Family Hotel Novel City

Hotels
8.9 (189 reviews)
56 ulitsa "Industrialna" гр. Бургас ул. Индустриална 56 , Burgas City , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Location concerns
Minor amenities issues

Categories

Cleanliness
8.85
Various mentions of cleanliness and satisfaction with the room's tidiness.
Service
9.35
Staff described as friendly and helpful, enhancing the overall experience.
Location
7.85
Location noted as sketchy or challenging, impacting guest convenience.
Room Quality
8.85
Rooms generally described as clean and comfortable, with some minor complaints.
Amenities
9.35
Positive feedback on available amenities like coffee machines and parking.
Value for Money
9.35
Guests expressed satisfaction with the price-performance ratio.
Food and Beverage
8.35
General satisfaction noted; slightly below average due to a few comments about quality.
Overall Experience
9.25
Overall a great experience with positive feedback across multiple areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:29

Property Description

Convenient Location
Located in Burgas City, Family Hotel Novel City offers a tranquil garden and complimentary WiFi for guests to enjoy. The property boasts a terrace, shared lounge, and a cozy bar, creating a welcoming atmosphere for visitors. Just 1 km from the Ferry terminal, the hotel provides easy access to nearby attractions.

Comfortable Accommodation
Each room at Family Hotel Novel City is thoughtfully designed with a spacious seating area, a flat-screen TV with satellite channels, and a modern private bathroom stocked with complimentary toiletries. Guests can opt for rooms with stunning sea views and a balcony, while all accommodations are equipped with air conditioning and a convenient desk.

Exceptional Service
The hotel's multilingual staff, fluent in Bulgarian and English, are available at the reception to assist guests throughout their stay. Whether it's recommendations for local hotspots or any other inquiries, visitors can rely on the attentive service provided.

To experience a delightful stay in Burgas City, book your room at Family Hotel Novel City today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 189 reviews
Cleanliness: 8.85
Service: 9.35
Location: 7.85
Room Quality: 8.85
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.25
V
VEVARAS • solo_traveller • lt
9
2026-09-13 • via Nuitee
Снежана • solo_traveller • bg
6
Pros:

Любезен персонал,всеки ден смяна на хавлии и изхвърляне на кошчето за боклук.

Cons:

Мокетът в стаята беше стар и захабен, телевизията с много лошо качество.

2026-09-11 • via Nuitee
S
Sergey • couple • il
8
Good value for money
Pros:

A fine simple motel 5-7 mins drive or 3 bus stops away from the city's center. Good value for money.

Cons:

Nothing much

2026-09-08 • via Nuitee
C
Cherganlieva • solo_traveller • gr
9
2026-09-06 • via Nuitee
E
Elco • couple • be
8
☀️
Pros:

Was een heel lieve vrouw die ons verwelkomde. De kamer was oké niet groot maar voor 1nacht was het wel oké. Het terras was wel een beetje van de kleine kant. We moesten wel de auto nog nemen voor naar het stadje te kunnen gaan want het was wel een stukje om te voet te gaan.

Cons:

/

2026-09-01 • via Nuitee
S
Sinem • extended_group • tr
5
Cons:

Yerini ve odalarını

2026-08-31 • via Nuitee
D
Didi • family_with_children • bg
10
Фантастичен хотел
2026-08-29 • via Nuitee
S
Stanislav • solo_traveller • bg
9
2026-08-16 • via Nuitee
K
Krasimir • solo_traveller • bg
10
2026-08-16 • via Nuitee
D
David • solo_traveller • es
9
Gran opción calidad-precio en Burgas
Pros:

Está a las afueras de la ciudad por lo que te evitas el bullicio del centro. Tiene aparcamiento propio y acceso a través de una gran avenida bien conectada con la ciudad.
La habitación es grande y tiene una pequeña terraza ideal para ver el atardecer.
Tiene una recepción muy completa con máquinas de café y snacks y un patio común.

Cons:

A pesar de que todo estaba muy limpio el frigorífico de la habitación tenía restos de suciedad así como la mesa y las sillas de la terraza. Pero esto no resta calidad al gran alojamiento que es.

2026-08-15 • via Nuitee
M
MARTA • couple • es
9
Ens ha agradat
Pros:

Te máquina de café i t expliquen com funciona
Balcó a l habitació. Tot estava molt net

2026-08-13 • via Nuitee
S
Savelin • solo_traveller • bg
10
Перфектен хотел за посещението на spice music festival
Pros:

На рецепцията са много усмихнати и вежливи, готови са да помогнат с каквото могат. Стаята беше миста и уютна. Всичко беше топ

Cons:

Може ни че няма асансьор , но не е голям проблем

2026-08-10 • via Nuitee
Z
Zhivko • solo_traveller • bg
7
2026-08-10 • via Nuitee
D
Danail • couple • bg
10
2026-08-09 • via Nuitee
D
Dimitar • solo_traveller • bg
10
2026-08-09 • via Nuitee
K
Karolina • couple • pl
10
Polecam pobyt w tym hotelu ;)
Pros:

Bardzo miły personel. Porządek w pokoju

Cons:

Okolica

2026-08-06 • via Nuitee
V
Veneta • couple • bg
8
На много удобно място, хубав, чист хотел, но имаше много комари.
2026-08-04 • via Nuitee
S
Seda • couple • tr
9
Pros:

Temizdi fiyat performans iyi idi sadece merkezi değil

Cons:

Çevresindeki yapıları

2026-08-03 • via Nuitee
D
Dušan • extended_group • rs
10
2026-08-02 • via Nuitee
V
Vasilev • solo_traveller • bg
8
2026-07-25 • via Nuitee