

2026-04-11 • via Nuitee
I
Ivan • family_with_children • bg
10
2026-04-11 • via Nuitee
Михаил • solo_traveller • bg
10
2026-04-10 • via Nuitee
Мария • family_with_children • bg
10
2026-04-10 • via Nuitee
V
Valentina • family_with_children • bg
8
Ваканция
Pros:

Закуската беше задоволителна. Изборът не беше много разнообразен.

Cons:

Няма нещо конкретно, което да не ми е харесало в хотела.

2026-04-09 • via Nuitee
Веселин • family_with_children • bg
10
Pros:

Всичко ми хареса :)

2026-04-09 • via Nuitee
K
Krastanov • couple • gr
9
Pros:

Всичко.

Cons:

Споко,добри сте

2026-04-09 • via Nuitee
Гергана Велкова • family_with_children • bg
9
2026-04-08 • via Nuitee
L
Lidiya • family_with_children • bg
9
Pros:

Обслужването, храната е разнообразна и вкусна.

Cons:

Неудобен матрак, шумно външно тяло на климатик, което много се чуваше в стаята.

2026-04-08 • via Nuitee
Любомир • family_with_children • bg
10
2026-04-08 • via Nuitee
Стилян • solo_traveller • bg
10
2026-04-08 • via Nuitee
V
Vasil • family_with_children • bg
1
If you have nothing to compare with is ok
Pros:

The scent in the lobby

Cons:

Everything is small. Small corridors small rooms, I’ve booked deluxe one. Even the mattress didn’t respond to the five star categorisation and it was 180/190 short… so to sleep I can’t. The food- mmmmmm, you can live with it but definitely nothing wow more like lol. The pool was ok but the surrounding area was absolutely full by sun beds. Even so there was not enough space and beds for everyone. That wasn’t all unfortunately there were more. They put a plastic protector under the sheets. The staff was ok a little bit not responding to reality but ok. There is a bottle of water at my room and when I take it with me and my 5yrs daughter a guy stopped me to do not go inside of the restaurant or in the bar with it…

2026-04-08 • via Nuitee
S
Stela • family_with_children • bg
10
2026-04-08 • via Nuitee
Радостина • family_with_children • bg
10
2026-04-07 • via Nuitee