Family Hotel Novel City

Hotels
8.9 (173 reviews)
56 ulitsa "Industrialna" гр. Бургас ул. Индустриална 56 , Burgas City , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Location concerns
Minor amenities issues

Categories

Cleanliness
8.85
Various mentions of cleanliness and satisfaction with the room's tidiness.
Service
9.35
Staff described as friendly and helpful, enhancing the overall experience.
Location
7.85
Location noted as sketchy or challenging, impacting guest convenience.
Room Quality
8.85
Rooms generally described as clean and comfortable, with some minor complaints.
Amenities
9.35
Positive feedback on available amenities like coffee machines and parking.
Value for Money
9.35
Guests expressed satisfaction with the price-performance ratio.
Food and Beverage
8.35
General satisfaction noted; slightly below average due to a few comments about quality.
Overall Experience
9.25
Overall a great experience with positive feedback across multiple areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:29

Property Description

Convenient Location
Located in Burgas City, Family Hotel Novel City offers a tranquil garden and complimentary WiFi for guests to enjoy. The property boasts a terrace, shared lounge, and a cozy bar, creating a welcoming atmosphere for visitors. Just 1 km from the Ferry terminal, the hotel provides easy access to nearby attractions.

Comfortable Accommodation
Each room at Family Hotel Novel City is thoughtfully designed with a spacious seating area, a flat-screen TV with satellite channels, and a modern private bathroom stocked with complimentary toiletries. Guests can opt for rooms with stunning sea views and a balcony, while all accommodations are equipped with air conditioning and a convenient desk.

Exceptional Service
The hotel's multilingual staff, fluent in Bulgarian and English, are available at the reception to assist guests throughout their stay. Whether it's recommendations for local hotspots or any other inquiries, visitors can rely on the attentive service provided.

To experience a delightful stay in Burgas City, book your room at Family Hotel Novel City today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 173 reviews
Cleanliness: 8.85
Service: 9.35
Location: 7.85
Room Quality: 8.85
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.25
K
Kbida A. • solo_traveller • fr
9
2026-07-17 • via Nuitee
J
Jana • couple • cz
3
Pros:

Nic

Cons:

Hrozné umístění

2026-07-08 • via Nuitee
N
Nelly • solo_traveller • bg
7
2026-07-07 • via Nuitee
Босяндра • solo_traveller • ua
9
Pros:

Хороший,комфортный, чистый номер. Доброжелательный персонал .Удобное расположение когда это промежуточная точка маршрута. Если заезжаете вечером, подумайте заранее про еду,на вечер и утро.

2026-07-06 • via Nuitee
I
Igor • couple • es
9
Pros:

Сам отель хорош. И в отеле все норм за эти деньги. И парковка бесплатная.

Cons:

Подъездные дороги. Колеса там можно оставить. Был зимой, парковался на ледяных горах, но зато бесплатно. Что в Москве ценно.

2026-07-05 • via Nuitee
Виктория • solo_traveller • bg
10
2026-07-05 • via Nuitee
A
Anett • family_with_children • hu
8
2026-07-03 • via Nuitee
K
Krasimir • couple • bg
5
2026-07-01 • via Nuitee
O
Oksana • solo_traveller • ua
10
2026-07-01 • via Nuitee
A
Alekov • couple • bg
5
2026-06-29 • via Nuitee
Веклич • solo_traveller • ru
9
Pros:

Хочу сказать спасибо. Все было чисто в номере, чистые полотенца, горячая вода. Мы приехали ночью, на ресепшн работал парень. Быстро нас заселил. Очень вежливый.
Отель расположен в 20 минутах ходьбы от автовокзала и моря, но нам это не мешало.

2026-06-22 • via Nuitee
Татяна • solo_traveller • bg
10
2026-06-21 • via Nuitee
R
Raffaele • solo_traveller • it
7
2026-06-17 • via Nuitee
Нели • couple • bg
10
2026-06-15 • via Nuitee
Павел • extended_group • bg
10
2026-06-13 • via Nuitee
A
Alicja • solo_traveller • pl
10
Pros:

Niezmiennie życzliwa i pomocna obsługa hotelu Na naszą prośbę otrzymaliśmy pokój, w którym bylismy rok wczesniej😊

Cons:

????

2026-06-04 • via Nuitee
C
Cristian • couple • ro
10
2026-05-31 • via Nuitee
D
DAMIJAN • extended_group • tr
10
My guests loved it
Pros:

It was clean

2026-05-26 • via Nuitee
T
Thea • extended_group • bg
10
2026-05-23 • via Nuitee
M
Melisa • couple • bg
10
2026-05-22 • via Nuitee