Family Hotel Novel City

Hotels
8.9 (138 reviews)
56 ulitsa "Industrialna" гр. Бургас ул. Индустриална 56 , Burgas City , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Location concerns
Minor amenities issues

Categories

Cleanliness
8.85
Various mentions of cleanliness and satisfaction with the room's tidiness.
Service
9.35
Staff described as friendly and helpful, enhancing the overall experience.
Location
7.85
Location noted as sketchy or challenging, impacting guest convenience.
Room Quality
8.85
Rooms generally described as clean and comfortable, with some minor complaints.
Amenities
9.35
Positive feedback on available amenities like coffee machines and parking.
Value for Money
9.35
Guests expressed satisfaction with the price-performance ratio.
Food and Beverage
8.35
General satisfaction noted; slightly below average due to a few comments about quality.
Overall Experience
9.25
Overall a great experience with positive feedback across multiple areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:29

Property Description

Convenient Location
Located in Burgas City, Family Hotel Novel City offers a tranquil garden and complimentary WiFi for guests to enjoy. The property boasts a terrace, shared lounge, and a cozy bar, creating a welcoming atmosphere for visitors. Just 1 km from the Ferry terminal, the hotel provides easy access to nearby attractions.

Comfortable Accommodation
Each room at Family Hotel Novel City is thoughtfully designed with a spacious seating area, a flat-screen TV with satellite channels, and a modern private bathroom stocked with complimentary toiletries. Guests can opt for rooms with stunning sea views and a balcony, while all accommodations are equipped with air conditioning and a convenient desk.

Exceptional Service
The hotel's multilingual staff, fluent in Bulgarian and English, are available at the reception to assist guests throughout their stay. Whether it's recommendations for local hotspots or any other inquiries, visitors can rely on the attentive service provided.

To experience a delightful stay in Burgas City, book your room at Family Hotel Novel City today!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 138 reviews
Cleanliness: 8.85
Service: 9.35
Location: 7.85
Room Quality: 8.85
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.25
R
Rumiana • couple • bg
6
2026-01-19 • via Nuitee
I
Iliyana • couple • bg
10
2026-01-19 • via Nuitee
I
Irma • solo_traveller • it
9
2025-11-16 • via Nuitee
I
Ivanova • solo_traveller • bg
10
Pros:

Хотелът предлага уютна атмосфера. Стаята е чиста и комфортна. Хората са изключително усмихнати, любезни и отзивчиви, което направи престоя ми още по-приятен. Определено бих се върнала отново и ще препоръчвам хотела с удоволствие!

2025-11-12 • via Nuitee
D
Dwayne • extended_group • ca
8
Good value in not the best area.
Pros:

The place was surprisingly nice. Good value.

Cons:

Location is pretty sketchy. Had to use taxi to get anywhere - not much walking in the area.

2025-11-04 • via Nuitee
Y
YURII • couple • ua
10
Pros:

Прекрасный, современный отель.
Расположен по пути.
Останавливались второй раз, и остались довольны.

2025-11-02 • via Nuitee
M
metin • extended_group • tr
7
Fiyat performans oteli
Pros:

Otopark mevcut, temiz bir otel

2025-11-02 • via Nuitee
İsmail • couple • tr
5
2025-10-22 • via Nuitee
R
radotin • couple • bg
9
2025-10-12 • via Nuitee
A
Aleksi • solo_traveller • bg
9
2025-09-28 • via Nuitee
M
MARIAN • couple • ro
10
2025-09-19 • via Nuitee
Жасмина • family_with_children • bg
9
2025-09-17 • via Nuitee
O
Orhan Korkmaz • solo_traveller • ro
10
2025-09-15 • via Nuitee
B
Borislav • couple • bg
10
2025-09-13 • via Nuitee
N
Nikolov • solo_traveller • bg
10
2025-09-12 • via Nuitee
Y
Yasen • solo_traveller • bg
10
2025-09-11 • via Nuitee
M
Mihael • couple • bg
9
2025-09-08 • via Nuitee
M
Mariya • couple • bg
10
2025-09-07 • via Nuitee
N
Norbert Reinhard • couple • bg
8
Прекрасен вариант за отдих в Бургас
Pros:

Хотелът беше чист, като отворихме вратата, забелязвахме, че персоналът подреди стаята така, сякаш ни казва: “Добре сте дошли!”. Има и кафемашина. Предлагат чай и напитки. Има също безплатен паркинг.

Cons:

Нищо. Беше добре.

2025-09-05 • via Nuitee
R
Raphael • extended_group • at
7
Pros:

Für die Preise schöne, saubere Zimmer. Perfekt für 1-2 Nächte

Cons:

Hotel Angestellte konnten kein Englisch. Kommunikation lief nur über Google Translate und dies eher semi erfolgreich

2025-09-04 • via Nuitee